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BMW Transmission Problems |
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jocelyn of pasadena, CA June 11, 2009 I have purchased an 2002 BMW X5, April, 2008 from Assael BMW Mini of Monrovia. At the time of purchase, I was told and shown information to sustain that this was a certified pre-owned vehicle. There was a sticker on the window that had this information listed. I was told at the time of sale that I would be able to see the inspection check list, and recieve a Consumer Information Statement. After several phone calls, I was told that they could not locate this information. I called BMW of North America, they said they did not have any records of an inspection ever being done, only an enrollment date. The owners of the dealership at the time of purchase license was terminated 1 month prior of my purchase. I had purchased extra coverage for the engine and transmission at the time I had bought the vehicle. I noticed after really gettting the on the highway, it had several pre-existing problems. The transmission leaked, brakes were bad, controll arm bushings worn, service engine light came on and off, engine made whistle noise, and engine stalled. I took the vehicle back for service for these problems, dealer only fixed the obvious, which was the trans leak. I had asked why they would not fix the other faults. They told me that these items were not covered under the CPO protection plan. I thought a CPO sale gave assurance that the vehicle is current on all safety and mechanical elements for the consumer. I have taken my car back 8 times for repair, and was told that they can not duplicate my concerns. Through this process I was yelled at by the Pre- Owned sale manager and told, "you keep comming back and the answer is still no, and now the warranty is expired, there is nothing we are going to do." The last visit, I demanded that 2 mechanics take a ride with me to witness my problems. After the drive with them, they acknowledged my concerns that I had complained about initially. The service manager told me that because the warranties after a whole year of my attempts to have this car fixed were now expired and that I would have to pay to have my car fixed, because they have a hard time getting the warranty to repay them. I paid an extra 1500.00 on top of the pre-existing warranty, and they would not honor any of the two. I am physically, and emotionally drained, lost days of work, paying on a car I can not drive, paying insurance on non-active vehicle, and paying money for other transportation. I have other issues with this car that I have researched. 1. contract was inconsistantly prepared. 2. Carfax indicated 1 owner, there are in fact severall other owners. 3. False advertising of vehicle being certified pre-owned. 4 Dealer failed to make qualifying repairs. 5. The selling of unsafe vehicle. 6. Was not given a warranty disclosure contract. 7. The instrument cluster was changed without my permission. I have forwarded all of this information to the maufacturer, BMW of North America, and have not been able to get any assistance with their reps. Abelardo of Santa Ana, CA June 24, 2009 I guess I'm having the same issue as a lot of other BMW customers. I have a 2000 BMW 328 and my transmission also started having issues. One day I was parked and out of a sudden I was not able to go in reverse. I went online and realized that many other people have had the same issue. Syed of woodside, NY June 22, 2009 My bmw 323i 2000 wouldn't reverse. I thought I had bad luck but after reading so many complaint I was able to understand the problem. Mechanic said its the transmission which would cost me about me 2500 to replace. What a shame?? BMW should replace or recall for free. Mr. of forest, VA June 18, 2009 BMW cars have a well known defect in there transmissions and nothing is being done about it. The same problem with all of them. The reverse drum just breaks apart and therefore you have no reverse. It needs to be a recall on this problem. BMW needs to fess up by saying they produced a defective transmission and recall these things. deborah of dumfries, VA June 18, 2009 Own BMW 323 transmission went at 70,000 miles. Cost over 5,000 dollars to fix. Started when I could not get the car in reverse. This is a defect in the car and needs to be recalled by BMW. Many other problems with this car. Windows breaking 350 electrical lights always going off. Senser breaking. I would never recommend BMW products to anyone. I tell everyone who will listen not to buy their cars. Angel of Bridgeport, CT May 27, 2009 I purchased a certified used 2000 BMW 323i back 2002. My vehicle is in mint condition. The vehicle is up to date with the service requirements. I never drive the vehicle in the winter, it is garaged. Others have seen my vehicle on the street and can't believe it's 10 yrs old. I was driving my vehicle and simply made a full stop, shifted the vehicle to reverse. I then traveled approximately 15' when I heard a thump sound, I braked thinking maybe I ran over something. I looked around and didn't see anything. I pressed the accelerator and the engine rev'ed but did not move. I shifted to drive and the vehicle moved forward. I braked and again shifted to reverse, the vehicle would not move. The following day I had the vehicle checked with my mechanic, he informed me that I needed a new transmission. He said the reverse gear was 'shot'. How could a high end vehicle like a BMW that never got mis-treated, always service and with ONLY 62,000 miles blow the transmission just by simply placing the vehicle in reverse and traveling about 7 mph. The vehicle has been in need of a new transmission for 2.5 months now. I will eventually fix/replace the transmission. Then I will sell the vehicle. I truly must say "I WILL NEVER PURCHASE ANOTHER BMW". I always thought I person could not go wrong when purchasing a BMW, I WAS WRONG. Many unhappy BMW owners have experience the small problem with the transmission. Now I must spend at least 4 to 5 thousand dollars to repair my vehicle. ovi of bayside, NY June 6, 2009 2000 bmw 323i automatic transmission i lost transmission in 2005 at 65,000 mi i called and complained to both dealers with no available help from BMW i paid out of pocket to have the transmission rebuilt last week the warning transmission light came on the dash board,had a mechanic checked codes and i was told i need a new transmission or rebuilt it again5-6,000 BMW needs to adress this issue and stop ignoring it Angel of Bridgeport, CT May 27, 2009 I purchased a certified used 2000 BMW 323i back 2002. My vehicle is in mint condition. The vehicle is up to date with the service requirements. I never drive the vehicle in the winter, it is garaged. Others have seen my vehicle on the street and can't believe it's 10 yrs old. I was driving my vehicle and simply made a full stop, shifted the vehicle to reverse. I then traveled approximately 15' when I heard a thump sound, I braked thinking maybe I ran over something. I looked around and didn't see anything. I pressed the accelerator and the engine rev'ed but did not move. I shifted to drive and the vehicle moved forward. I braked and again shifted to reverse, the vehicle would not move. The following day I had the vehicle checked with my mechanic, he informed me that I needed a new transmission. He said the reverse gear was 'shot'. How could a high end vehicle like a BMW that never got mis-treated, always service and with ONLY 62,000 miles blow the transmission just by simply placing the vehicle in reverse and traveling about 7 mph. The vehicle has been in need of a new transmission for 2.5 months now. I will eventually fix/replace the transmission. Then I will sell the vehicle. I truly must say "I WILL NEVER PURCHASE ANOTHER BMW". I always thought I person could not go wrong when purchasing a BMW, I WAS WRONG. Many unhappy BMW owners have experienced the problem with the transmission. Keith of swarthmore, PA May 29, 2009 My 2000 bmw 323 ci convertible lost reverse transmission with only 68,000 miles on the car, all my research indicates this is a common problem. BMW wants me to pay for half the repair cost. joe of Waterbury, CT May 28, 2009 had my 2002 bmw x5 serviced by bmw since new. when it hit 75,000 miles the auto transmission went suddenly. replacement cost 6500. this should not happen. i keep hearing about others having same problem Advertisement
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