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DexCool in GM Engines




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Consumer Complaints

Patricia of camden, DE June 11, 2009

I have dexcool coolant in both of my cars. I had to replace the intake gasket which has costs me 800.00. I would like to know what I can do about this. I also have a 2003 buick rendevouz which I will have the dexcool flushed out and replaced with the green stuff.

JImmie of Twinsburg , OH June 29, 2009

My 2004 Buick is leaking anti freeze from the intake manifold. I had the same problem with my 2000 Lesabre and it was corrected at no charge by this same dealer, because they said the problem was caused by Dexcool anti freeze.

cindy of westfield, MA June 9, 2009

I just purchased a used 2003 chey ventura 2 months ago (april 08) I have been having constant problems with my head gasket seal, radiator,water pump. i have had all replaced and my radiator flushed twice due to alot of sludge. i use dexcool. now i hear they're are alot of issues with dexcool.In the last 2 weeks i had to put in 3 gal. of dexcool (not cheap).

This week its replacing the water pump it was leaking antifreezed all over my engine and hoses.I understand they're was a law suit on this last year. Will i continue having these issues and is there anywhere i can get reinbursement for this problem? I have a private mechanic and so far i have put 600. into this problem

Patricia of North Augusta, SC June 24, 2009

I have a 1999 Oldsmobile Alero GLS with 70,000 miles on it. I have had to replace the water pump, and all the Dex cool in the raditor. My car is still under warrenty with General Motors I am concerned about other mechanical things happening to my car. With this Dex Cool in it. I was now told that I need a tune-up because the car is running ruff. I would like to have GM contact me concerning this matter and the cost and warrenty of my car.

Veron of Elmwood Park, IL June 24, 2009

There was a class action suit filed agaist Dex-Cool and the class won the litigation. I was told by the Dex Cool Litigation Settlement Program to submit my repair expendiutres and proof of vehicle ownership and that Dex-Cool would reimburse me for my for my repair work. I followed the instructions completely and mailed in all proper doucumentation by registered mail (ie. proof of ownership, proof of car insurance, vehilce lience plate information) but all to no avail. The cost to repair my vehikle becuse of the Dex-Cool coolant was 818.63. I would like to get reimbursed for this amount since I was in the class action suit and provided all the necessary document for reimbursement.

Cindy of Westfield, MA June 9, 2009

I just purchased a used 2003 chevy ventura 2 months ago (april 09). I have been having constant problems with my head gasket seal, radiator, water pump. i have had all replaced and my radiator flushed twice due to alot of sludge. i use dexcool. now i hear they're are alot of issues with dexcool.

In the last 2 weeks i had to put in 3 gal. of dexcool (not cheap). This week its replacing the water pump it was leaking antifreeze all over my engine and hoses. I understand they're was a law suit on this last year. Will i continue having these issues and is there anywhere i can get reinbursement for this problem? This issue has cost me about 600 so far

Isaiah of Gary, IN June 9, 2009

BANKRUPTCY AND OUTSTANDING CLAIMS: "On June 1, 2009, General Motors filed a Chapter 11 Voluntary Petition in the United States Bankruptcy Court for the Southern District of New York. If you filed a timely claim in the Dex-Cool litigation and/or you were contacted by the claims administrator to correct, cure or clarify any portion of your claim form or backup documentation, your claim may be affected by the Chapter 11 filing. Please monitor the General Motors Corporation Court Documents and Claims Register website for additional information and court filings as the bankruptcy proceeds." I Have submitted a claim form, and sent additional info ,and have yet to receive any respond to my questions. Now l find out [their] phoneline is tied in with Trilegiant claims, a company that has commited fraud. I need someone to contact me concerning my claim .

michelle of fremont, CA June 1, 2009

I brought a 2001 pontiac grand prix gt it has a 3.8motor. The low coolant light first came on and of course i add the dex-cool coolant. i had to use this coolant to keep the warranty for the car. then my check engine light came on i took the car in and the mechanic fix a sensor. but not long after that the low coolant and check engine light started coming on again. i took to another mechanic this time they basically did a tune up.

i was still adding coolant. then i had the hoses replace maybe it was a leaking they reset the dumb lights. my car started to lose power. i had another car so i hadn't been driving my much just because this coolant problem wasn't being resolved,

i was taking the car into Pontiac because the guy said he thought it was a recall. as i was going down there on Monday no one answered the phone. when i arrive at the dealership they were gone they had moved over night, they had closed up over night. I spent a lot of money on this car and i would like some compensation. my motor is totally gone. the Dex-cool coolant had leaked into my engine and my number 2 cylinder is gone. now i have nothing. i feel gm knows there was a problem and is not taking own responsibility.

i am a single mother with three children i have to get a ride from friends or take the bus to the store for groceries we have to walk to school. i work part time and i had put a lot of money into that car. we are stuck in a bad position from this horrible ordeal with this Pontiac i paid 19,000 for this car in 2002 i am financially in dept from the stupid repairs and parts i have put in the car.

Helen of Mountain Top, PA June 10, 2009

We purchased a 2003 Pontiac Bonneville from the original owner last year. Monday, my husband was driving home when the car temperature gauge showed that it was overheating and steam started to come out from under the hood. We had the car towed to a repair shop and discovered that Dex-Cool had completely clogged the radiator.

Christopher of Peoria, AZ June 1, 2009

I made a huge mistake when I bought my 2000 Oldsmobile Intrigue. My Oldsmobile seems as though it was built to break down. I have had nothing but problems with it since day one. Even well before it's generous 36000 mile factory warranty. The A/C system had to be repaired 3 times at the dealership as well as brake problems, steering problems, general front end problems with suspension, motor mounts, power windows, cruise control, front hubs, front cv axles and because I have been using GM Dexcool coolant in my car per GM specifications I am having cooling issues with my car and a smoking problem when I start it up.

There are so many things wrong with my GM car that I can't afford to keep up with it. I also felt ashamed for choosing to buy a GM automobile. I realize that I am only one small person to a large business like GM, but if many other people have an experience like mine, I can certainly see why GM is going under. They apparently don't care about building good cars that will last for good people.

It was super difficult when I had to try to make a 355.00 per month car payment and try to find money to make repairs all the time on top of that. I have paid the car off thanx to my Mother lending me a hand but now I am stuck with this lemon of a car with many defects that I am still trying to fix as I can afford.

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