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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.
A of Glendale, CA May 13, 2008
I own a 2000 BMW 323i (bought new in July of 1999) and since the 3rd week of owning the car, have been living with the stupid red airbag light on. This gorgeous driving machine has been to the dealer at least 6-7 times to remedy the problem, and it seems like they have fixed it, the next day, light's back on. PLUS, the best part: in 2004, I was driving the car on a warm sunny day, went over a pothole (oops) and the ENTIRE side impact airbag system on the passenger side deployed, smoke, debris flying n' all! Lucky me. Then of course, the car wouldn't accelerate, so I had to slow down and pull over. I called the dealer, (you're gonna love this:) who had just the Friday prior serviced the car for a 'voluntary airbag blah blah blah recall'... Needless to say, with some strong words I had the car towed to them, got a BMW loaner (the ONLY loaner ever given to me by BMW for having my car serviced by them) and my 323 was out of service for an ENTIRE WEEK! woo hoo! Let's NOT even get into the 1.5 inch thick binder full of service documents for other faulty problems.... I called BMW of North America the following day and they were the most apathetic bunch of a-holes I have ever had the pleasure of dealing with. For financial reasons I still own the car and am anticipating the next disaster... to whom it may concern, if you are considering a luxury brand, PLEASE consider a Japanese bran.. the one with the L in the oval; you won't be disappointed! trust me!
Mohamed of Durham, NC May 1, 2008
on april 28 2008 around 6pm i was driving from raleigh to durham in north carolina on miami blv hway 70 @ 45mph when the airbag from the drive side blo up and heat my left arm i fell like my arm was in fire,the front left the roof airbag the back left airbag go off,i stop the car go off, i call 911 the do the report.the next day i call my insurance they tell me they have to hear from bmw what cause it before the get me a rental car,finally i have to rent a car my self .i sent the car to the closed bmw dealer who telling me the next day they can fixed it at 7000 what is not right
Susan of La Jolla, CA October 29, 2007
In early October, my 2000 323ci convertible,like all the others, suddenly lost reverse. I received an initial estimate of 5,000 for the repair from my local German Motors mechanic and had the car towed back to my home. I found this website and www.noreverse.org by chance when I googled BMW reverse problems. I immediately began my conversations and documentation of the problem with BMW NA. I, too, was stuck with only a customer service contact (no other BMW representative is customer facing). After a week of discussions, I had my car towed to BMW of San Diego. They worked with me and in the end BMW NA covered the cost of parts under warranty leaving me with only the 880 labor bill. My car is well-maintained and has 58,000 miles on it. Although, in my case, BMW handled the situation well, I am still disappointed that this is not the standard by which they handle this entire situation.
Chad of Arlington, TX October 14, 2007
I have a 2003 BMW 352i. Yesterday, a guy ran a red light and hit me on the passenger side. The estimated speed was 45mph and the side air bags did not deploy!
I was taken to a local hospital and released and the car is totaled. I haven't contacted BMW yet, but it sounds like they aren't too helpful with getting things resolved. I will update again when I hear something.
Thomas of Bellevue, NE October 6, 2007
Purchased a new 2000 BMW 323i in May 2001. Meticulously cared for and only serviced by the dealer. At 90,014 miles the reverse gear failed with no warning. Dealer estimates 4600 to replace the transmission. This is outrageous considering the number of no reverse gear complaints there seem to be. I'm not the kind of customer BMW should want to lose, but I refuse to pay a premium price for a substandard product. By the way, the power windows are problematic as well and don't work as well as my daughter's 1998 chevy cavalier. Although this is a beautiful car that drives great, I can't justify buying another BMW after this experience.
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Cee of Anderson, SC September 16, 2007
The air bags did NOT deploy after a RH front collision at 25-30MPH. The 2001 BMW 325Ci rollover protection deployed but the air bags did not
Kevin of Middetwn, NJ August 28, 2007
Well just an update, BMW says I need a REBUILT transmission.. The cost 6883.00.. I called a local tranmission rebuilder for an Estimate, I said I have a BMW, but before I could continue, he stopped me and said LET ME GUESS NO REVERSE I said yeah, he said and its a 2000 3 series..... Amazing,,, all I said was I have a BMW... His repair is 2200.00
Repair from BMW 6883.00....
Susan of Narberth, PA August 18, 2007
Purchased my 2000 BMW 323i new, had it serviced only at the dealer. The day after having it serviced the car would not go into reverse. I was told I needed a new transmission. The car had 50,844 miles on it. My dealer offered to pay for half. My husband did a lot of research and found out a lot of people were having the same problem.
Leo of Mrietta, GA August 16, 2007
My 2000 BMW 323i (45K miles) suddenly stopped going into reverse. I took it to the dealer, who said it was a transmission problem. The only option to repair it is with a rebuilt trans from BMW, at a cost of 4800. I took my car to a difrent transmission shop, who told me that there's a known defect with BMW's (3 series?), with a valve part within the transmission. They said that if this is the problem, they could fix for under 1000. If this is occuring frequently, there should be a recall to replace these transmissions at no charge. If there is a class action i'll be glad to participate.
Steve of Granite Springs, NY July 28, 2007
I have a 2001 BMW X5 and am experiencing several strange problems with my automatic transmission. From not being able to shift into reverse to a sudden TRANS FAILSAFE PROG error message on the Information display. I have had the vehicle in several times for repair but the problem keeps reoccurring. Manual has some basic problem solving then the standard consult your nearest BMW center
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