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Ford Expedition/Lincoln Navigator Fires |
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Mack of Alto MI (2/24/05):
My 2000 Expedition caught on fire in my garage in the middle of the night on Jan 15th 2004. The fire started 7 hours after being parked. Smoke detectors woke my husband and me up ... we were able to get our 2 little girls and our dog out safely. My 3-year-old never even woke up until we were outside wondering if our home was going to burst into flames. The firemen saved the house but we had to move out for 4 months for repairs. Ford treated us horribly during our ordeal. Damage Resulting: Car burned, inside garage and attic burned, entire home and all of our belongings smoke-damaged. Hours and hours away from work and months haggling for repairs while living in a small apartment without any of our things. Turner of Baton Rouge (2/24/05):
Marlene of Humble TX (2/16/05):
Miguel of Richmond TX (2/16/05):
Dimiti of Baltimore MD (2/15/05):
I heard about the recalls for the 2000 models and considered myself lucky that it wasn't mine. Boy was I wrong. I would hate for someone to leave a pet in the SUV while they run into the post office or something. Ron of San Antonio TX (1/14/05):
We've been inconvenienced by only having one car, spent $1,075.00 for towing and insurance deductible. Future resale value of the vehicle will be diminished, and lost time from work dealing with insurance, dealers, NHTSA etc. Lisa of Mokena IL (1/28/05):
About 15 minutes later, I was in my backyard when my daughter came to tell me that the truck's hood was smoking. Within 10 minutes, the entire front of my truck was up in flames. The flames were so high they burned the entire front of the tree the truck was parked beneath, and melted the concrete on the street. I can only imagine what would have happened if I had left the truck in my garage. I am a piano teacher and was going inside shortly to start teaching, and would have been downstairs with my students when the fire started. Thank God for the Fire Department. The insurance compnay declared the truck a total loss, of course. I immediately contacted Ford as well, and was assured by someone in the "Consumer Assistance" department that no such case of any fires in Expeditions had ever been reported, but they would look into it, and someone would call me as soon as possible. A few weeks later, I received a "Dear John" letter from Ford, stating they apologized but could do nothing to help our situation, and my insurance company was responsible for any financial hardship that may have incurred, not Ford. I still can't believe this happened, and they would take no action when there are so many cases that have been reported. Does someone have to die for it to be addressed in a better manner than a recall of only certain vehicles? My truck was a 1998, and they only recalled 2000-2001 trucks, to my knowledge. What about the other model years? My truck, which I had taken very good care of, was totalled, leaving us in the unwanted position of having to purchase a new vehicle. The insurance company only gave us blue book value of our truck, which covered the amount we still owed on the Expedition. This left us with having to make the full down payment on a vehicle we hadn't planned to buy in the first place. Cynthia of Houston (1/13/05):
This is the worst experience that I have ever had. The smell is just HORRIBLE! The arson investigator said that it started in the engine -- it was an electrical malfunction. When my mom parked she had also parked right behind our '94 Grand Marquis. The entire back of that car also was burnt. Now we are out 2 cars! Brian of West Columbia SC (1/6/05):
THe fire was caused by a short in the cruise de-activation switch according to the Bob Bennett Ford dealership in Columbia, SC. A hole burned in the master cylinder as a result of the short (the cruise deactivation switch is located on the master cylinder). The damage was over $2K and is not complete yet. Ford claimed they would not help me with this since the had never seen this problem before. I saw an article on the news the very next day stating that Ford Expeditions and F150s are being investigated for this very reason. This has been a major pain and the value of the car is now probably close to zero since it has previously caught fire. Sounds like a class action law suit is in order. I cannot belive how Ford is behaving in dealing with the many similar complaints. I will help in any way concerning a legal remedy against Ford. I also have a Ford F150 which I fully expect to go up in flames any minute. My wife will no longer park her Expedition in the garage. THis is a major problem which Ford needs to deal with. THanks for what you guys do in helping resolve these issues. Kathy of Buford GA (1/5/05):
By the time the firefighters put it out, it was totally burnt inside - the front tires popped, the windows blew out, there was nothing left of the steering wheel or the dash. It also took part of the siding on my house and the garage and driveway are still being worked on. At least I wasn't hurt. If you own one of these cars...BEWARE! Do not park anywhere near your house or in the garage. If I had parked in the garage, I would probably be dead (I was working in the room above the garage). Do not carry things you treasure in these vehicles because insurance can not replace these irreplaceable items. The garage, driveway, siding, side window on house and car are being completely replaced. I had $3500 to $4000 worth of belongings in the car. They had to smoke clean my house and all my clothes and shoes 5 days before Christmas (including gifts that I was suppose to give at X-mas). I was not allowed in my home right before Christmas. Lisa of Lake Charles LA (12/12/04):
Our 1997 Expedition went up in flames in a mall parking lot near our house last night. My daughters and I were Christmas shopping for their mother. We had driven the vehicle about forty miles earlier in the day with a couple of stops. After stopping home to eat, we drove to a mall roughly ten minutes from our house. Truck was running fine, no problems or strange odors. We stopped and shopped for about a half an hour and then drove the truck about a quarter mile to a different set of stores. Approximately 5 minutes after entering the store, the cashier said, "Look, there's a fire in the parking lot." After initially ignoring her comment, I went to the front of the store to observe flames shooting about 15 feet out of the hood of our vehicle. Police were on scene and had discharged two dry chemical fire extinguishers to no effect. It continued to burn until the local volunteer fire department arrived and doused the flames with a ton of water. The hood was completely melted along with the entire engine compartment and dashboard. Linda of Yorba Linda CA (11/29/04):
Shannon of Millbrook AL (11/17/04):
Timothy of Hixson TN (12/17/04):
Henry of Williamson GA (11/28/04):
In 1995, our home was destoyed by fire and barely escaped with our lives at 4am. Our pomeramian saved us by scratching my arm and barking! She LOST her life by saving ours. They blamed our 1994 LSC for the fire. We also had a 1994 F-150 Eddie Bauer pickup destroyed. Both were sitting side by side in enclosed garage. Our wonderful fire dept. told investigators they knew it started from the car but they were too busy to go to court. Our home insurance was adequate and did not pursue. The Navigator was just an inconvenience and a big mess in yard. The 1995 fire changed our lives completely! Destroyed 9000 sq. ft. house, a 40ft. swimming pool ... antiques in basement along with $30,000 building supplies not insured. Husband had just returned home the day before from 11-day stay in hospital for reconstuctive back surgery and rehurt his back trying to save our "Trixie." Nothing was saved -- jewelry, clothes, etc.. We did not rebuild. We sold and moved to another county. And what do we drive now? Twp Ford products! No enclosed garages! If we had a garage, the Navigator would have gotten this house, too. After 9 yrs. I finally got this off my chest. Ford should have been sued! Harrison of Houston (11/29/04):
Total loss of my truck, the insurance did pay my retail for it but after I paid ford off; not much left to get something else. Barbara of Birmingham AL (10/30/04):
The Expedition was parked directly by my home. If my neighbor had not seen my car on fire, there is a chance it could have caught my home on fire, or it could have caught on fire with me in the car or worse. Holly of Jackson MO (8/10/04):
I was unable to escape from the driver's side door, because the flames outside had already reached my door. I had to climb out of the passenger side door in order to reach safety. The vehicle was a total loss in minutes; by the time the fire department got there my vehicle was gone. I called the Ford Consumer Service center and they say they are experiencing temporary difficulties and are unable to help me. It just seems funny they listen to everything I have to say and then state they are unable to help me due to technical difficulties. The only technical difficulty is Ford not wanting to recognize they have a huge problem. Debra of Miami FL (7/18/04):
Ford Motor Co. takes absolutely no responsibility for any of the defects or problems. None of the defects or problems are covered under the warranty which you paid top dollar for. I do, however, consider myself to be one of the lucky ones. I am still alive after owning a Ford product. Others have not been so lucky. Expeditions, F-150s, Focus, and Crown Victorias are all known to have major fire hazards, and many people have lost their lives or their vehicles and property as a result of these fires. Andy of Cypress TX (6/2/04):
We were extremely fortunate just to lose the truck. If it were not for fellow campers who doused the fire with fire extinguishers and water who knows what would have happened. The person at Allstate who dealing with our claim, mentioned that there have been “several” instances of Ford trucks bursting into flames after being parked. John of Katy TX (12/30/03):
We sprayed the vehicle with garden hoses until the fire department arrived. After inspecting the damage, the firemen indicated that the fire started on top of the engine and was probably due to electrical failure. The vehicle was a total loss. The Ford dealership from whom we bought our last two cars merely offered to tow the Expedition for free. Patti of Remlap AL (5/25/02):
The fire investigator for the insurance company states that it is an electrical problem. I would like to know if there are any other complaints registered to Ford Expeditions, Ford will not acknowledge any problems. I have investigated and there are fires associated with the F-150 trucks (the Expedition and the F-150 are built on the same platform). I lost several thousand dollars worth of personal items that was in the vehicle and isnusrance did not cover this. I have wondered what would have happened if this had happened in a crowded Wal-Mart parking lot, or if my children had been with me. Was this a slow fire or one that erupted quickly? Would I have been able to get out safely? Barbara of Tucson (3/31/04):
We then began checking the house for a source of the smell. My grandson looked out the window and told his Papa Jim that the Expedition was smoking. I rushed my daughter and her kids along with our dogs out to the backyard of the house while my husband was on the phone with the Fire Department stating that his vehicle was on fire. Fortunately the Fire Department arrived within 3-5 minutes which contained the fire to only a small portion of the house… namely the master bedroom window (where the headboard of our bed is located) blinds, and some wood paneling and eaves of the house. The Expedition was totaled. The insurance towing company that picked up the pieces of the Expedition stated that he had picked up another Expedition the day before for the same reason! Report Your Experience
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