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Audi • General Complaints • Sludge

Susan of El Granada, CA November 1, 2008

Susan of El Granada CA (11/01/08)
Defective timing belt that needed replacement at 46K instead of 105,000 miles as per the manual. The class action lawsuit against Audi provides for a free inspection of the timing belt and an extention of the warrany covering certain timing belt tensioner system related repairs on 2000-2003 Audi TT . The lawsuit provides for the free inspection but not the repair which costs 1,300.

This is terrible, they should cover the defective belt. You take the car in and Audi tells you you better replace the belt (1300) . Now that they told you if you do not replace the belt and it goes out then you void the warranty. So we Audi owners have to all payy 1300 to fix the defective belt - worst costomer service around.

I had to pay 1300 out of pocket for a defective timing belt that should have been recalled and paid for by Audi America INC

Robert of Berkeley,, CA October 29, 2008

Robert of Berkeley, CA (10/29/08)
My 2001 Audi A4 quatro is the most unreliable, expensive to maintain, by far, of any automobile I've owned in 50 years of driving (9 new cars owned for an average of 5.5 years each. Between 70k and 90k miles (1/07 thru 10/08)I have spent 9100 in repairs for an average of 433.34 per month for 21 months. This work was mostly done by a very high end Audi/volkswagon only specialty shop and would have cost 50% more if done at an Audi dealer in the San Francisco Bay area. My advise:DO NOT BUY AN AUDI! I never will again and know several Audi owners who feel the same way.

BTW, this car was warrantied for 4years or 50,00 miles with free service during this period. During this time my partner and I made complaints about several problems to the dealer (Yeah, unfortunately she owns one too) that were not repaired because the dealer ( Sonnen Motors in San Rafael, CA and Negherbon Motors in Oakland,CA) could find no problem They did find these problems on the very first service after the warranty expired , however, to the tune of 900+ in my case and over 1900 in hers.

We complained about an oil leak/ burning oil smell that they could not find until her warranty expired.THEN they found it and charged her 3rd party warrantor 0ver 1600 to replace leaking overhead cam seal gaskets at only 36,000 miles. We also complained about her car's jack rabbit starts/accelerations followed by a few seconds hesitation which was very dangerous when pulling out into on coming traffic.

Again the dealer could fing nothing wrong with the car. The independent repair shop ( owned and operated by former service managers and mechanics at Audi dealerships) imediately diagnosed and corrected the problem (at a cost of over 400) which was a faulty accelerator/throttle control unit.

Patrick of Orlando, FL October 15, 2008

Patrick of Orlando FL (10/15/08)
2003 Audi A4 Worst car ever! I love the way it looks, but everything else is negative. After review of the other posted complaints, many very similar to mine,I deeply regret that I bought this car and am mortified as it sits in the shop now with a coolant leak that the origin cannot be identified. This is the 4th time it's been in the shop in over a year.

Over 1,500 of repairs in less than a year after I bought it and counting. I have barely put 12k on it.

Amy of Brattleboro, VT October 14, 2008

Amy of Brattleboro VT (10/14/08)
I am the owner of a 2002 Audi. I purchased it a year and a half and have had the following problems; windshield wiper motor, trunk won't open without using key, timing belt replaced twice (it has 75,000 miles on it), interior plastic is completely worn, replaced all coils twice, coolant sensor and thermostat replaced, powersteering rack, faulty electrical problems with the headlights, and no radio stations come in.

These all seem to be common problems. My car is very fun to drive, when it runs, looks nice too, but I will never own another Audi again nor would I recommend an Audi 1.8T to anyone.

This has left me stranded over and over again. I have had very costly repair bills and not transportation. I am a single mother of 2 and this causes many hardships.

Anthony of Huntington, NY October 3, 2008

Anthony of Huntington NY (10/03/08)
there was a recall on my car in febuary 2007. they replaced an ignition switch. THIS CONDITION CAUSES ELECTRICAL ACCESSORIES SUCH AS WINDSHIELD WIPERS AND HEADLIGHTS TO BECOME INOPERATIVE INCREASING THE RISK OF A CRASH.

 Long story short the new switch went bad while i was driving luckily it was not far from my home and the tow was not to much. The dealership told me that there was nothing they could do about this and refused to even discount the new part that i would need to replace yet again. since it was after my 12 month warranty.

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