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Pro-Guard International Inc.

James of North Las Vegas NV (10/10/01):
My 1993 Cadillac Eldorado was in the service department of Cadillac West of Las Vegas for a blown engine head gasket which was a listed item on the warranty. Pro-Guard authorized the gasket replacements and the dealer replaced the parts. After re-surfacing the engine heads they discovered that the egine block was also damaged, as the heads could not be tightened. Pro-Guard says that their contract does not cover over-heated motors and the dealer says that the bad gasket caused caused the overheating.

A replacement motor will cost $8,000. I am stuck in the middle of all this, retired and on a fixed income and without a car. I am retired and on a fixed income and a new resident of Las Vegas, NV. I still have business and doctor appointments in Berkeley California. I am driving a rental car at the present and it seems that without the engine I won't even be able to trade in the car on a used vehicle.

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