David of Livonia NY (12/27/07) My daughter was backing out of our driveway in her 2002 Ford Taurus when she heard a loud pop and the front end of the car dropped to the ground. It turns out that the front passenger side spring had broken and punctured the tire. Several days later, after putting the spare tire on, I was attempting to pull the car into the garage to replace the spring and strut. Seconds after putting the car in gear I heard a loud pop and the drivers side tire went flat ... due to a broken spring, of course. So, both front springs broke on this car at virtually the same time. What if my daughter had been driving on the highway when this happened? She drives 25 miles each way to college and back 5 days a week. This car is less than 6 years old and has never been abused. I contacted the Ford dealership and they told me that the 2002 models are not included in the front spring recall, although the person I spoke to agreed that they should be. He suggested I contact Ford Consumer Relations. I have purchased 5 Fords in the last 8 years but will never buy another if they do not step up and cover this ... for the sake of safety! I see that many others have had the same experience and I am now concerned about the rear springs.
Angela of Westfield, IN December 26, 2007
Angela of Westfield IN (12/26/07) While sitting in traffic in my 2002 Taurus the front driverside coil spring broke gauging my tire. I've had the car towed to the dealership and am waiting to see what they will have to say. Apparently this is a common problem and FORD will not recall the '02 models.
Jeff of Belvidere, NJ December 23, 2007
Jeff of Belvidere NJ (12/23/07) Ford Taurus, 2002, 108,000 miles. On 12/10/07, my front left spring broke while pulling out of my driveway. The force of the spring also snapped my sway bar link. I replaced both the front springs and struts with Monroe Quick Struts at a cost of 450. I did the labor myself. Both sway bar links also cost me 70 to replace. A week and a half later, driving home from work, going about 20mph around a curve, I heard a popping noise from my right rear spring, upon inspection when I arrived home, determined that the spring was broken. Thinking that my car has been sitting low for awhile now, I decided to check the left rear spring. Sure enough, that was busted also, and appears to have been busted for some time, as I was able to pull a piece of the spring out by hand, as a dentist would pull a rotten tooth out. The part I was able to pull out by hand was very rusted, telling me it had been in this condition for a long time, probably over a year.
Darren of Ann Arbor, MI December 21, 2007
Darren of Ann Arbor MI (12/21/07) I have a 2001 Ford Taurus SES with only 77,000 miles. The left rear spring broke while driving around town. The tip of the spring stuck into the tire and drilled a circular groove into the inner sidewall causing a flat. I was quoted 450 to get both rear springs replaced and a new tire. I just paid it off this summer and was hoping to drive it beyond 100,000 until the wheels fall off. I have taken excellent care of this vehicle so far and in my opinion, the wheels have fallen off.
Tony of Benton, AR December 20, 2007
Tony of Benton AR (12/20/07) I, like others, have had a very serious problem with all of the suspension on my 2002 taurus. I luckily bought extended warranty, which would have cost me almost two grand had i not bought the warranty. ford wouldnt even talk to me about the problem, said my ford warranty was expired. never another ford product will be bought be me!
Terms of Use Your use of this site constitutes acceptance of the Terms of Use
Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.
Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.
For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.
Print This 
Email This
