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DexCool in GM Engines




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Consumer Complaints

Cindy of Foothill Ranch, CA October 2, 2009

Approximately 3-4 weeks ago, my temperature gage indicated my engine was running hot. In a matter of one afternoon, I noticed it was almost in the red. When we opened up the radiator and the reserve, they were both bone dry and the new radiator that was just put 2 years ago was all rusty. We put coolant in the radiator and reserve and it seemed to be fine until it started to run hot again. We couldn't find any leaks on the ground or anywhere else. We filled it up partially.. enough for me to drive it to a repair shop. It was there I was told that Dexcool was the cause. Dexcool was deteriorating the gaskets and causing a leak.

Chris of Dixon, CA October 1, 2009

Always used dexcool antifreeze in my duramax motor just like my manual says to and I started getting a rust coating on my reservor and cap and I noticed that I was needing to start adding coolant. Well now after the rust I have a blown head gasket and it's leaking between the side of the engine block and the aluminum heads

Judy of Gainesville, FL September 22, 2009

I have had chronic issues with the cooling system including replacing the following prematurely (in the first 50,000 mile): water pump, radiator (twice), all radiator hoses, thermostats (three times). My mechanic has indicated that this is because the car (1997 GMC Jimmy) was filled with Dexcool which has shown to deteriorate and destroy engines. The label next to the radiator says to "only use Dexcool". Needless to say after 5 years of constant repairs, there is no dexcool in the newest radiator.

Richard of Yorktown Heights, NY September 22, 2009

Service mgr. at Arroway Chev dealership inform GM representative that oil sludge was the cause for my saab engine seizing and warranty was denied. All maintenance records were provided to dealership and saab cars USA Inc. My saab was towed out of the dealership after 58 days to another repair shop who determined it was a bad turbo and the intercooler were both loaded with oil. Saab cars USA Inc announced a sludge problem in 9-3 and 9-5 models and special policy warranty damaged by excessive oil sludge.

The Arroway dealership was the cause for my manufacturer warranty being denied. My cost 4,900 to replace engine and my small claims court case against Arroway dealership, Court ruled dealership acting as a agent for the manufacturer (GM Saab) and dealership is not liable for the acts or failures was denied. Arroway had no or any interest in customer loyalty for WTC first responders family.

Cindy of Tucson, AZ September 15, 2009

I just needed to replace the manifold in my 2002 Alero Olds. It has been leaking and smelling for some time and idling roughly. I took it in getting the radiator flushed as well as checking the thermostat. They could find nothing wrong. Last week it overheated and I had it towed in. I needed a new manifold. I googled this and it seems there was a class action suit settled regarding this in 2008.

I googled this and found out there was a class action suit regarding DexCoolant eating away the part. It cost me 1500 to have this repaired. I would like some reimbursement.

mary of brandon, FL September 13, 2009

i had an oil change special 5w30 kendall syn. blen and fluid exchange -cooling system serv. done on my car. 2000 olds alero gx sedan on 9-03-09, my car drove real smooth until the fluid exchange, before i left tuffys auto service center i, i was told if my car started to jerk or jump, i would need to bring my car back to tuffys because i probably needed spark plugs.

i called tuffys and told them that my car was running real rough since the oil and fluid exchange. the rep i spoke to said his name was bryan and i needed to bring my car back to their shop. well i took my car back to tuffys auto service center and after they looked at my car, i was told that i needed motor mounts, the price was 900.00. i am sorry i ever went to them, i hope you can solve this problem.

i have read complaints on enternet about dexcool, orange, i told the sales person i did not want the orange coolant, i ask for the green coolant, salesperson then had me to look under the hood of my car and said my car ask for dexcool. my car runs real rough and i am afraid the engine is going to blow up.

Raymond of Greendale, IN September 4, 2009

I joined a class action suit against GM for damages to my vehicle (app 3000.00) and all requirements were met in the time factor required. I have enquired of my refund and received an email stating my check would be mailed late as result of the number of claims. That was to be in May of this year, 2009. I have yet to hear from them by any means.

As result of the Dexcool anti-freeze problem, anti-freeze got into the oil and seized the engine camshaft, race bearings, etc., and I had to replace the engine. Now I am wondering if people need a class action suit against the legal firm handling this litigation.

dawn of buffalo, NY September 3, 2009

after using dexcool antifreeze in my 1999 buick century with 95,000 miles, we have had to replace manifold gasket, hoses, thermostat , and still our car is overheating we live on a very fixed income and we can not afford and more problems with this but we are insured we are not finished with the problem. So far we have spent at least 700.00.I 'd like to know what can be done with this problem if anything because it is a growing problem.

Mary of Los Angeles, CA September 3, 2009

Sent numerous complaints about the Coolant leak, having to have the car repaired twice, the second time costing me 1700.00, and was told too bad by General Motors.

Russell of Chantilly, VA September 1, 2009

My seals and gaskets are leaking around my car s engine. plus, I have gunk buildup in my radiator. I have to flush it at Jiffy Lube every month for since March 2009

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