Ford Cars and Trucks Reviews

I will never purchase another Ford vehicle ever again! They did a software update that made my truck inoperable. After keeping my truck for 4+ months they cannot figure out how to fix it and just decided to blame me as I changed the rear gear ratio from 3.31 to 3.73 gears. How could this possibly make the throttle pedal inoperable when put into gear if the truck can't move! Rather than take responsibility they look for any excuse to deny coverage knowing they have far deeper pockets than you and I to fight them. Their software bug caused the problem and they turned their backs to a loyal customer of over 30 years and 4 current Fords at home. Never again will I ever consider a Ford vehicle and I suggest anybody reading this looks to other brands instead

Ford Motors is so Heartless. You sell these cars to people that you know ain’t worth a damn and when they break down you don’t want to fix them! I have been through it with this 2021 Ford EcoSport Titanium. I need answers from Ford Motor Company because this is NOT okay. Last year, my 2021 Ford EcoSport had a recall and the engine was replaced. Now here we are, April 18, 2026, and the head gasket has blown — and They denied fixing it. Straight up No because the car is over a hundred thousand miles and I’m being told I have to pay $5,000 to fix it. How does an engine that was JUST replaced fail like this! This is on y'all because I’m sure all put in a refurbished one! That is not my fault. I am on disability and me and my girls have medical conditions that require frequent appointments all year long. This vehicle is not a luxury for me — it is a necessity for our health and survival.

My father has been buying and driving a Ford since 1970! His front yard currently has five Ford vehicles in it. But our family may very well be done with Ford. He has a 2016 edge that has the coolant intrusion defect that Ford sent out a service bulletin acknowledging. He is now being told that it will cost him $6,000.00 to replace an engine due to the coolant intrusion.

If I could give Ford no stars I would, you get a recall on your truck and you call ford, and you called the dealership that you got it from and you call the bank and you call whoever else and you just get a runaround so in other words, ford does not care about the people driving their truck, or if they get in an accident due to the recall issue, I thought when I got the truck that we finally got a decent truck until we started having issues due to the recall and the issues started coming on fast, I hope to never buy a Ford, Ever again, and I hope no one else ever wants to buy a Ford either 'cause nobody deserves this runaround, Recommend to your friends and family. Absolutely not.

After 30 years - Ford is trying to garnish my wages for a vehicle. Wtf! The most predatory and racist shit I've seen, gone through, and or heard of. I wonder how many ** people Ford has gone after 30 years.

My 2018 F150 with 52,000 pampered non-towing miles needs a rebuilt transmission at a cost of $9500.00! The issue is a transmission design flaw that Ford admits. Ford offered me nothing to cover this, so it is all mine to pay. Lesson learned: Don't buy a Ford vehicle.

Bottom line up front: Expect the bare minimum required by contract or law with sub par customer service. Poor experience with DARCARS in Lanham, Maryland and with national Ford Customer Service. Background: I brought my Ford in for transmissions problems covered by extended warranty. The service department did not correctly diagnose all the issues on the first or even second try. On the third try they finally fixed the transmission. I was not provided a loner and only received the bare minimum required rental assistance of 10 days, even though they had my car for 6 weeks (Ford logistics couldn’t move parts quickly), through Thanksgiving, Christmas and New Years.

I am, wait, no.. WAS a 5 deep Ford truck loyal customer and I found out my 2018 has a costly repair for a CAM Phaser rattle and I called in a claim, but Ford won't help pay for any of it. Boo on you. I will shop for another make of truck and make sure they have good reviews (unlike FORD).

I have a 2015 Ford Fusion and after less than a year coolant leaked onto the engine and required a whole new engine. Ford took my car Feb 12 it is now March 30th, and they have continuously told us dates that they were going to have it done. Today was another one of those days and after asking about the car once again the woman told us that it's "not a job you want to rush" Which I understand, however this makes no sense when they have told us 4 different dates and it's been over a month and a half, so clearly there's been no rushing and no urgency.

Beating your pinky toe with a tack hammer would be less painful than trying to find a Ford Dealership that will do warranty work. I have a 2024 Expedition Max that appears to be missing a front grill clip. I've now called 4 Ford Dealers within 30 miles of me, but am yet to find one who can/will do warranty work. What's going on with Ford???? This just shouldn't be that hard.