Complain about a product or service

Checkers Auto Parts

Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.

juan of phoenix, AZ October 15, 2009

well went to checkers auto parts and their were only two associates in the store and i was the only customer at the time in the store, so i approched one of them that did not even have a name tag, so i told him what i needed even tryed to make his job much ease er and showed him the pice that i needed ,and his responde was it over there in that shelf, i look around didnt find it, so look back at him and told him i dont se it , he said will I DONT KNOW THEN, which i responded to him arnt you soupose to know, he said no but in very bad tone like he want to act like a kid SMART.

so i look at him and told him well cant you look it up on the computer and help me find what i need. he said yes i can look it up but your going to have to wait, becuse i dont like the way your asking. so i replied well dont you get payed for helping a customer find what he needs in the store. and to give customer service, he look at me and walked away

at that point i was really disappointed with him so i said i been a customer here for over 10 years and never had got this adittued from an employee. i couldint belive it so i asked him let me talk to the manager he look at me and said im the manager. i was SHOCKED that checker would have amanager like that, so i ask him give me your name becuse im going to go to upper managment and he did but also said i dont care who you talk to because im the man. so i said ok im calling, then he tried to make it up saing you could of gave me the model to look it up, and i said shut up because thats the first thing that i did.

so i told him write down your name for me since you dont have a name tag. SO i left, i just dont understand how you wuold have a night manager likr that when his jos is helping customer and customer satisfaction. i feel insualted after been a customer over 10 year becuse i dont know if im going to spend more monet there. customer is the king... not the staff.

Kelemon of West Valley City, UT October 29, 2007

Kelemon of West Valley City UT (10/29/07)
I purchased oil from Checkers Auto Parts and mailed my rebate form and receipt. I did not receive my rebate. I called and was told they sent a check but are sending me a 2nd check. I have not received the 2nd check for over 6 months. I do not know how much longer I have to wait.

Mentally I cannot trust and believe the words on rebates to pufchase anything.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top | Dealers