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Bill Heard Chevrolet

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Lucy of Columbus, GA August 28, 2009

I purchased a new 2008 Chevy Aveo, paid cash April 2008. I was promised the tires would be swapped out but never were. I returned soon after purchase due to misalignment. I was asked to bring the vehicle back a few weeks later. Of course, that is when the dealership closed down. I had to replace two tires by 10,000 miles.I have since suffered chipped paint and have had an alignment. All things they should have corrected prior to purchase on a new vehicle.

Total spent 350.00. The reason I purchased a new vehicle is because I wanted to go at least 20,000 miles without these minor costs. You shouldn't have to worry about paint chipping on a new car!

mary of winston salem, NC July 17, 2009

Honestly, I am feeling pretty lucky after having read all of the other complaints about bill heard. We were living in Florida when I purchased my Chevy Equinox from Bill Heard in Columbus, GA. We worked out our deal with the salesperson and signed the paperwork which INCLUDED sales tax for Florida. I went to my local courthouse to get my tag and they informed me that the sales tax was never paid for my vehicle. We got in touch with the salesperson and he agreed that he had upped the price by 7% to cover paying the sales tax. it was in his notes.

We were then connected to the finance guy who basically said oh well too bad so sad. he said he couldn't sell us a car for the price in which we had agreed to purchase the vehicle. we later found out that they weren't allowed to collect sales tax for another state. in looking over our documents, they had added the amount of our salestax onto our purchase price but did not itemize it. we had to come out of pocket for the 1500.00. after the call, the salesperson agreed to talk with us to make sure this was made right but of course he would no longer take our phonecalls. i hope they all go to jail.

Frances of Las Vegas, NV June 1, 2009

My husband and I purchased a used 2008 Chevy Uplander in June of 2008, it only had 3,000 miles on it and was in very good condition. After only having the vehicle for 10 months we had to have the rear tires replaced, becaue the tire was worn down to the metal. I went to a local tire shop where they told me the alignment was off. When I took the van in to have the alignment fixed, they auto shop informed me the rear axle was bent from an accident the van had been in.

The service guy showed me where the rear door had been repainted. The van was in an accident prior to my purchase, I was never informed about the accident, now the dealer has closed, and GM will not fix it becausi it is not a factory defect! Not only did I have to pay 300 for new tires after 10 months, but I have to come up with 1500 to fix the rear axle!

Kristi of Alvin, TX April 4, 2009

this was my first time to buy a neew vechicle, I brought in my 96 Lexus es 300 to trade in, I worked at dish network, they told my I could get a brand new truck the truck was 16,500 totall pay off, when they traded in my car they told my they would give my 4,000 for my car, but with m,y credit I needed another 3,000 to out dowwn, a total of 8,000.00 dollars on this truck. since I never got a vechicle before this I did. during my contract I signed I had a payment of 126.00 which I was pretty happy with I left with the truck and came home to Alvin,tx where I live.

week later they called me and said that I missed signing some papers in my contract, so I came back up there and resigned them, but when I got there they had a new contract and a different payment of 450.00 a month I asked why the increse they told my the bank wouldn't cover me because of my credit so like a idiot I signed the paper and left. a week later I got a contract in the mail from Mint Leasing and my payment went up to 545.00 a month a 5 year lease and by the end I'll have paid 65,000.00 for this truck, I was so mad I called to get out of the contract, they told me I couldnt unless I paid 5,000.00 dollars and lost my truck,

I also discovered I lsot my warrenty of 5 years that never transfered and my car was enver put on this contractI bought this truck with 5 miles on it in september 2007 and now w're at april 2009 and I ahve paid 22,800 for this truck, and I decided to quit paying it and they have taken out of my account more money monthly then the truck payment it;s self along with taking money off a credit card which they had no premission.

please help me with my promblem I dont know what to do and I'm being threatened they will reposses my truck after all the money and payment they ahve collected from me,. I do know that the multipule contracts are illlegal and I never once signed a lease aggrement with mint leasing for this truck,

along with this new truck I have taking into the shop before the truck had 4,000 miles on it break pads and bearing 5 times to get fixed and I have no warrenty before the truck tured a year old it has been in the shop 6 times

Ladena of Las Vegas, NV February 8, 2009

On 08/31/08 I purchased a 2008 Chev. malibu. One of the incentives I was promised was a year of free gas. (one fill-up per month). Well, as most people know, they went bankrupt. 09/24/08. I only used 2 fill-ups, they charged me one when I purchased the car and I brought the car back for a fill-up in Sept., luckily before they closed down. I still had 10 fill-ups left. my fill-ups run about 50 each, so I feel like they cheated me out of 500.

Right after the bankruptcy, I called the dealership with no response. I then called Chevrolet headquarters, and logged my complaint. I dealt with a gentlemen their for about 2 weeks. It turns out he was trying to see if another dealership in Las Vegas would honor the free gas. Of course no one would. I explained to him that I felt Chevrolet should because they were reaping the benefit of my purchase, not the other local dealers. They wanted no part of that. When I took my car in for it;s first oil change, my mechanic mentioned a class action suit. This is why I am writing. Thanks for any help

I have been cheated out of approximately 500 worth of gas.

Melissa of Florence, AZ January 27, 2009

We traded in a truck at Bill Heard and signed our papers the day before they closed. We were given a check for the trade in and two months later the check was returned to my bank due to a closed account. I want my money back.

Tony of Emerson, GA January 14, 2009

December 2006, I leased a 2007 Chevy Suburban and a 2007 Chevy Silverado under the GM unlimited mileage lease program.I also referred 2 customers for this great program. I am an educated man, I had never leased anything. I spent 2 hours trying to find holes in this prgram. The reason explained for this lease program was to keep their new bodystyle vehicles on the road to produce more sales. We were told tht we were not expected to keep th vehicle the full term of the lease. At the mid-point, you can chane it out without penalty. I ask about the mileag at the mid-point, was ld it was no issue. If we kept the vehicles for the complete lease, there as a buyout of 10K on the Suburban and 6K on the truck which would be negotiable at that time.

Bill Heard filed bankruptcy and closed his doors to the dealership. Rumors were flying about is business indescretions. I called GM, to find out what my situation was with these 2 vehicles. GM exlained that there were no such progam. They had no idea what I had been sold by Bill Heard's dealership.

I lost 10,000.00 to get out of the Suburban and 6000.00 to get out of the Truck. Both ofwhich would not have been purchased if we had not been lied to. There are alot more people in the ame situation. I know of 2 that I referred. The majority probably doesn't know they are gong o be impacted by the milege.

Don of Sugar Land, TX January 12, 2009

I purchased a 2008 Nissan Titan in July. I received coupons for free oil changes for one year. Bill Heard is now closed and my Vehicle needs service. I never received my Duplicate title nor any statement indicating my payment plan or APR financing. Where do I go from here?

Michelle of Salem, AL December 12, 2008

My husband and I went in August to BillHeard to trade in my Dodge Magnum on a Chevrolet Dually for him. We were able to do the trade and got the dually for a very good deal. About a month later, I received a notice in the mail from the bank that the Magnum was financed through stating they have not received my monthly payment for the car. At the same time, our city was informed that Bill Heard is filing bankruptcy.

Now, it is 3 months later and each month I am getting notices on the car requesting payment-but, I do not have the car and it is just sitting on the old Bill Heard lot! I have spoken with the bank that the car was financed through and they have no idea what to tell me or what to do for me-other than demolishing my credit! Currently, there is a man who is in the process of buying the Bill Heard dealership here. I have spoken with lawyers here who also don't know what to do with my situation. This has gone on my credit now and I have no idea what to do next.

Charles of Midland, GA December 6, 2008

I purchased a 2004 chevrolet Tahoe with a Southern Comfort Ultima Package new in 2004. Included in the sales contract at that time was two free sets of replacement for that vehicle at 30,000 miles and 60,000 miles. Presently, I have approximately 31,000 miles on this vehicle and I have not received one set of tires and with this dealership out of business it appears I have no hope of receiving them. This was an expensive purchase and the tire deal was an enticing part of the deal. How can I make Bill Heard Honor his end of the deal in this contractual agreement. I am still making on time payments to GMAC for their product.

One set of tires for this vehicle can be very costly. A good estimate would be about 1000 to 1200 a set.

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