Small Claims Guide Class Actions Lemon Laws FAQ Newsletters
|
|
NEWS
RECALLS
COMPLAINT FORM
SCAM ALERTS
RESOURCES
Small Claims Guide Class Actions Lemon Laws FAQ Newsletters |
Share |
| Automotive Education Employment Electronics Family Finance Health Homeowners Insurance Pets Shopping Travel |
 Print This  Email This
|
Home Instead Senior Care |
|||||||||||
|
S. of Charlotte, NC November 21, 2009 For fear of being sued here is my own personal perspective.Beware of Home Instead Caregivers Agency! Do not be fooled by their own botox charged RN This company cares nothing about your loved one.They care only about the money you will give them.The first chance they get they will turn you in to DSS like they did to my family if you defy their own agenda. They are the parent and you are the child. If you care about your family member do not employ this agency!Beware! Jane of Gurley, AL October 9, 2009 Home Instead did not provide quality people to care for my Mother. We had caretakers who gave my Mother the PM meds in the morning and gave the AM meds at night. My Mother was a fall risk because of a recent stroke and one worker allowed the foot rest on a recliner my Mother was sitting in to remain up while she was helping my Mother get up and into her wheelchair and my Mother fell. The caretaker called my sister who drove to my Mother's house. My sister found my Mother face down on the floor with deep bruising but thankfully no broken bones. Caretakes also left trash sitting out, gloves laying around, wet towels on the floor. My Mother told me one morning that no one had fixed her breakfast and I had to go get her breakfast at a Hardies. I asked the caretaker what time she got there that morning and she said 7:00 am. I told the caretaker she has to fix my Mother's breakfast because she needs protein. She worker never acknowledged me. Also I saw the same caretaker try to give my Mother the PM pills with her breakfast until I arned her those were the wrong pills. My Mother was told to drink lots of fluids by her doctor to keep her from having another stroke so my Mother had to use the toliet very often. One caretaker told my Mother that she had a bladder infection because she used the toliet so often and this scared my Mother. My sister and all the other caretakers were also told by this caretaker that my Mother had a bladder infection. My sister told my Mother that she didn't have a bladder infection and the caretaker needed to be taking care of my Mother and making her feel safe rather than trying to "diagnoise" her and scaring her. We had lots of other problems and always reported them to Joyce B.. When we began to have serios problems continually every week we called and told Joyce that if they didn't improve the quality of care workers they were providing we would seek legal help. They called and told us on a Friday that the following Wednesday they would not continue service. They also talked to other services (Visiting Angels) and told them about our complaints so we had to hire several private sitters on short notice. Joyce B. also said that the caregiver never told anyone about a bladder infection and my Mother had lied. Avoid this company if you care about your loved ones. We paid this company 15.50 an hour to care for my Mother and we do not believe they provided the quality of care they indicated they would provide in their agreement. They denied that most of the issues occured and also came to my Mother's house and got the paper work that the care givers fill out so that we would not use the paper work against them if we sought legal help. R of Kingsport, TN April 10, 2009 R of Kingsport TN (04/10/09) I did call and write the owner about my ordeal. His response was,he would take what I had told him into consideration. The 4 hours that I worked for the agency, I cleaned, cooked and ran an errand. I would have been much better off to have applied with a local cleaning service. The customer that I was assigned to for the 4 hours wasn't happy with Home Instead either. She wasn't aware that anyone from the agency was coming to her home the day I started. Just hope this Information might be helpful to someone else. I sincerely thought Home Instead Senior Care was a reputable company but Home Instead in Blountville, TN will never be a place that I recommend for employment or services. Lisa of Ligonier, PA April 2, 2009 I was hired as a non medical caregiver in Feb 2007. I put in a home with two sister one that was very vilonent toward her sister and all caregivers and her family. I was not license to give medication but I was told that I had to give meds because the family never came to give them to either sister. The oldest sister became very vilonent that I could not bath her myself. When I was fired It allready had been 3 weeks since the oldest sister had a bath. I was told from the office that I had to just deal with everything it was my job. The oldest sister was very verbally abusive toward her sister and all caregivers and I saw her try to strike her sister with the telephone reciever. I continued calling the office and telling them what was going on but I was told to deal with it. Homeinstead senior help doesnt care about there employee or the situation the caregivers are put throw. I was fired for reason that they have no proof of. they say I didnt follow company polices but they never care about me only the money they was making from having two sister in same home. They say I was screaming in the home only becasue I ask to be removed if you look at the record from that home they had more caregivers leave or just guit because of the situations in that home. Home instead senior has polices that are there responsiblitie to follow for there employees to be safe and they dont follow any of them. they have no regards for there employee there is no communication, the office doest want to hear anythig there employee says Jill of Washington, DC October 29, 2008 Jill of Washington DC (10/29/08) Elaine of Wylie, TX October 26, 2008 Elaine of Wylie TX (10/26/08) At another point, due to disability, went to the doctor. Told me I needed to work less. I called 24 hrs ahead of next schedule day to work and told him that Dr. told me I needed to take off and had a note. He started screaming at that time again. Yelling at me that I had to go to the doctor to get a note -- told him I already had one -- continued screaming. John called me to work extra hours (12 hr shift). Told him I couldn't do that due to disability. Requested that I go ahead and go over there and he would have someone replace me. I ended up spending 48 hrs there. I felt so sorry for the client. Her family for paying for care and I wasn't able to give her the attention I should have been able to give her. I made sure to see to her immediate needs but couldn't do the usual high quality care giving I usually give. They offered to buy my contract from Home Instead (totally upfront and appropriate business manner). It was not my responsibility to pay Home Instead for my hire. It was the client's place to pay for my contract. And, she did. However, Philip Fritz (Home Instead) tried to file a law suit against me on top of money he had already received from the clients. I wrote back to the attorney for Phillip Fritz describing the treatment I had received. Told him I would welcome to see them in court so that it would be public record how he treated his clients and his employees. This is a franchise that one purchases. I am sure that there are professional business people that buy with common decency behaviors towards their employees. Phillip Fritz and His Son, John are not. Scott of Northborough, MA October 22, 2008 Advertisement
| ||||||||||
