Concord Toyota

Concord Toyota
Concord, CA

Max of Concord writes:

I took my truck for an oil change and tune up, but they persuaded me to get a 60,000 mile service. This service was supposed to consist of: changing the oil, a tune-up, changing the coolant, and transmission fluid. Mr. R suggested that my brakes needed repair, which would cost me over $300.00.

I picked up the car that afternoon and I realized that the gears of my manual transmission were not switching properly. When I inspected the motor at my home that afternoon, I realized that the cap for the winshield wiper fluid container was not affixed to the container.

The next day I took my truck into another Toyota dealer because I did not feel confident with the service that I received at Concord Toyota. At the other dealer they discovered the following problems:

The transmission fill plug was 3/4 of the way out and the fluid level was too high.

Concord Toyota allegedly set the idle speed at 900RPMs so it was adjusted to 750RPMs which is spec. (this made the gears work normally)

I paid $397.79 at Concord Toyota for service that I thought was unsatisfactory. I then had to take my truck in the next day and paid $73.40 for front brake pads only. (not the three hundred dollars suggested for brake pad replacement at Concord Toyota).

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