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DexCool in GM Engines




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Dex-Cool
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Consumer Complaints

Charlotte of Kansas City, MO July 15, 2009

I purchased my 1996 Buick Lesabre Limited over 2 years ago and recently it began to run low on coolant often and I was told the engine was gone. I purchased Dexa- Cool as requested in my owners manual. I never used any other type of coolant.

Sharon of Golden Valley, MN July 11, 2009

DexCool was put in the car on July 10th, 2009 w/o checking to see what we had been using. DexCool should not be mixed with other anti-freezes. The cost is approx 10.00 a gallon, we were charged 27.25 for 1.5 gallons.

CORNELIUS of CINCINNATI , OH July 8, 2009

I am a retired grandmother living on a retirement pension and I had to replace gaskets and overhaul the engine of my 2003 Oldsmobile Silhouette Van. I was told that this new anti-freeze caused numerous problems and I think it is not fair that I should or any consumer should have to suffer the financial loss because of defective products.

Danny of South Gate, CA July 4, 2009

I would like to be included in the class action law suit against GM/dex-cool that was to protect my car for up to 150,000 miles, but I have invested money into my car by adding a new water pump and I recently have a antifreze leak that I can figure out and I just cant afford to fix. I have invested about 150.00 dollars and counting trying to figure out why my antifreze warning light keeps comming on, I have replaced the water pump, and have refiled the antifreze tank about 10 times in the past year and those products are not cheap. If you can help me and send me a response I would appreciate it. Thank you

Danny of South Gate, CA July 4, 2009

I would like to included in the class action law suit against GM/dex-cool that was to protect my car for up to 150,000 miles, but I have invested money into my car by adding a new water pump and I recently have a antifreze leak that I can figure out and I just cant afford to fix. I have invested about 150.00 dollars and counting trying to figure out why my antifreze warning light keeps comming on, I have replaced the water pump, and have refiled the antifreze tank about 10 times in the past year and those products are not cheap. If you can help me and send me a response I would appreciate it.

Trenders of Mcleansville, NC July 1, 2009

What happens if you missed out in the class action suit? My car broke down in Feb. 2009 and hasn't moved since then. I can't afford to have it fixed (single mom, but that's my issue) and still owe money to CNAC/JD Byrider. I've been quoted 1500.00 and 2,000.00 for a new motor replacement. That's no where near the reimbursement they're speaking of in teh class action.

JImmie of Twinsburg , OH June 29, 2009

My 2004 Buick is leaking anti freeze from the intake manifold. I had the same problem with my 2000 Lesabre and it was corrected at no charge by this same dealer, because they said the problem was caused by Dexcool anti freeze.

Patricia of North Augusta, SC June 24, 2009

I have a 1999 Oldsmobile Alero GLS with 70,000 miles on it. I have had to replace the water pump, and all the Dex cool in the raditor. My car is still under warrenty with General Motors I am concerned about other mechanical things happening to my car. With this Dex Cool in it. I was now told that I need a tune-up because the car is running ruff. I would like to have GM contact me concerning this matter and the cost and warrenty of my car.

Veron of Elmwood Park, IL June 24, 2009

There was a class action suit filed agaist Dex-Cool and the class won the litigation. I was told by the Dex Cool Litigation Settlement Program to submit my repair expendiutres and proof of vehicle ownership and that Dex-Cool would reimburse me for my for my repair work. I followed the instructions completely and mailed in all proper doucumentation by registered mail (ie. proof of ownership, proof of car insurance, vehilce lience plate information) but all to no avail. The cost to repair my vehikle becuse of the Dex-Cool coolant was 818.63. I would like to get reimbursed for this amount since I was in the class action suit and provided all the necessary document for reimbursement.

eva of arlington heights, IL June 22, 2009

I own a 2004 Buick LeSabre, currently 43,000 miles. At my last oil change at approx 40,000 miles I was advised there was a problem with leaking upper/lower intake gaskets. The car has been serviced by GM dealers except one time. Several weeks later I read an article in the Chicago Tribune about Dex Cool causing this proble.

Last week I took my car to the dealer from which I purchased it new in 2004 to have them do the repair and told the service person about the DEx Cool article and showed him articles from the internet about the class action settlement. They declined to repair it at no charge. He claimed he never heard of any problems. They quoted me 743 for the repair. I declined it, but will have it repaired and then take them to small claims court. I have kept all receipts.

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