CarShield Reviews

I wanted to give an extended warranty a shot. CarShield is the only one I know of. Signing up was easy and the representative who helped me sign up wasn't that bad. They just needed my money and my information. Payment wise, it wasn't that bad as well. About two months after getting CarShield, my car ended up going down and it's currently at the mechanic shop now. I already ended up buying an engine because it's September now. This happened in August. I'm still carless. So, I'm hoping that if CarShield can't get a engine, maybe they could just help me with the repair payment. I'm about to spend $4,000 on repairing my car, and I'm still trying to figure out how I am gonna pay for that. It's nice having CarShield, but I don't see any benefit from it. I'm still waiting for them to let me know if they're gonna do anything about the situation I have in my car right now.

I filed a claim with CarShield, but the claim hasn't been satisfied yet. The car is still in the shop. The engine light came on. I was always told that when that engine light comes on like that, do not continue to drive it. I called CarShield, and they told me to have it towed. So, it was towed to Ford, Basil Ford, on June 24th, and it needed some other things done to it that were not covered under the maintenance. I had all of that done, and I paid for that.

The last time I took my car in for service, I had some problems that needed to be fixed and I complained to the service manager about the costs. Some things didn’t need to be done, but he did them anyway, and then he said that I ought to get insurance on my car. I was comparing Endurance and CarShield, and my service manager thought CarShield was better, so I canceled Endurance and went with CarShield. As it turned out, I needed something done.

CarShield's marketing is super cheesy. Commercials with Ice-T and Vivica Fox are not necessary and kind of a turn off. I wanted to get an extended warranty for my car and my wife's car, and I initially didn't even think about CarShield. Their commercials made them seem like a joke. They were at the bottom of my list until I talked to my mother-in-law. She happened to mention they have it. She said they used it for something to fix their daughter's car, and it wasn't a problem. She's one of those hard to please people, so her referral is 100% the reason why I called CarShield.

I've had the CarShield coverage for my 2017 Chevrolet for three years now. So far, it's done great. They have done two major repairs on it. I go to the Chevrolet dealer for my claims. It's Uebelhor in Jasper. When I used them the first time, I took all the paperwork in there to them, and they were familiar with it and really good. They put everything in their computer, my policy number.

I have never had a problem with CarShield paying for my car service, and I don't know why I keep getting calls to leave CarShield. I find you reliable and cost-effective, and as a senior, I need coverage for my 2 cars. Thanks, CarShield, for being reliable and having great customer service.

I was having trouble with my tires making rumble noise. This is the second time I have filed a claim. Both times It was handled within a couple of days from the date I filed. Filing a claim was easy and every representative helpful and knowledgeable.

When contacted by dealership, Car Shield approved request immediately. Car has been repaired and returned with paperwork for rental pending

My fault as a customer for not truly understanding how true customer service no longer exist. It's states in the contract that service records may be required. So if you support a local business, mobile mechanic or are a diy person DO NOT WASTE your time or money on CarShield. They will gladly take your money each month and turn a blind eye or make you jump tremendous hurdles before they then think about assisting you. I have faithfully paid for two years to simply be told "Oh well, your fault!"

This company seemed great while signing up but after having to use them once it’s changed my whole perspective. First things are covered then they aren’t. They tell you they will cover things at the shop then when it’s time to pick up your vehicle there is a balance that needed to be paid that they won’t and refuse to pay. I definitely would never recommend this company to anyone. 90% of the reps are rude and ignorant just put you on hold in the middle of speaking. It’s just a trash company with trash employees.

I have a Carshield for numerous years. Always been there when I needed them. Have not had issues like other people talk about. They've always been great to us. Keep up the great job. Thank you!

Hasn’t paid for one repair in over a year! This Company is a SCAM! Save your money in an account that will pay for All your Repairs!

I would give Carshield a zero if possible! My only claim left me paying for more of the job than carshield did. Plus, I had carshield for at least a year so I had also paid more into the plan itself! What a buncha rip off artists! I dropped them like a dead fly!

Carshield is a rip off. They don't honor what they say so if was me that had to do it over again I would never purchase it and if anyone wants to know why feel free to call me at ** or email me at ** and I will let you know anything you wants to know. The worst part is these big known movie stars on tv advertising for these fake ** people.

CarShield is a good company. Every time my car has broken down on me, I never had trouble with them. They fixed it for me. They've come through for me every time. Sometimes it takes a month and a half, but they are very good. That's a very good insurance I got. Right now, I pay $80 a month, and I got two cars insured with them, my truck and my car. I wish it could go down a little bit, but I want to stick with them.

I like CarShield's monthly price. When I was signing up, their customer service reps answered all my questions. I've been with the company for about a month now.

I've seen a lot of good reviews on Carshield on Facebook and I've had them going on three months. My transmission went out and this is going on the second week. It's standard process, but in my eyes, it's taking too long. I’ve never had to deal with this. It's irritating that I can't check my claim through the app. I have to consistently call and everybody keeps telling me they're gonna call me back, and nobody calls me back. Everybody's been nice, but I have to call again 24 hours later, then they tell me they're gonna call me again. However, that's not just Carshield. That's the mechanic as well. That’s on both ends. Overall, Carshield is good. It's just the process takes too long, and there's no way to check on a claim through the app.

CarShield went beyond my expectations. Initially, I called Endurance about another vehicle, and they wanted more than what my car payments were. Then, I called CarShield and I decided to go with them. I was happy with my sign-up experience. I was able to explain everything upfront and I had no questions at the end of the call. It just took me about two weeks in order to really make up my mind because I really had to think about it. Other than that, everything was good and I knew what I got into.

I have two cars that are covered with CarShield. My experience with them was fine when I signed up. The pricing is a little bit steep for me but everything costs a lot. I haven't used it, but it's good to have it if I needed it.

I tried to file a claim for my 2016 F-150 EcoBoost 2WD. My oil pan is leaking. The pan is plastic and has a seal. The seal cannot be replaced because it's all one piece. My contract covers the seals. CarShield refuses to replace the pan because it was not damaged. The mechanic told the adjuster it was one piece. They still refuse. I will not recommend CarShield to anyone. I canceled my contract.

I have nine vehicles with CarShield. I run a lot of miles. The mileage that I have on one of my vehicles right now has over 240,000 miles. In May, they replaced the transmission and gave me a rental car, and that was over $7,000. So, since I've been with CarShield, they have put in over $25,000 into our vehicles. Four of our vehicles are over 240,000 miles. I've got a claim right now with one of the vehicles, and they're installing a new air conditioner. We've had absolutely zero problems with CarShield. I've probably sold and told people about CarShield since I've been with CarShield for over six years now. They are absolutely fantastic.

We've been with Carshield for about eight weeks. My wife did most of the research, and Carshield gave us a bit of a better price and understanding of the full system. The rep was fantastic. He was very patient. He called back many times ‘cause it was a bit of a hectic time for us. The sign-up experience so far has been 5 stars.

I saw CarShield and one other provider in advertisements. I did a little research, and I picked CarShield. I signed up for the full coverage and the rep explained everything well. My experience was good and would tell others to go with them.

This was my first experience with filing a claim with CarShield and I was very pleased with the customer service representative each time I called. Every question was answered with clarity and understanding. Options were provided for mechanic choices and thus far it has been a rewarding experience.

CarShield's pricing was a little bit less that matched a couple of the competitors that I reviewed. I decided to get everything set up, and the customer rep who helped me out was really personable, really knowledgeable, understood my vehicle, had a personality, and was not pushy. I had my ‘25 Dodge Ram SST covered.

I didn't get any insurance with the dealership that I bought my car from. My aunt heard about CarShield and she told me it was a great deal because I would only be paying a hundred and something dollars a month and my car is fully protected. I just got the car in December, so I didn't expect any problems from this car at all. I at least thought it was gonna go for about two years. Two months after I signed up with CarShield, my transmission went out.

CarShield's enrollment process was easy. I was impressed with the price for what you get. The representative that I spoke with not long ago was very knowledgeable. I did a claim for our oil pan. They had to replace it. It was warped. The claim was approved the same day that the Chevrolet place turned it in, and it took them three days to get it fixed. Overall, having this protection plan gives me less stress when driving.

My car's coolant system started to overheat on the Friday evening before Labor Day weekend (9/4/2026). My dashboard flashed "engine overheat" alert. So, I pulled into Publix parking, popped the hood. The coolant reservoir was empty. I refilled it, picked up some groceries and drove home.

I began with Carshield late last year. I purchased the vehicle used, so I was a little hesitant on having a good warranty for the vehicle and my daughter has Carshield. When I placed a claim for the tie rod, I called the number, and they referred me to a repair place. Our interactions were very good. The process took four days and it went very well. On the other hand, I keep getting stuff for the home extended warranty and I keep saying, “No, no, no.” Having too much ads for that is a little irritating.

You can't go wrong with CarShield. Since I don't like shopping and they were the first place that I called when I needed an extended warranty, I signed up with them. I've submitted a couple of claims and they were on the money. They did what they said that they would do and I was very satisfied. But I canceled my contract today because my truck got totaled. If my truck hadn't got totaled, I would still be a client. Overall, our relationship was great and I enjoyed them. They took care of me.

I heard from a serviceman that I went to that my vehicle tended to have problems. So, I wanted to make sure I covered the problems. When I was calling around about warranties, I decided CarShield was the best one to do. The sign-up was easy. Their explained to me about some of the other warranty places and how they work.

Needed front steering control arms replaced as they are worn out evident by the hard bounce when going over bumps and squeak, creaking noises heard when turning. CarShield adjuster repeatedly asked for additional proof the shop had already provided. The shop ultimately told me they would not be able to continue with repairs due to the difficulty working with car shield. I was charged $195 for the documents sent to car shield with nothing to show for it. This is unacceptable.

My cars no longer have their manufacturer warranty. A couple of vehicles I have have known issues that occur, and I want them to be covered in case those issues do come up. I got a 2021 Ford Expedition and a 2014 Ford Focus covered with CarShield. I had no problems getting signed up. I hate to be mean, but their reps were English-speaking. I didn't have to try to understand them or them understand me. So, it was good customer service. I’d give them a 5 on that. CarShield offers good discounts for veterans. I got another discount for being a member of USAA. On my 2014, they gave me new car coverage because it had low miles on it, which I thought was really cool.

I thought CarShield had a good reputation, so I went with them. As far as claims with them, we had to have motor mounts replaced on our Audi Q7 because the ones around there were cracked. That was a hazard because we didn't want the engine to bust loose. The repair facility which specializes in Audis and Mercedes got approval from CarShield's office to do the work. They did the work, and I'm happy. The repair facility did all the coordination. I just gave them the information from CarShield, member number, and they did all the contact. They called me one day and said, “Hey, it's been approved. We'll order the motor mounts for you.” I've been totally happy with the experience I've had. I ended up having to pay a little bit more out of my pocket for the repair, but it was still very reasonable.

The signup process with CarShield was easy. I have a 2019 Toyota Tacoma and the extended warranty saves me money from repairs. It’s working and people should get it. The cost is a little high but it’s understandable with the way that the world is today.

Excellent customer service. Provided great options to handle matter.

I purchased a truck from a co-worker that already had 250,000 miles on it, and CarShield was the only company that would provide coverage for the vehicle. The truck runs well, but it's in the shop right now because it's having issues when I turn on the air conditioning. Sometimes it makes the engine sputter and die. As long as I don't run the AC, the truck runs strong and shifts smoothly. I've been covered by CarShield for about four months. The sign-up process was fairly easy. They asked some basic questions about the vehicle, and because of how many miles were on it, I only qualified for one package. It covers me up to $10,000, which is fine because I'm not looking to soup the truck up. I just want to keep it running and keep the engine strong.

I've been a customer with CarShield for a couple months and my experience is going well. The plan that I'm on is everything I was looking for. I have received the hard copy of my contract and handbook in the mail. Everything's been perfect. CarShield is a 5 out of 5.

I got to checking out CarShield and they seemed like they were the best. They were also cheaper than other providers at the time. I have them for a little over a month and when I signed up, my experience was good. I hope I don't never need the warranty, but if I did have problems with my car, I'd be ready for them.

I had good experience with CarShield. I had CarShield years ago when I had my new car, and they did me good, so I just got back with them. Their reps were good. They told me everything was good. Everything they said was honorable. CarShield is fine. I have nothing negative to say about them at all.