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Audi

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Audi • General Complaints • Sludge

Yousof of Pomona CA (01/19/09)
I am leasing a 2009 Audi A4 quattro. After 2800 miles the car will not start.I called Audi roadside assistance. It took them 24 hours to pick the car up.The car has been at the dealership since December16th,2008. They do not have the ability to diagnose the problem. It has now been over a month and Audi has yet to have a resolution to my dilemma. In the mean time I am expected to make my 830/month payment due to my lease contract.

I am trapped in a contract in which I am fulfilling my obligations but Audi is somewhat immune to.

Kathleen of Trumbull, CT January 7, 2009

Kathleen of Trumbull CT (01/07/09)
While driving the Audi TT Quatro yr. 2001 with 84,000 miles it died suddenly. The next day had it towed to the mechanic who then informed me the timing belt had broke. Unfortunately along with that the head gasket had to be removed and replaced, the tensioner assembly, tensioner pulley, idler pulley, water pump, timing belt, thermostat with gasket, serpentine belt. Bottom line 3,559.86!

I had not been informed of the recall for timing belt. Audi is the worst company to deal with, after I sell this money pit car I will NEVER recommend or buy an Audi. The cars are just junk!

Kazi of Flushing, NY January 5, 2009

Kazi of Flushing NY (01/05/09)
I bought my Audi A6, 2004 in 2006. Currently it has milleages only 55K. It was running good. On Dec 13, 08 my car started shaking and check ingine sign came up. I thought it would be safe and good for my car to fix it from the Audi dealar though I knew it would cost me way more than outside. When i drop my car to [dealer] my initial charge was 120 to parform computer diognosis. Afterwards, i got a call from servicing that two of my Ignition Coils have been burned. So i need to change them and it would be nice if i change those two plag along with them. I told them to do so.

Dec 14, 2008 I picked up my car. But Jan 01, 2009 my car again started shaking and check engine sign came up. Jan 2, 2009 i took my car to [dealer] and paid 120 initial charge just to tell me what happend to it again. After an hour then informed me that another ignition coil has been burned. They also informed me ignition coil may burned one after another. It takes lot of time for me to take the car while it is 10 miles from my home. We all know time is very expensive. Beside, I bought this car with a hope that it might give me a peace of mind. By thinking time and peace of mind, I was agreed to change all six ignition coils and all six plags.

I paid so much money again and picked up my car on Jan 02, 2009. After only one day, after only driving 49 miles, my cars' check engine sign came up again. I am really feeling helpless and don't know what to do! While they did computer diognosis, they should be able to find all the major and minor problem the car has. They should be able to pin point the problem and cause of the problem while they are specific Audi dealer. How come same problem is happpening again and again? If now this check engine sign is not for the ignition coils, this problem should be scand on dec 02, 2009 diognosis. Because car like Audi doesn't cause individual problems every other day.

Audi is not a junk car; at least that I use to think. If anyone have any suggestions please let me know. At this moment i am very upset on Audi, on Audi Dealer and their service center. On Dec 13, 2008 I paid around 1,400. On Jan 02, 2009. I paid around 600 And now i don't know what is comming.

Barbara of North Las Vegas, NV December 23, 2008

Barbara of North Las Vegas NV (12/23/08)
I purchased my 2002 non-quatro Audi A6 3.0 in July of 2005 with 29,500 miles on it. I was lead to believe that the car would be reliable and dependable because the sticker on the window reading Pre-certified vehicle. I have come to the conclusion that pre-certification means lemon in leman's terms. I first took the vehicle into Desert Audi of Las Vegas due to a recall notice I received, since then my vehicle has never been the same. Audi's incompetent mechanics punctured a hose, and because they could not pinpoint the location of the fluid leak, all the hoses were replaced. The engine and the timing belt have been replaced and many other problelms have had to be fixed. I do not understand how Audi can knowingly sell a vehicle with a problematic engine.

Of the 3 1/2 years that I have owned this vehicle, it has spent more time in the service department of the dealership than on the road. Each experience at the dealership has been memorable because of the inconvenience it has caused me. I would take the vehicle in for a repair, and a three day repair turned into weeks for each encounter. Each time the service manager refused to furnish a rental car because I was told the warranty did not cover it. I should not have to pay for a rental when I am not at fault for any of the bad design defects that plague my Audi.

I have had to bring my car back to the dealership after work was done because the certified Audi mechanics did not do the job correctly. How can these mechanics be certified to fix Audis, and yet they have no clue how to fix Audi products? I have basically had everything in this car replace except the CVT transmission, which is now causing me problem.

The dealership that I purchased the vehicle from is clearly in violation of Latent Defect Law. This states that any dealership that knowingly sells a vehicle that has a design defect has to disclose the defect to the would-be buyer before selling the vehicle. The CVT transmission in the 2002-2004 A4-A6 non-quatro Audis have a design defect that was not disclosed to me when I bought the vehicle. Durability issues start to surface around 50,000 to 100,000 miles,if the vehicle is still operating at this time.

My problems started occuring around 80,000 miles. The vehicle will no longer go into reverse gear. It will only go into reverse by putting the car into neutral first and then I attempt to put the car into reverse which sets off the emergency mode in the vehichle. This limits the transmission,s abilities and my ability to drive the car. I have taken my car to an independent repair shop, owned and operated by Audi mechanics. They told me that the defective transmission was only used for two years due to the design defiency. It was changed in 2005, and now I learn that Audi no longer makes a replacement transmission for my vehichle.

I was given two options to fix the problem. One, I could purchase a refurbished transmission for 2,500 with no warranty. This price does not include the labor, which would be an extra 5,000-7,000. I do not know how many miles are on a refurbished transmission or exactly what shape the internal components are in. Two, I could pay 2,500 to have the transmission taken apart and the mechanics can try and fix it, if that is possible. This also does not include the labor costs.

The fact that Audi continued to build this vehicle, knowing that the design defect, makes them responsible for their defective product. Because they discontinued the transmission associated with my vehicle, I am left with a car that will cost as much to fix as I owe on it. How many complaints does Audi USA have to receive before they decide to own the problem and issue a recall on all defective vehicles that have the CVT transmission? I, like so many Americans today, am experiencing financial hardship and I find it difficult to pay 10,000 for repairs to my vehicle when the value of the car is 10,000. Audi has made a promise that they were unable to meet. I have a letter of certification that Audi's pre-owned cars promise to provide a peace of mind, security,and safety around the clock. Audi needs to do the right thing and stop building lemons.

Isaac of Central Point, OR December 20, 2008

Isaac of Central Point OR (12/20/08)
I bought an 2001.5 Audi A4 1.8L Quattro w/ 5spd manual transmission. I did my research before buying the car and found all the common problems that occur on these cars. I did all maintenance as scheduled and did have to replace some normal items for these cars. People that purchase these cars longing for Toyota/Honda reliability are barking up the wrong tree.

These cars have more of an emphasis on the driving experience than trouble free ownership. At least buy an extended warranty if you're going to moan about servicing a performance oriented machine. That's what I did and the warranty ended up paying for itself at least once over. Plus, it came with roadside assistance which I only needed once.

Warranty cost ~ 3000. Driving with peace of mind ~ priceless

Anthony of Brooklyn, NY December 19, 2008

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