Complain about a product or service

City Auto Auction of Chicago

Harvey, IL

Jerry of Oak Forest IL (09/16/08)
This decieteful Business is now called SOUTH CHICAGO AUTO AUCTION! CAR DEALERS BEWARE!

Beverly of Milwaukee WI (05/12/08)
April 19th 2008 on saturday me and my sister went to the auction it was our first time going there,we where told we had an hour to view the vehicles before they start the auction.The parking lot was loaded with vehicles of more than 200 cars and suv's also commercial work trucks.Most of the vehicles miles were not displayed because they needed to be cranked.The vehicles were so dirty and stinky they seemed uncleanable to me,I really was ready to go after seeing the condition of them.I came because I saw a late night commercial stating the cars are good I got me 3 from them and they all ran perfect,I have the commercial on a VHS tape.

I believe the vehicle was Bait And Switch because I remember seeing Gold 4x4 and Gold Grand Cherokee on the Jeep with a black ribbed bottom I asked my sister and she agrees with me plus she donot remember the interior being dirty and stinky.Once the down payment of $600.00 was taken in we finds out that you cannot get the vehicle until after the auction or maybe monday pick-up.The Bid was at 12:40pm and the auction ended at 4:00pm.

The vehicle was pick-up around something after 5:00pm on April 19th 2008,there were no (Prestone) in the raditor my sister asked for some several times they finally brings some out that has been mainly mixed with water.I had explained to the yard workers we are from Milwaukee and had became very sick from waiting around so long we both have chronic medical conditions.I feel like I am having a emotional break down because of this ordeal.

Fabian of Chicago IL (05/07/08)
I recently was laid-off from my job in the begging of the year, the company gave me 1600 dollars for severance pay, I figured to be alright for a while until I found another job, but then my car broke down a few days later, it was too expensive to fix so I decided to buy a used car, I say a commercial for city auto auction and liked the prices on the commercial, I went there and bidded 1600 on a 2002 cavalier,

I was pretty happy cause I thought I had gotten a good deal, after I won the bid, the rushed me in to an office and charged me 700 for the downpayment which was not soppose to be 700 in was soppose to be just 400 because they said that I have to give 25% downpayent, but I didn't say anything cause I had to give them the money anyway, I asked how much I owed them and they said just 900 hundred, I said ok where do I pick it up, they said I had to wait until the auctio was over,

I had to wait for about 5 hours until the auction was over, then after that I waited about 2 hours to go and pay for the car, when they called my name I went to the office, my dad went with me, but they didn't let him in the office or back to where the aution was he had to wait in the below zero wheather outside,

I went inside and the guy told me I had to pay 2500 almost 2600 , and I said there must be a mistake cause I only bid 1600 on it, but they said I had to pay license fees anf title fees, which I understood, but what I didn't understand is that they charged almost 500 dollars in aution and postage and some other fee's just for the hell of it, so I told them I dindt have the money cause I only came with 2000 dollars, they told me I had to come back on monday to pick up the car if not that they were gonna charge 50 dollars for each day that it was there,

I came back on monday to pick up the car,when I was paying for the car I asked that If the car had any warranty on it, and the said no, but I clearly saw on the commercial that they offered a 12 month 12,000 mile warranty on it, so on top of all the b.s that's going on in that place they are also false advertising, the car had no mirrors on it, the heater didn't work, and the turn signals didn't work, I decide to just cut my losses and I told the manager to keep the 700 down payment but to give me my 1800 dollars I gave them that day back, he said that I had to talk to the owner, which later I found out he was the owner,

I could go on and on about my story but I think you got the point what I want to do is do anything I can to shut this place down, or sue them or something I cannot believe that this is going on and that it will be keep going on if we don't do anything about it.

I had to borrow money from relatives for the first time in my life because of the unexpected fees.

Gomez of Chicago IL (04/29/08)
I saw in the news paper an add about a city auction; so decided to check it out. I thought I could cut corners in buying an inexpensive car. The gate opened at 11:00 AM, and I was very excited to to see the cars. I found it odd that the cars were not turned on and that we were not able to take the cars for a test drive. I just thought all cars were checked out and the lemon law would take effect. Boy was I wrong. I saw a clean looking 96 Eagle Talon. They pulled it into a garage where all my patrons were getting to bid on their new lemons. Well my car came around and the bid was for $1,900 so I jumped on it. They told me that I had to pay a $600 down payment. So I did that, and then they told me that I had to wait untill the auction was over to take delivery of my car.

I had to sit there untill 4:00 PM to find out that the $1,900 car turned out to be $2,600 without transfering of title and temporary plates. On top of that they told me that I had to come back on monday to pick up my car. At that I realized there is no refunds on what I just bought. I went back on Monday to pick up my car. That is when my really headaches started. They pulled up the car for me and it kept on dying on them, so they decided to charge the battery for a longer period of time. They finally rought out the car to me and I noticed that the car smelled like it was burning oil and coolant.

As soon I drove off I ran out of gas so I had to push my lemon a quater mile to a gas station. I was mad but I said oh well. What can I do but grin and bare it. So I put in gas and put in oil and topped off my coolant. I started to drive then my car shut off. I tried to restart the car again and it would not start. I let it cool off for a couple of hours and the car started right up. So I statred to drive again, and then the car shut off again. So I waited for a couple more hours and drove it to a autoparts store. They told me that it could be my ignition coil, egr valve, or my crank positioning sensor. So I bought the parts that costed my about $1,300 for those parts and gas going from my house to Harvey,IL. I finally put all the parts in and I drove the car home, as soon I got off the express way my clutch slave cylinder went out. I had to push the car again. I had no money left for anything.

I also noticed that I was not getting heat through my vents, that means it the thermastat that went bad as. So I borrowed money from my mom to my parts. So I was excited to finally beable to drive my car. I drove my brother in law to his sisters work and the throttle cable was burned shut, so I had to ask my mom to loan me more money in order for me to get my car home from down town. So I ordered another throttle cable. I put it on and the same thing happened again; so I decided to bring it to a shop and they told be that I need to change my piston rings or the engine will cease. I don't have that kind of money to get this lemon to run.

I am out of a job because I don't have proper transportation. I am out of about $2,000 in parts alone. Luckily I didn't need to pay a mechanic because my brother in law did it for free. I just need a little help. I down on my luck. I also want to make sure that this auction to be shut down. They are decieving to many people. Thank you,

Antwan of Chicago IL (04/25/08)
on 2/16/08 my wife and i purchased a car a 98 isuzu trooper for $2,854 we bid $1800 and paid $1054 in tacked on fees and finding that there was no extended warranty to purchase even though the commercials offer one they said we are not responsible for advertising hunh we left the lot after being jumped by one of their employee's and barely made it off of the lot before we knew something was wrong. the transmission was no good we made it home before completely went out and now on top of the other thousand dollars we spent in fees we now have to come up on another$1,200 to fix it let alone feeling like a fool in my wifes eyes for going in the first place something truly needs to be done there a rip off

I fel like i been held up legaly at gun point i,ve paid over $2,800 for about thirty miles of hair raising driving plus now that its not running i'm starting to accummulate tickets on the car which is more money this is a nightmare

Angelia of Bourbonnais IL (04/09/08)
My husband and I first called the City Auto Auction and asked exactly how the auction works. We asked about the prices and if there were any other things we would be charged for and we were told that whatever the bid price was is what we would pay. We decided to go to the Auction April 5th, 2008 and see what they had to offer.

We arrived at 10:30am and waited til 11am when they opened. We waited in line, got our papers, and proceeded to the lot to look at some cars.Before we went out to the lot I read the auction paddle they gave us and asked for them to explain exactly what was on the paper. They said that the price you bid on the car is how much you get the vehicle for.

We went to the lot and majority of the cars were locked so we could only look through the windows. We couldn't thoroughly inspect the vehicles. Majority of the cars had windshield cracks and some damage but some cars looked good from the exterior. We did this til 12pm then went inside where the auction began. We bidded on a 2002 Chevy Cavalier for $2000. (1pm) They rushed me into the booth to pay my 20% ($600) down payment fee and told us we had to wait til the auction was over (5pm) to pick up the car.

So we waited with nowhere to sit and the floors were wet and dirty. We were in pain and we also had our 5 yr old son with us which made the wait harder. We waited til 5pm, everyone was lined up to turn in their ticket to redeem their car and we were told we had to wait for another hour and a half. They called me in to pay the rest of the money and pick up the car. When I went into the office the man who waited on me gave me the ticket and told me the price was $3100. I was shocked. I asked him how the price came from $2000 to $3100. He just showed me the prices they charged and I told him what was told to me when I called and before I bid on the car. I asked for a pen and paper so I could add everything up myself and the man seemed to instantly get upset. I added everything up and the total they had on the paper was wrong. It didn't come to $2000 but it wasn't $3100 either. My husband and I were upset because we had realized that we were just scammed.

The City Auto Auction scammed my husband and I out of $600 the down payment from $2000 and were were betrayed twice. They falsely advertise and have very bad customer service. We were very sore the next day because of the long wait and we both were very stressed out because of our huge financial loss.

Zandra of Riverdale IL (03/24/08)
I bid on a 2001 GrandAm Se for $2500.00. All the windows were working with $700.00 deposit. I picked the car up on 3/7/08 for a total purchase of $3575.00 and a window was broken. I went home to call around to get the window replaced before I had to go to work. Which cost $60.00 and once the window was fixed my car wouldn't start. I called triple A to come and tow me to a auto shop in BlueIsland (Interstate) but, I was told by them that they wouldn't be able to look at the car until Monday.

So after I heard form them I called the auction and spoke with a Erica who stated find out what's wrong with the car and they'll see what they can do. I called her back the next day to tell her that so far the shop said that it's electrical and she states that I have to get that fixed myself, not their responsibility for that. When I called her back on Tuesday to let her know that it was also some engine work needed, I was told someone would call me back and this has been going on since 3/11/08. I even spoke with a Melissa there. I have paid Interstate auto shop $1300.00 for my car and it still doesn't work. Now Interstate is telling me I have to pay a tow truck to get the car back to them after the owner told me that he also has a tow service which I have to pay for but, I am going to need another diagnostic test which I have already paid him for two of them. Now I out of $5000.00 dollars and I feel like no one cares if my children and I have to walk a mile and a half to the bus stop. Or if I have to still pay someone to bring me home from work at night.

I am out of $5000.00 dollars. I now feel as if the auto shop and the auction both got over on me because I still don't have a car to take my children to school or to get back and forth to work. The car is still sitting in front of my house.

Euandre of Oswego IL (03/06/08)
I was sold a 2000 Oldsmobile Silhouette. I was not able to inspect the vehicle to even find out the miles or anything. Come to find out about the vehicle: it is a total lemon. It cut off on me when they drove it out the auction yard. The driver window and passenger window do not come down; the car has major electrical problems and God knows whatever else. Something seriously needs to be done about this and the many others who have been deceived. I was told lies about this vehicle--that it was a very nice car, ran great, and with very  low mileage.

Please contact me asap so we can stop these people once and for all on deceiving people out of their money. They even threatened to take me to jail if I didn't leave their office. I had paid them my money, and they did not even give me my title to this vehicle. I was told that it would be mailed to me. I believe this was because I did not want to purchase their plates.

The vehicle doesn't run as of right now, and my family and I have suffered a major set back economically because we spent all of our money on this worthless vehicle.

Janario of Chicago IL (03/05/08)
I bidded the highest bid of $1,500.00 on a 1994 Cadillac Sedan Deville, gold in color. After being recognized as the purchaser of the 1994 Cadillac at the price of $1,500.00, I was required to leave a down payment of $600.00 in cash which was more than the 25% that was in writing on the bidding paddle that was outlined in the rules and regulations of the auction. After making the down payment, I recieved a pink form showing a balance of $900.00. In addition, I observed in writing on the pink form additional auction fee of $99.00 and a dollar scale named Premium Fee which was determined by how much you purchased the vehicle for. In my case, the Premium fee was another additional $375.00. I inquired about these two extra unnecessary fees. In reply, one of the workers told me to wait until the auction was over. Once the auction was over, I went into another building to pay the remainder of my balance of $900.00, but instead I was gived a balace of $1,865.00. $183.00 State taxes for the vehile. $293.00 for title, plate,& doc fee in which I thought it was too high. $15.00 for a postage fee which totaled $1,865.00 with the auction fee and the Premium Buyer fee. Either I had to pay this amount of $1,865.00 or give the auction the down payment of $600.00 due to a no refund policy.

I suffered an economic lost due to I did not have $2,465.00 to spend on the 1994 cadillac with the unknown repairs that I had to make to the vehilce. I I expected to pay $1,5000, state taxes, and a resonable amount for the license plate and title.I had to borrowed the additional money to pay for this vehicle. I did not want to let the auction to take my $600.00 downpayment of the $1,500 vehicle I purchased.

Juanita of Milwaukee WI (02/26/08)
)n 2-23-2008 my self and my sister and friends went to the car auction (cca). I bid on a 1994 ford for $775.00. I paid for the car $775.00+255 for other fees they charge at all times--plus $16.00 for me using my charge card +$200 door deposit. I paid a total of $1046. As I was driving home the car just did not drive good, and the check engine light came on. So when I made it home, I took the car to a shop and had them look at it. I was told something was wrong with the transmission. That Monday (2-25-2008) I took the car back to the car auction place, and they said themselves that it was the transmission.

So they tell me that they are going to give me a credit for the money I paid because they do not give cash back. You can use the credit for another auction sale. That's not right; they knew it was the transmission. It was not my fault, and I got the car back to them on time. It was a motor problem. It is now out of my control. they have they car back. Why can't I have my money back? I do not want to buy another car form them. I do not want to do business with them any more.

Karl of Chicago IL (02/25/08)
I am writing to complain about the sly tactics that City Auto Auction of Chicago, Inc. plays on hard working lower and middle class people trying to buy a somewhat pretty good car to get back and forth to the places of their lives. On February 23 2008, I went to the Auto Auction with my tax refund in IN CASH because that only what they accept--no credit cards no debit cards ONLY CASH! After getting there with my $2, 5050.00 IN CASH, I bid on a car for $2200. I knew that I had to pay for tax and plate fees, however they took a down payment of $600. I asked the person who takes the money how much more would I owe for taxes and plate fees. He said that he did not know--that I would have to wait until after the auction was over, and I would find out all of the fees at this time. It was 2:00 pm. He said the auction would be over at 4:00 pm.

When 4:00 pm came they herded us in like cattle. THEN WE FOUND OUT THE FEES, I was hit with bidders premium fee of $440.00, $99.00 auction fee, $274.00 city tax, $293.00 plates fee, $15.00 postage fee. Now do you think if they would post the fees where everyone would be able to see them, we would calculate our money better without the surprise? Now I have to give them an extra $1,121.00, and I don't have it. I have to get my deposit back, and they will take 25% off for a liquidated damages fee. Wow! What a rip off of the poor and working poor. 

They took my deposit and wont give it back.

Tracy of Calumet City IL (02/24/08)
I purchased a vehicle from the auction on 2/22/08. First I was charged a price that was higher then even the bluebook value of the car, after all the auction fees were added, which I called in advance to inquire about and the auction representative stated that she did not know this information. Then upon paying my balance for the car I asked if I could take a look at the vehicle again and was denied. So in an effort to not loose my down payment, I paid the remaining balance for the vehicle. When the vehicle was brought to me and drove home I noticed immediately that the transmission was shot due to the car shifting gears while driving and other times having problems shifting at all. Then on this same drive the rear view mirrors fell off and after inspecting I saw that some temporary glue was placed on it for a temporary hold. Then when I tried to make a left turn my son screamed because the back seat door of the car flew open while in motion, almost depositing my son on the street if it wasn't for his seat belt being fastened. This actually happened again to the drivers door that same day. After trying to close the door by repeatedly closing them I noticed that the interior portion of the doors had been rigged to stay on, which was not working anymore, basically showing me that the auction staff had been aware of the door situation and tried to masked that these doors were experiencing this problem. This car has numerous major issues as well, like the motor is leaking, transmission is very bad and the axel beneath the car is broken. At this point I've only had the car a day or two and it's basically not driveable at all. As you can probably tell most of these issues are not issues that can even be detected without being able to drive the car but are very apparent to anyone who gets a chance to drive them, like the auction staff. Also, this car had well over 200,000 miles on it, which is basically the life of the vehicle. So basically I paid $2,000 for a car shell!

I'm a single mother, who was just laid off from work and has basically lost the last $2,000 I had in an effort to try and get transportation that is needed to obtain new employment. Also, although there was no physical damage to my son when his door flew open while driving, he is now horrified of this happening again in any car!

Latasha of Bessemer AL (02/22/08)
I got a car from them about year ago and the car has been causing me so many problems such as the motor going out about 3 months after I got it. I am still paying them for the car every month and now that tranmission has a leak in it as well; they alos have been harrassing me about paying them back for th emoney that spent on the mototr when I told them that i wasn't able to afford paying them the car note and motor expense, but they just told me that I could pay them whatever adn so i was doing that but then they wan't more every month until i just stop paying for the motor in all because of the harrassing they are doing. They have also been adding late fees to my car note paymetns in which they have never done since I had the car.

THe physical damage si that I am paying for a car that is not worth paying for.

Gary of Downers Grove IL (01/29/08)
I went to city auto auction in harvey, il on 1-26-08 and found this car (2000 chryslern 300m that I bid on for 3300. So I put 800 deposit down on the car. After all their fees I was told that the total amount would be 4715 which is outragous. At that I was told to come back at 4:30pm to get the car, this was at about 2:00. I got their at 4:30pm and didn't get out till 7:15pm. I was mad that I had to pay so much more for a car that I didn't know that much about. I told them that I wasn't going to buy the car. I went home that night and went on www.carfax.com to check out the history on the car before I purchased it. Better being 800 out then 5715. The results in the car said that the car was ok with a possility of miles under 100,000 which they were. So I went back to buy the car on what carfax.com said. I got into the car and found out that the airbag was missing head light didn't work, break lights didn't work, and the wipers were almost gone. I went to purchase new wipers, got back to the car and the car didn't start just clicked like alternator or starter is bad, but finaly got car started. I got home and turned off car. When I woke up in the morning the car wouldn't start. I was hoping to get a nice car from a place that has decent cars.

I have a bad car that has problems. I had to put the car in the shop for with the price range of 500.00 and 550.00 dollars( don't know amount because its still in shop). I Think that the airbag was took out with the fear that someone sitting in front seat might not live if in car accident. I was starting a second job that I can't because I don't have my car to go back and forth to work. I have no trust in the car auction area at all.

Latonya of Kankakee IL (01/29/08)
I Bidded on a car for 1500 dollars. Once I bidded they proceded to ask for a down payment of 600, which is more than tht 25% they asked for. I was told I have to come back after 4p.m. to pick my car up. When I came back I had to wait another 3 hours for them to call my name. Once my name was called I went to back and after all the fees the car cost 2460 dollars which i do not have. I think they fooled us and something needs to be done. They are stating that i can't get my money back but they have more than 25% deposit they originally asked for. A lot of people walked out on Saturday.

i needed the car to find a job. I bidded on a car for 1500 because all i had was 2000. I thought their wooul be fee's but not 1000 dollars.

Kimberly of Kankakee IL (01/23/08)
On January 19, 2008 My husband and myself attended the auction event in search of a van to replace the older one we got from a private owner last year. After seeing many vans, we came across a 1996 Ford Windstar that we placed a bid for a 1000 dollars which was approved. After winning the bid my husband and I went to put some money down on said van and were informed that only one of us was allowed to go back and put the money down. At which time my husband put 600 dollars down and was told that we cuold get the van after the auction was over. When the auction was over, we were told that it would be a few minutes for them to call us back to pay the balance whitch was believed to be around 1500 dollars toal cost. after waiting for an hour more we were told to go to the other office and fill out the paper work to close the deal. Again they only allowed one of us to go back. My husband came back out and said that they wanted a additional 1200 dollars to the 600 dollars we had put down before. When I asked to talk to the person in charge, he told me that they were not going to give us the money back and that we still owned them 1200 more to get the van.

We not only lost 600 dollars but dont have the van we bid on and they refused to give us the down payment back saying that all sales are final which the sale was never made.

Jonathan of Chicago IL (01/19/08)
Basically I bid on a car for $1500 and was rushed to pay a down payment of 600 and then sign reciept...without giving time to read it.then rushed back out to to the floor and was told to wait until the auction was over to pay the rest of the balance.when call upon to pay remaining balance they tell me I have to pay and extra $865.I explained that I couldnt afford no extra than 200 more than the bid price.so basically they wanted 2365 when I and many more thought it was the bid price and 100 for lots fees.so i asked for my money back and told me that all sales are final and that if i dont pay I would lose $600.So many people were upset and as a result of that i lost my job and $600.Its a rush scam but legally binding because they make u think your signing a reciept.so the officers there roughly escorted me out in the freezing cold.and told me to either get the money or call someone monday but explaining to me that i still wouldnt get my money back and calling me dumb cause i didnt read i said we wasnt giving time to read.AT ALL!!!people were so very upset!its just not fair!!!!

i lost my job and money(600),was man handled,and had to walk home,but a friend saw me walking and pick me up...i was so embarassed

Charles of Chicago IL (12/19/07)
i bidded on a chrysler sebring my first bid for a 1000 dollar i won the bid they refuse to sell me the car i then made another bid on a 1992 mazda 929 for a 1000 dollars i won the bid they sold me the car i put up a 500 dollars to secure the deal but when i pay the remaining balance i ended up paying a out standing balance of 1189 i was devasted by this after paying the balance i receive the car in which it would not start so i immediately walk back to the office to talk to al the seller of this vehicle he wouldn't talk to me i had to wait a day later to talk to him after i pay him five minute ago after talking to he would not refund my money so i had to pick another junk car he would only allow me to after paying a additional 275 dollars onto the amount i already paid i refused to pay and suggested that he could keep the deposit of 500 but just give back the 1189 that i paid afterward he rejected my offer and force me to take a 1995 pontiac grand prix in which i paid 150 of the 275 in other two give mazda 929 back the pontiac has a suspension problem drive shaft problem and crack windsheild a off track driver window and i was told that if i did not pay the remaining balance of 125 the pontiac grand prix would be tow he state that i shouldn't buy cars this way

the 929 had dent on the fender lifted hood interior completely destroy seat torn dashboard crack

Adom of Valparaiso IN (04/16/07)
only had an hour to check out cars, couldnt start them, and when you bid on them you cant check them out even more. also has a buyers premium??? adds on another 3-700 to your cars price. along with that after the bidding is over they make you put down a 25% deposite and then sit in the nasty old warehouse like prisoners for an hour and a half before you even get your car. no seats at all, they dont even let you leave unless you go way off there property. i bought a honda delsol, its it pretty nice, i just wasent happy about the wait or buyers premium

Rudy of Lombard IL (02/28/07)
I bid on a vehicle and won the bid for 2000 and was told to give them the money which i declined to do so they asked me to leave a deposit of 500.00 which i did he then told me to sign a reciept for my 500.00 $ which i did with out thinking and was told i could pick up my vehicle on monday..upon looking at the paper which i had signed i realized that it was a contract saying that i had purchased the and agree to all the terms on the paper and fees,taxes,license,regitration,and there was a buyer premium fee which was based on the price of the car you buy that i was never told about until i went to pick up my car and i was told that the buyer premium was 400 dollars when i asked what this charge was for i was told that it was for taxes....anyway i did not purchase the vehicle becuase it went from 2000 to 2955.00 and they would not refund my money not even a portion of it and threatened to have me arrested if i went back and bothered them again

I was robbed of 500.00 dollars by these crooks

Steven of Lakeville IN (02/04/07)
Im from Lakeville, IN and Im about 2hrs away from Harvey, IL. I wouldnt go unless I get some Information about what I'm getting into. I called and they gave me information about the auction. How the bidding works and how much I'm going to be paying, they told me the asking price. When I get there its totally different. I bidded 1400 I had to pay 500 hundred deposit to hold the car for me. I asked to look at the car right after, and they told me no. Right away I knew that something was wrong. He told me that I couldnt look at the car untill after. When I first arrived they only give you one hour to look at almost 500 cars and on top of it the line is so long you dont have that long to look at the cars. when I arrived back I was informed that the auction was a scam. That Im going to be paying for more than the taxes. I bidded for 1400 paid 1919.00. The Only reason I didnt pay more because I lived in IN.. They sent me home w/ o a license plate, and they said it was ok. I know that you have to have a plated vehicle to drive on the streets.

I bought a 1997 mercury Cougar and the damages were: Driver window; Deflated air bags; no horn; no cruise control. also i believe that this car has a salvage title, I was not told about the car at all.

Syrita of Chicago IL (09/18/06)
went to auction was told to pay $510.00 $10.00 to hold bid on the car and another $500.00 as a security requierment to see vehicle upon inspecting the vehicle i found it to be very dirty inside with what appeared to be feses shmired on the seats the dash board was ripped out i told him i did not want the car and to give me back my money he told me no to get the fuck out of here i left and came back with my father he tried to give me $250.00 when i refused security came to me and identified him self as an harvey police officer and told me to leave or he would arrest me i made several calls to the owner who hangs up or tells me to take him to court that i should have taken the $250.00 when he offered it.

out $510.00 and i am a single mother who can't affored to be out that much money but needed car to get to work.

Bobby of Merrillville IN (08/11/06)
I purchased a car along with a warranty. I began to have transmission problems. I returned to City Auto Auction and was told to contact the number on the paperwork. I called for weeks on end,and when I was able to get through I never got a return call. I believe that I was shammed.

the transmission just went out, couldn't shift in gear

Michael of Gary IN (01/28/06)
i have purchased a 1994 pontiac transport for $1400 from this place i put $500 down and when i went to pick the van up i had to pay an additional $634 so the total was $2034.00 as i was driving home with the van it felt as if the transmission was slipping i live about 15 miles from the place well as i arrived home it wouldnt move i kept trying to get it to move because it was in the middle of my driveway finally i got in it in my parking spot and i parked it i popped the hood and check the trans fluid it was a really dark grayish color and now it dont move tadays date is 01-28-06 the van was purchased on 01-27-06 i called and talked to someone there and they told me to call back monday

bad transmisson van does not move

Armando of Milwaukee WI (03/31/05)
To begin with, when I asked about having all the fees and extra charges explained to me i was plain out told No. When i went to use the rest room there was no soap for washing my hands and when I requested some, I was ignored.Before I began to bid on a particular vehicle i was interested in I was denied the ability to inspect anything except the exterior. I was told that a final inspection would be allowed after the bid was accepted.

After I had bid on a vehicle I was interested in, I was denied a final mechanical inspection of the vehicle. The auction ended near ten o'clock in the evening, at which point I was told to wait in a room for a period of no more than forty-five minutes while my vehicle was prepared. I waited for one and a half hours. At this point I was furious and was finally attended only to find out that I could only inspect the vehicle after payment in full had been received. I was also told that if it did not meet with the terms of what I had bid on I would be issued a full refund. I received the vehicle after I had paid the surprise fees and charges that I had been denied explanation for earlier. The vehicle did not come with a key for the door locks, only a key for the ignition. At this point I had only one thought in mind which was to make it home(two hour drive away). I left immediatly, I wish i would have stayed and given them a piece of my mind and foot.

economically I will loose hundreds of dollars from buying this unwanted vehicle. Physicaly and I am incredibly angry and disgusted to know that buisnesses like this are allowed to remain in buisness to rob people day in and day out. I am extremely offended by the way they can laugh at how they treat you. That whole night i had nightmares about the place and now i have a headache i cant seem to cure.

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