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Heritage Warranty Mutual

8055 "O" Street, Lincoln, NE

Teresa of Las Vegas (9/29/03)):
I bought the $2300 extended warranty in May 2003, 3 months later my transmission went out on me leaving me stranded in California. I then contacted the warranty company and have had troubles ever since.

First I find out my contract was not in effect and still pending, for reasons unknown to me, and it took 2-3 days just to activate my contract. Then it took a week to actually send the transmission and they sent the wrong one, and it took about another week to send the correct transmission.

I would hear one thing from the dealership and another from the warranty company, and all this time I'm trying to get around in another state(NV) without my vehicle.

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