Complain about a product or service

Hyundai

Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.

Hyundai • Brakes • Stalling • Transmission • "Just Everything" • Airbags • Engine Failure • Fires • Sludge Problems --- News • Feds Step Up Rusting Hyundai Investigation • Feds Study Hyundai Airbag Failures • Feds Investigate Suspension Failure in Hyundai Santa Fe • Rusting Hyundai Sonatas Prompt Federal Probe • NHTSA Probes Hyundai Air Bag Failure • Hyundai to Tap U.S. Sport Sedan Market • Hyundai Drops Back Into Minivan Market • Hyundai Drops Out of Minivan Market • Airbag Problems Plague New Hyundais • Hyundai Offers $85 Million to Settle Horsepower Suit • Hyundai Aces J.D. Powers Survey • Horsepower Overstated

Hyundai got a lot of good press when it extended its drivetrain warranty to 10 years or 100,000 miles. But those who owns these troublesome little rattletraps have many tales of woe about the warranty, not to mention the transmission, the engine and just about everything else. On top of that, the company now admits that it overstated the horsepower on more than a million Hyundai and Kia models.

More recently, Hyundai and Kia raised eyebrows when they finished unexpectedly high in the J.D. Powers Initial Quality Survey. The Powers Survey is highly regarded but perhaps "initial" quality isn't the problem? Check the complaints listed to the right and judge for yourself.

Here are a few recent arrivals:

Rosemarie of National Park, NJ October 6, 2009

Took my car in because I could not put any gas in my car through gas pump. I have to put gas in a gas can to put gas in my car. At the pump the pump keeps shutting off. The dealer told me that it was due to a purge valve and a purge filter that needed to be replaced and said that this was not covered under my warranty because it is part of maintenance. What is this? I have also read about this problem with many Huyndai cars and not just the sonata which is what I drive. My dealer said he has never heard of this happening before. I have seen this in many blogs. I do not know why I even bothered getting an extended warranty since this is the second time I brought my car in for a major repair which just so happens is one of the 10% that is not covered on my car. I think that this is a major problem and Hyundai needs to take a look at this problem and make sure that this is fixable under warranty!!!

Raymond of Pittsburgh, PA September 24, 2009

After the suspension went on my 2001 Hyundai santa fe. Swerving off and on the interstate. I called Hyundai and I asked if this has happened to anyone else. They said no, after some further investigation she said oh yes there is a recall and I would have to have it towed to a dealer for pictures. I was never notified. I am the original owner have never moved or changed phone information.

lenny of laurel, MD September 23, 2009

Hundai genesis 4.6 the transmission has an abnormal metallic clunking and slapping noise. This has caused the rear end to have some gear play and gear whine. Dealer miss informed me as to cure. Hyundai factory tech had no answers and Hyundai customer service has STIFFED ME. There are no parts or adjustments for the electronic transmission. Dealer’s service manger and Hyundai tech drove a new in stock car and told me this normal for rear drive cars.

Limited warranty on most electronic items. There is no timer on the front or rear window defoggers. Windshield washers only spray lower part of windshield. Driver and passenger seats need to have the same features. Sunlight blocks out nav system and rear backup camera. Need larger sun visors with separate additional side extensors. No light under hood. Both front seats need more thigh support. Too much road feel and vibration from Dunlop tires causes hard ride and stiff steering. There is a blind spot when passenger seat is all the way back. Need grips on underside of steering wheel. Rear mud guards are too small.

James of Greensburg, PA September 22, 2009

I brought my 2005 Hyundai Tiburon to get serviced because my Check Engine light came on. It was on a Saturday. The service man (Lou) told me I need a Sensor Assembly Air Flow unit that costs 239.56. After they installed it I got a call from Lou and he said that did not fix the problem he had to install a Valve-Purge Control. Another 36.46. I approved that and I also told Lou my car had an extended warranty 10 year 100,000 miles.

I purchased it for a995.00 from the dealer-Cochran Hyundai in Monroeville, Pa. 15235. Of course I was told it extended my 5 year 60,000 miles to 100,000 miles. Lou call me and told me my car was repaired and the cost was 549.16. I said what about my warranty. He told me they could not put in for the warranty until Monday. I had to pay first to get my car. Monday came and when I inquired about the warranty....I was told it was covered under the 5 year 60,000 miles but not the extended warranty. This is my complaint, and I am very upset about the con job that Hyundai's Extended Warranty sold me. I wonder what else is not covered? Thank You.

Andrea of Baltimore, MD September 21, 2009

My daughter was driving her 1999 Hyundai Sonata and went to turn into the gas station when the right passanger wheel detached form the frame. We though it was the axel however after having a mechanic look at the car he stated the frame was rusted and broke. Something he has never seem before in a car that is not that old. This vechile really needs to have a recall on the rusting problem.

We will have to get the subframe replace along with the axel and control are. Since my daughter is in college and uses the vechicle daily basis we can not afford or have the luxuary of purchaing a new car.

Janet of West Columbia, SC September 21, 2009

I want to know do Hyundia have a recall on their 2001 Santa Fe. I am having trouble putting gas in my car. Everytime I try to fill it up the gas pump shut off like my tank is full. I have a 15.5 gallon tank and the pump keep stopping. I have to stand their and keep putting gas in the gas and the pump keep shutting off. I can not fill it up. Also gas keeps coming back on me as I am trying to put gas in the tank and I just started. Please help. I can not fill my tank up. Gas from the pump keeps coming back on me and my clothes. The fuel light comes on and I just put gas in my tank, but I can not put gas in the tank because it keeps coming back on me.

Khatrina of Lakeside, CA September 17, 2009

I boought a Hyundai Tiburon two years ago. It's a 2000 used, I would have bought a new one which would be everyones first choice but like a lot of people I can't afford a new car. To get to the point, I bought the car at 90,000 miles and it worked perfectly! I was happy. Except for all my friends and family disagreed with my purchase because it's a Hyundai and that they are known for their bad transmition. I figured it's just a rumor like the rest of the other things people say about Hyundais. I made the purchase and now regretting it and wishing I listened and bought that Toyota instead. Oh and did I mention the car isn't even fully paid off! The transmition started acting up after 100,000! It would jerk when I come to a stop and sometimes it's so violent that a couple times I got whip-lassed. That continues for a few months so I stopped driving it for a while. Now I started driving it again and the transmition is now just stuck in 3rd gear and won't shift at all! I don't have money to pay for it to get repaired and do need my car to go to work and make money to feed myself. I'm sure there are a bunch of people out there that are going through this or have been through this. I feel that this is unfair for consumers that buy a car or cars and doesnt work after a couple years. What ever happened to quality of a product? I am just very disappointed and I hope someone out there could maybe help out someone else for a change.

pamela of coventry, RI September 16, 2009

engine failed due to a belt braking. the belt that broke had been replaced according to the maintenance booklet for the hyundaisanta fe. It was replaced before the time it should have been, hyundai is not honoring the 100,000 mile or ten yrs due to the fact that they are saying the belt was not replaced with a hyundai part. I have checked my warrenty info and no where in ther does it state that I had to use only hyundai parts. It was done by a certified mech. They will not honor my warrenty and now I am with out a vehicle. I live In Rhode Island and my santa fe broke down in Vermont. I had to get a ride home and now I have to go get my hyundai in vermont because I do not have 4800.00 to have them fix it. The mechanic said that the hyundai corp will not sell them a whole engine, but they will sell them the parts to fix it. They want me to pay 4800.00 for parts! I have owned 6 hyundais and I purchased them because of the warrenty and now they won't honor it. why should I pay for the engine when the warrenty is not over until 2013. I followed all the maint. schedules . did all oil changes as scheduled by a certified mech.. I feel that the hyundai corp should replace my engine according to the warrenty.

Pam of Plymouth , MN September 12, 2009

We bought our daughter a 2005 Hyundai Tucson with 26,000 miles. She has had the car for less than a year and has put approximately 8,000 miles on it. The engine seized up last week and is completely blown. We brought all of our service records from previous owner and ourselves (including new brakes and three oil changes) this year, and Hyundai will not honor thier 5 year/50,000 mile warranty. Said is must be our fault. The repair for a new engine is 5,000!

CRAIG of MOHNTON, PA September 11, 2009

In July 2009 my Hyundai Elantra had the sub frame in the front housing under the hood break in 2 while I was driving 10 miles an hour near my home, this car was on recall but I didn't know, it had so much rust on it that it just broke in 2, at that time I had no way to steer the car, and I had just got off a highway 5 minutes ago where I was going 65 mph, my son was with me in the back seat and still has nightmares about the noise and what could have happened, I had the car towed to my local gargage that I use, and the mechanic spent 2 hours cleaning out the rust and preping the car to be repaired, so the towing was 60.00 and the prep work was 80.00, then he found the recall on the internet and had the local Hyundai dealer pick up the car which they took 1 week to fix and only got me a loaning car after the first 3 days (they said they didn't have any to give me)so I missed 2 days of work, the car has been fixed at no cost to me but Hyundai refuses to pay me back the 140.00 I spent saying its in my owners manual, I was going to buy a new Hyundai down the line and I told them because they refused to pay me back the 140.00 they would lose a life long customer, they said so what.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |