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AutoTrader.com




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Mary-Lynn of bristol, United Kingdom November 21, 2009

I responded to and advert on the Auto trader website (UK) about a Audi A2 reg number WF04 HCV. The woman advertising had said that we needed to contact her by email as her phone was not working. i did so and was told that she had recently moved from Wocester UK back to Hungary, as she was pregnant and wanted to return to her home country. she said that she had had alot of time waster's in the past and did not want to come all the way back to the UK if i was not serious, i assured her i was and i did the moneygram transfer she had insisted i do.

luckily when she asked me to scan the moneygram receipt to her i covered up all personal details including the reference number. She the replied saying she needed to see the reference number and the signatures before she would book a ticket to come back to the UK to show me the car. this is when alarm bells started to ring! I had a few thousand pounds at stake so i rushed to the nearest Thomas cook to try to get this money back, only to be told there is a problem and i must return to place we did the transfer, which is only open again on mon! it's sat today and i have to sit and worry about the fact that i might not be able to get this money back!

if i had given them the details they would for sure have my money already. how can criminals like this be allowed to advertise in a company of this size and stature? Auto trader should take some responsibility for this, why is it so easy for these criminals to set up an advert, surely more in depth research should be conducted before they are allowed to place an advert?

Peter of Arlington, VA November 10, 2009

I purchased an advertisement on AutoTrader.com with the expectation that I would receive heightened exposure for the car I am trying to sell. I chose a fair price (~10% below Kelly Blue Book) and posted the listing. At the end of my allotted time, I had gotten not one single inquiry about the car. The only thing I did receive was multiple calls from AutoTrader.com asking if I would like to upgrade my listing or extend it, for more money.

When I raised my concern with an agent and asked for an extension or refund, he simply said that he was not authorized to perform either measure. I know that nothing will come of this posting. But I would like to share my less than stellar experience with AutoTrader.com and I would recommend saving your 39 and spending it on something worthwhile. I lost 39 as well as my time spent avoiding their upsells and posting an advertisement that attracted not one inquiry.

Matthew of Wilson, GA November 9, 2009

I was let go on Oct 16th and after several emails and phone calls and after being hateful I finally got the cobra info on Nov 4th. No phone calls from HR and benefits for several days. no response and lack of caring! This is also a discrimination case! due to pay so they can sell the company after lowering the bottom line to look better and to get more money to after the sell. I was also let go over the phone with NO exit interview and no other call from HR! After 5 years of service I thought I was owed more than this. I was also close to getting paid for the stocks that I was giving but not now since they let me go before I was vested!! This is the worst company I have ever been involved with!! Everything is good will I was there and I made the company millions!!!! and I was screwed!!

Ronald of Shabbona, IL August 4, 2009

On June 16, I assisted my aged father in the purchase of a 2008 Ford F150 pickup truck> After viewing the AutoTrader internet advertisement for this truck, I telephoned Mr. Rivernider, Ft. Lauderdale, FLA. After several indepth conversations with Mr. Rivernider, Rivernider explained that he could not provide title nor ship the vehicle until paid for in full. R. Rivernider gave his descripion of the truck and stated that the vehicle had "a full factory warranty from Ford" and an 8' truck box that is necessary for our farming operation.

On the afternoon of June 16th we completed an electronic wire transfer of 9,980 into Mr. Rivernider's personal account at the Bank of America. The truck arrived in Illinoios via an auto transport carrier on July 4, 2009. Upon arrival, the truck in fact had only a 6 1/2 foot box and MOST importantly, the vehicle was inoperable due to hevy flooding that the vehicle had been subjected to.

Inspection revealed that the flood waters had been so deep that dried silt/mud were in the structure of the engine hood, and the flood waters had left now-dried mud and silt in the acrylic panel that protects the speedometer and dashboard guages. There was rust on the fabric upholstery of this vehicle that was purported to have only 10 miles. The vehicle engine did not operate, presumably due to water damage to the highly specialized electronics that were subjected top the flooding. The vehicle was rolled off the semi truck, stored in our garage and has not been moved since it arrived.

Mr. Rivernider's advertisement stated that the vehicle carried a full factory warranty from Ford which is fraudulent as Ford Motor Company specifically voids warranty coverage on vehicles that have been subject to damage from fire, FLOOD, or accident. The resolution we seek is for Mr. Rivernider to arrange for the return of the vehicle, to return the 9,980 paid for the vehicle and the 450 paid to transport this vehicle to Illinois under the false pretenses that Rivernider posted on the Internet via AutoTrader.

Cindy of Beavercreek, OH July 31, 2009

I bought an ad on AutoTrader.com for 125 on Tuesday, but they never posted the ad and refuse to help me. I have contacted customer service many times via phone & email and get the same answer "it will be available in 24 hours". Can someone please help me?

Diana of romoland, CA June 6, 2009

My husband and I bought a 2000 ford focus through autotrader about 3 months.After about 2 weeks later i noticed a oil leak also the car wouldnt start. We have had to replace the battery cables they fix the leak from the head gasket and the coolent pipe. well its in the shop again today with the same problems it wouldnt start and the leak is back. They have checked everything, its not the alternater. Too many problems for only having this car for 3 months..

Paul of Quincy, MA April 20, 2009

took my daughter to look at cars. what a mistake. this place is a ripoff. the ad in autotrader said 9,988. the car needed 4 tires bald. also took another car brakes pulse. said they would replace tires. then the price was wrong it was 13,839. what a waste of time. i will tell eveyone i know about this place. beware.

Roger of Eustis, FL April 3, 2009

Roger of Eustis FL (04/03/09)
March 26,2009 I posted my pickup truck for sale on Autotader.com. Ad #200183685. I have searched many times several different ways and cannot find the ad. I have emailed and called them but no response.

I lost 49.00....

Jeff of Glendale, AZ March 23, 2009

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