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Bill Heard Chevrolet




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Consumer Complaints about Bill Heard
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Mike of Acworth, GA November 24, 2008


we bought a car 2006 trailblazer, i was told it would and was certified used car. three days later i was called and told to return the car there was a problem with financing i return the car that morning by early aftrernoon i was told i needed to come back to there was a problem, after arriving at the dealership i was hammered by the business manager telling me that there where going to have me arrested they wanted the 4000 dollar down payment i told them no. no car no money. after several hours of going back and forth with the dealership i agreed to take another car to keep me from going to jail.

we found a 2008 dodge durango with a big yellow tag hanging around the mirror, then sign said 16999.00 i put 4000 down. when i signed the contract asher said it ripped in the machine and i needed to sign again another contract aser then cahnged the price of the car on the contract to 22999. and he added a warranty which i specifically stated i do not need the car us under warranty. the changed the price and added warrnaty that goes over 10,000 and they comitted fraud. i have the original sale tag that has the contract number and the stock number on it I have that in my posession and it clearly states 16999.00

they jacked the price up over 10,000 and added a warranty for an additional 2 thousand they up the paymnet to 494 from 350.00 it has caused problems that will lead to bankrupcy. i refuse to pay the extra money

Ashley of Dahlonega, GA November 3, 2008


My Husband traded in a 2006 Nissan Frontier for a 2007 Chevy Silverado. After, discussing payment plans for quite some time, we decided to go with 700. a month for 6 months and then we could refinance the truck for a lower payment. We took the truck home and drove it for two weeks until we went to the local tag office to get a tag and we were told that the truck wasn't registered and we needed to speak with the dealer.

So after calling numerous times we were finally told that we were not approved and we were to bring the truck back. By this time they told us the other truck had been sold and the finance company for the Nissan had been paid off. We later found out this was not true and the we now owed over three payments for the Nissan which we could not make all at one time so the truck went onto our credit s being repoed and we lost both trucks, due to the negligence of Bill Heard.

We are still trying to fix the credit issue but at the time no success with that.  We were highly embarrassed, bad credit now,and had to spend more money on anther truck for my husband to drive so that he could get back and fourth to work.

Daphne of Plant City, FL October 22, 2008


I purchased a Chevy malibu at the dealership and the trade in vehicle has never been paid off. The trade vehicle was financed with Fifth Third Bank who is harassing us for the money. Bill Heard finished the financing enough to send me a bill and get their money. I have no idea where the trade vehicle is and the payoff has not been sent to the bank. What can I do?

The financing bank of the trade vehicle is trying to collect the money from us, Bill Heard has the vehicle or has sold it. The new vehicle has been financed and we owe for that also.

Sheena of Douglasville, GA October 17, 2008


i bought a new tahoe and traded a tahoe in on the new one. i tried to get a tag for the new tahoe, the tag office said the new vehicle was not in the system yet. i contacted the dealership...for 2 weeks...the problem was they did not completely pay off the trade. so now i will need to finish paying off the trade... i will have a title...but no vehicle...they have a vehicle without a title...i contacted gm, they were not helpful..said each dealership was a franchise.

Ninyana of New Market, AL October 15, 2008


I went to Bill Heard in April of 2006. I was approved to get a 2005 Pontiac Grand Am. I had to put 1200 dollars down and after my financing I owe more than what the car is worth. When I went after a year to trade in the car I was told that I am 3000 dollars in negative equity. So I still owe 10,000 on my car and I've been paying for it for 2 1/2 years at 300 dolars a month. I definitely would like to participate in a class action suit if there is one filed because I know that I got scammed and they should pay

Amy of Las Vegas, NV October 11, 2008


Bought silverado fm b. Heard las vegas. Found out they closed on news. Then they went bankrupt. We were contacted and told we needed to return the vehicle because our financing which was approved could'nt be finalized due to b. heard going BK and gmac and its lenders would not honor any deals. We had to return the truck and were told that our down payment was going to be returned in 3 days after the BK judge released funds of all the consumers owed down payments. That was 2 weeks ago and as of today we were told they were closing permantly and that the dealership was up for sale and after it is sold, there would be money given back. This is obviously a bunch of bull.

Total stress, loss of sleep, depression, stress on our relationship, quality of life, embarrasment to friends who might think we got repoed. possible credit reporting negative. Loss of money.

Marcia of Stockbridge, GA October 8, 2008


My husband and I went to Bill Heard in Union City in November 2007. We purchased a 2007 Trailblazer that one of the managers had been driving. We don't have good credit so the payments were really high 789.00. So we told the finance manager that this was really high for us. He said no problem all we had to do was make these payments on time for 6 months and it will show good standing on our credit and then we could re-finance. So we signed paper work and left.

They called us back the next week and said they could not get us financed for that amount but for 100.00 more. We were blown away because we knew that was too high. So he said again make these payments for just 6 months and you come back in and we can re-finance this contract. So we did.

In 6 months we tried to re finance and no one would re-finance this truck. So we said we would trade it in because the payment is too high. Well now no one will take it because the negative equity is too much. So we have a truck that is only worth 7,000.00 but we owe over 25,000.00 on it. We don't know what to do. The payment is too high so we are in jeopardy of losing it and we can't trade it. Now we don't have a warranty and any GAP insurance because Bill Heard has gone bankrupt.

We need some help.

Chanine of Riverdale, GA October 6, 2008


I traded in my 2006 pontiac G6 in Aug 2007 for a new chevy Trailblazer (2007). After dealing with quite a few gentlemen in the dealership they finally got me approved. I took the trailblazer off the lot to later receive calls from my previous loan company citifinancial..my trade had not been paid off..several calls were placed to bill heard by myself only for them to tell me oh we sent the paperwork out on that vehicle already.

Maybe two weeks have gone by and now the finance department is telling me I need to come back in to resign another contract (that i still have copies of both) because they were having trouble wit the approval. I told them to just give me back my pontiac..oh no that car has been sold already. Now i am behind on the payment for the pontiac because of procrastination..and my car was sold so I was forced to resign this new contract for a higher payment that i knew i probably could not afford 767.00.

Well my carpayment was so steep i could not keep up with my credit cards..all are in default..I've since foreclosed on my home..it's been a downward spiral since I had this truck. i don't think i've made one payment on time since i've had it. If yu look at my credit prior to getting this truck..it wasn't that bad.

Christine of N Las Vegas, NV October 3, 2008


I purchased a 2008 Chevy Equinox and as well as purchased extra protection plan to cover tires for life, any windshield damage, and scratches or dings.

Now that the dealership has gone belly up, what happens to these extra protection plans I had purchased? This is very unfair to the consumers and a class action lawsuit should be filed for consumers as myself for the loss of for the extra protection plans offered by Bill Heard Chevrolet.

Teffenee of Horn Lake, MS September 29, 2008


I purchased a vehicle from Bill Heard in 2005 in which I traded in a 2000 Chrysler Concorde. My payments are 460 a month in which i believe is too high. it seems as though the car i traded in was added to the purchase of my impala. i would like for someone to take a look at this.

it has become hard for me to keep bills paid and on top of that keep my car payment current. i get calls from the finacing company even if i am a week behind.

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