Hyundai Reviews

If I could select zero stars, I would. I bought a 2023 Hyundai Tucson from Freehold Hyundai, and it will be the last Hyundai I ever buy. This is the third Hyundai that my family has owned. We never had any issues with this brand before, so I chose to go with them again. This has been the worst car that I have owned in my 27 years of driving. With less than 13,000 miles on it, I had to have the front rotors refaced. With less than 30,000 miles, the front rotors were refaced again, and the rear rotors were refaced. With less than 50,000 miles, the front rotors were replaced, and the rear rotors were refaced a second time. In less than 10,000 miles from that point, the front rotors were causing issues again, and I was told by the dealership that they would only reface the rotors, not replace them. At this point, I chose to have my mechanic replace both rotors and pads.

I had an incredibly frustrating and disappointing experience with the service department at Haddad. On May 26, I brought in my leased vehicle (which has 26,505 miles and its lease ends this September) because it was making a strange noise whenever I pressed the accelerator. Crucially, when I dropped the car off, they did not perform any initial walkaround inspection of my vehicle. At the end of the day, they called to claim the noise was just the brakes and that they couldn't hear anything when accelerating. Since everyone who drives with me could hear it, I insisted on coming back the next morning to do a test drive with them.

2018 Hyundai Santa Fe Sport has the defective Kia motor. Began over-consuming oil around 90K miles. Hyundai dealer service technician literally said that it cannot be fixed. It is a manufacturer defect. They tried a fuel combustion chamber cleaning which slightly improved the oil consumptions. Of course there was a cylinder head failure at 130K miles. Called Hyundai and told them their service person advised that it was a manufacturer defect and could never be fixed. Their service department only knows once sentence "it is outside the manufacturers limited warranty period".

We have purchased four Hyundai vehicles in the last three years because we believed in the brand. Unfortunately, our recent experience with Hyundai's Roadside Assistance program has completely changed our opinion. Hyundai contracts with AAA for roadside assistance, which in turn subcontracts to local towing companies. After requesting roadside assistance for our vehicle, the tow company damaged the front end and right side of our car while loading it onto the tow truck with a flat tire.

Horrible customer experience, this is regarding the BlueLink service. Hyundai is just not a good brand, but it was what I could afford at the time. They are not even trying to compete with other brands, they are not worth it unless you are desperate for a vehicle. Then, the vehicle prices are high but lower than a decent brand...Hyundai, DO BETTER or go out of business.

I swear if can put 0 I’ll be happy, Hyundai is terrible company company, every never buy cars from them, customer services are useless, from my experience I brought my car to a so called recall it and they kept my for 4 months and they have a audacity to asked to sent them my monthly payments so they can pay me half of my payments. It turns out they wanted me to get another car to cover their shady recall business, they are not trustworthy and I regret that I purchased a car from them.

I wish I could give zero stars. I purchased a certified used vehicle in January 2026. Within 2 weeks of purchase the car was having issues. Started leaking oil, then engine issues. I was told by the dealer who was doing the repairs that I was sold a lemon and would continue to have issues. I decided to contact Consumer Affairs in hopes that they would help. Upon my first phone call, they stated that it sounds like I have a “lemon”. I received contact from a case manager, Nick, extremely fast and he said they would make this right. My last contact with him was May 5, when I was told that I should have this resolved by May 7 or sooner. That was the last contact I received from Case Manager Nick. I have been shuffled around to various other people: Stacy, Mohammad, and Matt. All of them tell that they are speaking on behalf of Nick, but he is my case manager and he will contact me.

The worst. Before 70k my car started running through oil quicker than usual. Used to be it needed an oil change every 7,500 miles. The first issue I had was my engine making a fry sound, took it to the dealer, low on oil (about 2000 miles early). Found nothing wrong besides low oil. Got a full oil change, 5000 miles in and my engine stalled when driving. Towed it in, low on oil. No one even seemed to care that my engine stalled. Did an oil consumption test and of course it 'passed'. 2600 miles passed oil consumption test, I checked the dipstick and it was near the low line. That's not normal. Sent a photo of both the dipstick and my odometer to my Hyundai Case Manager.

DON'T ever lease or buy a HYUNDAI. The WORST customer service in the world. We have had electrical problems for months, the dealership said the car isn't safe to drive and that we have to deal with corporate. We get a case manager from corporate and she doesn't respond. It's been over 3 weeks. UNACCEPTABLE!

I thought their customer service is gonna be great not so. Had a car less than a year. Was washing it and the paint just chipped off. They will not help with the chipping. Already had to replace my battery. This car is not gonna make it long. I got ELANTRA hybrid.

In 2025 I purchased a Hyundai Kona. On 6/14/2026 I went to the grocery store and when I returned to my car it wouldn't start. I had to contact Hyunda Roadside Assistance three times before my vehicle was towed to the local dealership. That is when the fight begain with getting a loaner vehicle. I had to contact customer service and was told that I would have to pay out of pocket for a loaner vehicle and my vehicle was under warranty. As time went on the news kept getting worse and worse. It seems the BCU {vehicle computer} had died. I was told at first that it would take several weeks then about an hour later I was contacted and told it would be 9 to 12 months before the computer could be replaced.

I contacted corporate for an issue with a dealership. I was told they were “escalating” the case and that someone would contact me within a couple days. After several days I had still not received a call. I contacted customer service again and was told the case manager would call me tomorrow. No call. I have not heard anything for 3 weeks but every time I call customer service they say the case manager has left messages. I called again today and was told the case was closed! I asked why and she put me on hold and then after a few minutes she hung up on me. Never again will I buy a Hyundai! Worst customer service ever!

First time buyer of a 2026 xrt Tucson AWD. And I wish I never did!... Bought it from the dealer in paducah kentucky. Upon test driving it I noticed that the car "wanders" left and right in the lane while underway... First thought it was that stupid "lane assist" enabled.. It was enabled but I turned it off.... and the forward cruise control distance monitor as well.. Nothing are off.. Road test again with the salesman and car porter and they both said "this is not right"... Still wanders on ANY road, any surface.. all the time...

If only I had known. I mistakenly thought Hyundai had a good reputation. I purchased my 24 Santa Cruz off the showroom floor. AT 16,000 miles, it should not know what the inside of the Hyundai repair shop looks like but has been a very frequent visitor! Tonneau cover broke immediately. Hyundai repaired it but with very little faith in the company, I am afraid to even try to open it. 95% sure it doesn't work. Vehicle has been in 3-4 times for rear shocks. Read this again...16000 miles and this is its FOURTH time in for this same issue.

Back seat folds up forward or may fall completely back while occupied and seat belted in. No word back from Hyundai after 6 weeks. ALSO, I now no longer have capability to auto start etc from phone app unless I pay 200.00 per year for a subscription. Time to go back to Chevrolet. Nothing was mentioned about a subscription program when I purchased car in 2023.

What a waste of my time. Had issues with my driver door and hearing wind blowing through it. I’ve been to Hyundai dealership in Racine wi 5 times 3 times to have a door part fixed on and an additional 2 times because they didn’t have the parts at the service area but they were at the warehouse but no one able to go pick them up. I have a 2025 Santa Fe with 38,000 miles on them and dealer states they need to be replaced. Tires are good for 65,000 tread but they are not under warranty. Contacted the consumers affairs for Hyundai. What a waste of my time. She was useless. If I could sell it I would. Don’t get sucked into buying from Hyundai. It’s a money trap.

I bought my first Hyundai Tucson 3 years ago and recently traded up to a 2026 Tucson. The salesman, Terry ** sold me both cars. His customer service and attention to detail were unsurpassed. Terry is a real pro and a real asset to Southern States Hyundai. My only complaint was that Hyundai Corp. changed the location of the speed and lane controls to the left side on the steering wheel, while the right got all the phone and voice controls, just the opposite of my 2022 version. Otherwise, a great salesperson and a great car.

I would give zero stars if that was an option. I bought a new Santa Cruz in February, needed a repair done to the back door so I took it to the collision center. They have had my truck for 2 months and counting because the HYUNDAI manufacturer has no idea where the part is or when it’s coming. My emails and calls are being ignored by my “claims manager” handling my case & I am suppose to just keep figuring out how to get to work with no vehicle and absolutely zero answers on when I’m expected to have one. I will NEVER buy Hyundai again simply for how terrible the customer service is! Mind you this is for a brand new 2025 vehicle, how do you not know where a part is for it?

This is the worst dealership / Hyundai I’ve ever dealt with. I’m 70 years old. I’ve always had Ford trucks. I bought a Hyundai Santa Cruz. Had nothing with problems with it, the first three years they give you free everything ie maintenance but after that, the dealership just kills you. They bill you exorbitant prices, my left breaker light went out. They wanted to charge $400. It wasn’t on our warranty. I went to my local mechanic. It was $20. Then my tires went out 15,000 miles. They didn’t help me, then my AC went out under warranty five years 6000 miles. I had 28,000 miles.

I leased 2025 Ioniq 6 SEL AWD and experience with it is poor. Have to be rocket scientist to even drive it. I only driven it 2 times in year other than my husband drives. Paint peeling by back with window. Nothing has been done about it. They so called fixed port door but glue leaked all down side and all they did was wipe it but still sticky and eventually that paint is gonna start peeling. Thought I was getting a good deal but feel Hyundai dealer ripped me off with broken words to say.