Complain about a product or service

eBay Motors

Kelly of Las Vegas NV (05/27/08)
There is another issue with Ebay that no one seems to be addressing. For example... when you list an auto, there is a listing fee of $40.00 billed as soon as the auction goes live. But additional billing for extras like bold print, supersize pictures, shading, etc are billed only when a bid on your item is made.

Say you have a car up for sale for $15,000.00. You have a minimum bid of $10,000.00 and a reserve of $15,000.00. Ebay encourages you to do this because they say it encourages buyers to get involved with bidding on your item. If no one bids then you will not get the additional fees applied. However nearly eveytime you will get a minimum bid and nothing more.

I am convinced that Ebay pays people to shill these auctions that look like they may not sell. Once the shill bid is made you are liable for the additional fees. There never was a legitiamte buyer, just Ebay's people making the bid so you will have to pay the extra fees. And Ebay does little to nothing to resolve other issues as well. I am currently still investigating this issue and compiling as much evidence as I can.

Goran of Ludvika OTHER (03/18/08)
American Classics Inc sold a Jaguar to me on eBay in June 2007. I paid them 16,000 USD in advance, which included prepaid shipping. They never delivered the car and American Classics Inc has not contacted me in any way to explain why, since they got my money. The whole deal seems to be a fraud. I have myself been in contact with American Classics Inc a lot of times since then, to have them refund my money. They don't refund. When I reported the company to Better Business Bureau of Houston they lied to BBB and said that they have sent me a cashier's check in January 2008. This is not true. BBB closed the case unresolved and American Classics Inc still illegally keeping my $16,000.

16,000 USD lost plus a lot of expenses.

Rick of East Palestine OH (02/04/08)
Hello, I too have been scammed on eBay Motors. I watched item: Honda CRX (160200037215) and asked the seller a question, through the auction listing. He did not respond. I continued to watch this auction, and watched the bids go out of sight, then it was pulled off eBay, prior to auction ending. A few hours later I received an answer from my original question from seller, asking if I was still interested in the car, at his listed asking price of $2499.00, that was to include shipping. I said yes and asked how I was to pay for it through eBay Motors now that it was off auction site, he said he would forward the information to eBay Motors. I then received several emails, with eBay Motors heading, telling me how to complete the transaction through eBay Motors. I was told to send a money gram to someone is San Jose-CA 95125 who was a representative of eBay Motors. And I was to fax a copy of the $2499.00 money gram.

I did so, and received several emails stating the transaction was complete, that the car was already at the DAS company to be shipped. But when I called the DAS co. and found that they had no record, and they informed me to contact seller, and eBay Motors Rep. to get the 7 digit#, or order#. As you can guess, no reply, and it then I knew I had been scammed. eBay has pretty much washed their hands of it saying I have no buyers protection through them, that they think it was a highjacked auction site. I reminded eBay that this fraudulent seller could not have contacted me, but for their auction site, and the question I asked their seller, on this site. I have filed a police report but have been told that it's hard to track these things and they don't have the manpower or funds to do so. I honestly thought I was dealing with a responsible seller through eBay Motors and feel that I have been punished twice, first by fraudulent seller, and second by eBay Motors, who won't stand behind what they list for sale on their auctions.

I have lost a big part of my ability to trust in people and I will feel the effects of this incident for a long time to come. It will make me question a lot of things. As for the money, I have lost a lot too, $2499.00, the $90.00 it cost to send the money gram ,and the interest on my credit card because I took a cash advance.

Roger/karen of Rutledge TN (01/27/08)
We noticed a 2004 Honda Goldwing trike with trailer 1800 gl on ebay motors on 6/20/07 and had confirmation to purchase it. We received a title registered to a person in Vestal, NY 13850. We sent the 8000.00 usd as he said, but he also needed an extra $2930.00 in a money transfer from Western Union which we did also. Our bank ornl fcu sent the $8000.00 wire transfer to WAMU account.

Then, in July, after numerous emails, I noticed the same picture of the trike we were buying and it had the same picture that were sent to us before our actual purchase back for sale on ebay motors for $6000.00 under a different sellers name. It was then a person by the name of jacksix. That is when I notifed ebay motors and truth be told, all the documents we received were all forged. And to get a hold of ebay you had to email and wait up to 24-48 hours or more. By the time ebay got in touch with me by email, it was too late, we had been had. 

Our police and our bank thinks it is a big joke that we had money stolen from us. So we contacted the DA office and she said to contact the FBI. I did and there is nothing they can do. With all the updated technology like bank cameras and survellience, why can he not be caught? Just look back at the camera tapes. The person that we sent the western union to was named Peter Hallen of Miami, FL. And per Grainger County sheriff dept, the trike is registed to Jim Porter of Woobbury, TN. We have the vin number also on the title and that is how they found that out. We have all the paper work from ebay to the sheriffs report .

I did contact the vestal police and was told by a lady there that we were not the only ones scammed. She said another women bought it for her husbsnd for their aniversay and was taken. We need this stopped. It was our first and last experience on ebay and buying over the net. We even contacted the person on the title and he said he knew nothing about it. Is there anything I can do? Ebay and Washington Mutual should not have let this happen, they need to have more knowledge on these type of people.

We lost $8000.00 plus $3069.99 for the western union plus fees to send it. I used a credit card to get the money for western union as it had to be cash, so a cash advance there. We borrowed the money from the bank for the trike and when they heard it was a scam we were then charged a non secured loan in the amount of 12.99% interest and to top that off, my wife is the only one working at this time as I have not been able to work due to health issues. I am about to lose my mind due to all the emotional stress.

Roger of Englewood OH (09/19/07)
I was scammed out of $21,500 when I purchased a vehicle via ebay motors. Ebay has done nothing tohelp or assist this matter and all they tell you is that you have to wait 10-30 days after which does no good. I have little or no response since the incident on August 30. I have advised that after a confirmed bid, they should send a notice making certain this is a bonifide sale, but no response. They appear to take no responsibility or remorse.

Benjamin of Crestview FL (04/20/07)
I attempted to buy a motorcycle over eBay. I recieved emails from eBay showing that I had entered into contract with the buyer and the procedures for sending the money. The emails were identical to eBay's so I thought they were in fact from eBay. So I sent my money and got screwed over, never recieved the motorcycle. I tried to file claim according to eBay's own protection plan policy and have been denied and ignored. I filed a report with local sheriff's office and the FBI. I have spoken to a lawyer who can not afford to put forth the money originally to supprt my case, and neither can I.

Kristen of Sulphur OK (04/16/07)
Listed a truck for sale on Ebay Motors. Less than 24 hours later I pulled the listing due to problems I discovered, and I wanted to fix them before I sold it. Well I fixed the problems and re-listed it later that week, that same day someone here in my hometown bought it so I canceled the listing and stated the reason as Item no longer for sale

Despite it being listed both times for less than 24 hours, Ebay keeps trying to charge my Credit Card $164 for listing/selling fees! It didn't sell and was only listed for a few hours!! How can you charge selling and listing fees if neither one really applies?! I assumed since I pulled the listing myself, it was only on the site for a day, and it didn't even sell....that they wouldn't charge me the selling fees! but you know what they say when you assume...

Glenn of Riceville TN (04/05/07)
i was trying to sell a vehicle on ebay motors.there was 5 bidders and none met reserve. my auction was ended 2days early. i then started recieving emails from the bidders claiming they won. they sent me emails stating they got second chance offers to buy the vehicle for the price they bid on it. i then started recieving emails my item relisted again 5 more times under a different number. i had to go in and remove all of them. i even had to refund money to one.

John of Sherman Oaks CA writes: (6/4/02):
I bid on and won a vehicle which I planned to purchase through eBay Motors. I sent payment for and received the vehicle. However, when I went to register the vehicle, I found that that the seller did not have the right to sell this vehicle at the auction price (he was selling the vehicles on consignment for a dealer, with specific instructions and a definite reserve price), and therefore the auction seller did not have the title to pass over to me.

I have tried to contact the seller myself and notified eBay, but they say they are doing their best to assist me (which is virtually nothing). Can eBay be held liable for anything? Although they may not have known that the vehicle was being illegally sold, they still profit from the sale. And even though the car should not have been sold at the final price (according to the actual owners who wanted to sell the vehicle), eBay is still glad to sell the car using their auctions because they profit (via a percentage of the sale price) from the sale itself, regardless of whether or not the vehicle (or any items listed) are being sold illegally.

eBay's terms and conditions absolve them of responsbility. However, since John lives in California, where eBay is based, he might as well sue them and the seller in Small Claims Court. He might get something for his trouble.

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