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Isuzu

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Isuzu • Engine failure • Timing belt • ABS failure • Other problems ---- • Isuzu Surrenders; Will Leave U.S. • Isuzu Fading to Black?

Cristina of Taylorsville, MS March 12, 2010

We bought a 1999 Isuzu Rodeo 2.2L 4 cylinder. There was a recall on our truck in 2001. We were stationed overseas and had the truck up in storage. We came back to the US in the summer and had the timing belt recall corrected or so we thought. Our tour overseas did not end until 2005. I came back from overseas in June 2005 and in August 2005 my timing belt went out and destroyed the head and everything. I spent over 700.00 replacing the head and still did not correct the problem.

I then put the vehicle in an Asian Automotive repair shop (that specialize in foreign vehicles) and spent another 2000.00 to have it fixed. The vehicle ran from April to May and then the whole engine locked up on it. I contacted isuzu because my engine total only has 62000 miles on it but because I was over the five years they would do nothing about it. Also they recalled the timing belt and tensioners and said it would be guaranteed for at least 50000 miles yet mine didn't even make it 10000. This is crazy. Now to get the whole engine replace I am looking at another 2000.00. Why doesn't isuzu have to be responsible for their messes?

Abdullah of Ad Dammam, Saudi Arabia March 9, 2010

I have ISUZU Demax Model 2009, Chase No. MPAER33T79H509656, When i use brake, Rear side of the vehicle go towards the right and caused accident for two times. The vehicle is travelled 26500 km only. We approached the dealer for three times with the same complaint and they responded irresponsibly. And i got with the same complaint even after he delivered the vehicle after making. I am not at all satisfied with their costomer service also. They take Three days time even to change the oil.

All other vehicle companies services their vehicles with in two hours. I still got with the same problem while i use my break. It dangerously causes accidents. so, it is risky to take my vehicle on road. Please do the needful assistance to me as soon as possible. Thank you. I already incurred a loss of US dollar 4800 on previous accidents. This amount was met by insurance company. I have lost my working hours and business hours in this matter.

Carman of Falmouth, MA February 13, 2010

I bought my brand new 2003 Isuzu Ascender Vin: 4NEUT16P832100660 aka: GMC Envoy)and have gone through 18 Replacement Parts "that should last the lifetime of a vehicle" for a total out of pocket expense to me of 5,858.42. I've had replaced under Warranty: Master Cylinder, Entire exhaust system when catalytic converter welds inside broke, Sway bar links, A/C chip, Rear Door Handles, Transmission Clutch, Gas Tank/welds broke, Right front hub.

Then Out Of Warranty: Left front hub, A/C fan, A/C Compressor, Accelerator Pedal Computer, Power Steering Cooler rotted out, Gas Tank Pump rotted out, Power Steering Hose rotted out...and in replacing it the upper Power Steering Hose had also rotted out. I had a 1998 (Japanese built) Isuzu Trooper that I wish I kept...it was fantastic. This GMC Envoy Re-Badged to Isuzu Ascender has been a Killer on Parts That Should Last The Lifetime Of A Vehicle.

Letters to President of GMC "not our problem" & Isuzu responded that "devices are subject to failure and errors", i.e. "sorry, cannot consider your request for reimbursement." I've owned 8 Good GM Cars. I can't believe they won't take responsibility for their badly designed or manufactured parts. I have spent 5,858.42 on replacement parts and just turned 99,322 miles! I usually trade cars about 150,000 miles. This one, the most expensive vehicle I've ever purchased @ 34,525 isn't likely to see that usage.

Suzette of Miami, FL February 10, 2010

I filed a claim with American Isuzu Motor Company regarding my 2000 Isuzu Rodeo, which the Engine caught on fire. They can not explain what happened and will not be responsible for the damages. My vehicle is a total loss

max of marana, AZ November 4, 2009

Regarding 2001 Isuzu Rodeo Vin # 4S2DM58W914321528. My wife Elizabeth and I purchased this vehicle on 02/15/2001. We are the original owners . We used an auto broker called Arizona Auto Savings, who obtained this new vehicle from Chapman Chevrolet in Tempe, Az. This vehicle carries a 10 yr/ 120,000 mile drive train warranty for the original owner of the vehicle. The transmission failed last week. The vehicle has less than 120,000 miles on it and it is less than 10 years old.

Isuzu Motors America now claims that we are not the original owners of the vehicle and are as a result, they are denying our claim for the failed transmission. I am dealing with Clode at Isuzu Motors America. The Isuzu Motor America case number for our file is 09306004.

Clode has indicated that the only proof that he will accept of my being the original owner is the "Retail Installment Contract". I do not have a copy of this contract and I'm not sure that I was ever given one. I contacted Pima Federal Credit Union, the institution where I initially financed this vehicle and they indicated that they have destroyed all records that are over 6 years old. I'm told that Chapman Automotive failed to file a "Retail Delivery Report". This may have contributed to the problem. Arizona Auto Savings is under new ownership since we made this purchase and I was informed that all of the records from 2001 have been destroyed. The new owner of Arizona Auto Savings is Rich K.

In attempt to prove to Isuzu Motors America that I am indeed the original owner of this vehicle, I have shown Isuzu my original vehicle order sheet from Arizona Auto Savings and my original temporary registration. In addition, Arizona Auto Savings helped provide me with the certificate of orgin for this vehicle that clearly shows that Chapman Chevrolet was the first title holder, Arizona Auto Savings was the 2nd title holder and that [a couple] l were the first to hold title and registration for this vehicle. This proof of original ownership is accompanied by a letter from Rich K. in which he is quoted as saying, "the document trail clearly indicates that you are the first registered owner of this vehicle."

I truly believe that my wife and I have done more than enough to prove to Isuzu Motors America that we are indeed the original owners. Isuzu Motors America is denying the warranty claim because 2 auto sales organizations held title only to this vehicle before it was ever actually sold to a consumer. This clearly is an attempt on their part to defraud the first original registered owner of their warranty rights. Isuzu Motors America is trying to avoid their responsibility to me and my wife, the original owners of this vehicle. I find their actions deplorable.

I'm asking for Isuzu Motors America to do the right thing and to simply and promptly honor their 10 year / 120,000 mile "limited drive train warranty" to me and my wife and to make sure they don't take advantage of others in the future. -198.00 in towing bills. - approximately 150. for 1 week of rental car. - approximately 2000.00 for a rebuilt transmission -or 6200 for a brand new transmission. I have all the documents availble to fax or email that show of my original ownership. Let me know & I'll be happy to share them.

James of Sewell, NJ October 20, 2009

We were driving our tropper when all the sudden the oil light came on and we heard a banging from under the hood.hut it down and had it towed. To our shock (we kept great maintainace on the vechicle) the engine went. Just like that not a drop of oil in the pan. I'M SICK.. I think Isuzzi knew of this problem but they didnt think it was bad enough to call for a recall. Thats why they are no longer in business. Take the money and run!!

billy of rome, GA July 2, 2009

we have a 1999 isuzu rodeo we have gotton over 100,000 miles on this suv however its only becouse i stick 3 quarts of oil in it every week 1/2 and no leaks wonted a new motor however no one has one. no leaks not smoking wheres the oil going?

Mary of Bayonne, NJ March 24, 2009

Mary of Bayonne NJ (03/24/09)
My local mechanic said the problem with my car should be under warranty and go to the nearest Isuzu shop. Isuzu went out of business. I was told the nearest shop was Hillside, NJ. Isuzu towed it on 2/23/09. On 3/20/09 I asked to have it towed to Wayne becasue the hillside auto mall kept saying the part was on back order. Isuzu said it was not.I found out Hillside would be changing hands 3/23/09. They never had any intentions of fixing my car because they had problems. They finally said the part was on hold until they forwarded COD.I asked Isuzu to pay for the tow TO Wayne,NJ and they told me I was only entittled to 1 tow. They contracted Hillside. I should not have had to go thru my allstate and pay 25.00 out of pocket for a tow or be without my vehicle for almost 1 month.

I am on disability and not having my car cost me hardship. I had to cancel my doctor, physical therapy and lawyer app'ts.I had to pay to have groceries delivered and was unable to get around. I now have to pay to get to Wayne, Nj to pick up my car. Wayne said there was nothing wrong and I probably got a bad batch of gas. Hillside was going to charge me 1,400.00 for the main harness wiring. I could not pay my bills anticipating this large debt.Wayne, NJ had my car back to me in 3 1/2 days only because I asked for basic work (seeing as it was in the shop).

Majid of Tinley Park, IL March 7, 2009

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