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Chrysler Pacifica

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Carolyn of Odenton, MD September 30, 2009

My husband and I purchased this car from CarMax in mid-March 2009. From the day we brought it home, it had a funny smell in the interior and the wheel wells were very rusty. Almost a month after having the car, the check engine and emission lights kept coming on. Every time we took it to our mechanic (not Chrysler or CarMax!) he would re-set the lights and tell us the OMBD(?) would give him mixed readings. We had the catalytic converters replaced under Chrysler warranty at about 35K miles (had the car two months!). The car was in and out of the shop approx. 6 times in 6 months for the same reason - making a funny clanking noise and the dash emission/check engine lights kept going off. We replaced the gas cap and had our mechanic check everything. Finally, it started stalling one week ago. On my way to Delaware to see our mechanic, it stalled on me at 70mph on I-95 with my child in the car. My mechanic had the car three hours and returned it and said the entire internal computer system was shot and to either replace it or get rid of the car. Even replacing it, he could not promise there was not another cause. We feel CarMax sold us a bum car. We think the car had unreported water damage and CarMax either did not know or did not disclose it. We got 1/4 of the car's value for the trade-in and after 6 months, had to buy a new, car that was actually safe. I have never bought Chrysler and I will never buy again. We both work hard and are raising a two year old son. We could not afford another car but unfortunately, we were left with no choice. We feel there has to be something that can be done so we can re-coup lost money on this lemon!

Beth of Saint Edward, NE July 17, 2009

In 2005 we bought a used 2004 Pacifica with about 17,000 miles on it . Started having problems with the fuel pumps - the guage would go from half full to empty and within a few miles the car would shut off-out of gas. There are dual fuelpumps for the dual fuel tanks - when the first tank was empty the guage went to empty from half full- which wouldn't have been all that bad but it would take 10-15 minutes to getmaybe 5 gallons in. To make a long story short this happened to us FOUR times -in a couple years. We went to trade and I really like the Pacifica and they had a good deal on a new 2007 - and we were told that they had changed the fuel system and wouldn't have that problem. WRONG! There are still 2 fuelpumps/tanks and we have had them replaced at around 16,000 miles and about 1 1/2 weeks ago at about 31,000 miles and will be taking it back in the next couple days for the 3rd set of fuel pumps - this last one lasting maybe 200-250 miles. Has anyone else had this problem?

awilda of jackson height, NY May 29, 2009

I went into a dealer ship in New york. I was checking out a toyota because i hear they a great cars. The dealer there changed my mind to look into the Pacifica 2005 Chryslter. I loved the car after having the car for 3 months the Axel broke it left me in the middle of the street. I had it repair for a month later it happens again. After that the engine light started to come on. My axel would break at least onces a month.

This was one of the worst car i have ever owned. I spent over 2000 in repairs with in one year. Chrysler did not want to take the car but only take my payment. In fixing the car at least once a month i was late with my payments and Chrsyler did not help at all.

I recently lost my employment due to the economy Chryslter finance did not understand left the car for another two month and then repo the car. My credit now ruined and i can't get another car. my car payment was 487 a month and Chryslter did not even give me a solution. they are the worst. i would never and will advise anyone not to ever buy a chrsylter car. Axel problems. I had one of the major screws that hold the engine was missing after they provided service. When i got my front brakes done they did not secure the right wheel properly it came out in the highway almost killing a friend and myself. air conditioner was not working properly, the water pump on the car kept getting damage and mixing with other fluids making the antifreeze turn brown.

Gretchen of Rich Hill, MO April 10, 2009

Gretchen of Rich Hill MO (04/10/09)
I purchases a 2006 Chrysler Pacific with 20,000 miles. Until recently I have been happy with my car. In Aug, my check engine light came on. I was told I needed a coil pack replaced. This was done under warrenty work. No 10,000 miles late my engine light is back on and once again I need a coil pack replaced. This time it will not be covered under warrenty even though the coil is less that a year old. Even though this MAY BE the problem I have been told that in the end, my car may need a valve job. I only have 45,000 miles on this car - why do I need a valve job? I have been told Chrylser is aware of this problem and have even sent a bulletin out to dealers/mechanics, but they will not take responsibility for it.

So far I am out 500 for repairs that did not fix the problem. I am looking at another 300 that MAY fix the problem but not guarentees. I have been told if replacing the coil pack doesn't work then I will have to have a valve job at 2000.

Linda of Richmond, VA February 1, 2009

Linda of Richmond VA (02/01/09)
i bought a used chrysler pacifica, with 20,000 miles. i also bought the extended warrant. i drove it to montana, from the start of the trip, the windshield kept me wet, with water running out of the door facing. also,i found out the plate was missing out of the transmission that stops you from taking the key out except in park. so i could have the transmission in any gear and take the key out, it would roll. i got those problems fixed in montana.

i get back from montana and i feel my steering having a sloppy field to it, so i take it to the dealer, and its the outer tie rods, bad, at 40,000 miles. i had to pay the deductible to get that fixed, then i start to hear a click click click noise when i turn my wheel or put my foot on the gas, or take it off.,i take it to the dealer, its the front hub assembly.it seems that chrysler found out they had problems with those and issued a bulletin on what to do, but no recall. they said, take the front hub assembly off, and put in a gasket to act as a spacer and keep the two pieces of metal from rubbing together.

now, does anyone see the logic here, they know 2 pieces of metal are rubbing and they dont issue a recall either, they make you pay the 100 deductible up front again, to fix a problem they know exist. i think that i will never ever have another chrysler product. they used to take care of their customers and the vehicles, and used to build a quality one, not anymore. has anyone else had these problems?

the financial deal is that i have had to pay 2 deductibles to cover things that chrysler knew were bad.

Gerard of Merritt Island, FL January 10, 2009

Gerard of Merritt Island FL (01/10/09)
recall according to FEDS ORDER RECALL TO FIX FAULTY VOLVO SPEED CONTROLS Chrysler Pacifica recalled For power train problems. My daughter took her Pacifica in for recall and supposedly it was corrected. NOT!!!

AFTER LOOKING UP THE ABOVE WEB SITE EVERYTIME I CLICKED ON THE INFO SITES FOR NHTSA FOR DAIMLERCHRYSLER OR THE RECALL SITE FOR THE CHRYSLER UTILITY VEHICLES THEY ONLY CLICK ON NEW VEHICLES NOT ABOUT THE RECALL.

Sharon of Leander, TX January 1, 2009

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