Complain about a product or service

Jaguar

Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.

Jaguar • Brakes • Deceleration problems • Multiple problems • Transmission • Other vexations

It's said that a thing of beauty is a joy forever. In the case of Jaguar, this is true only if no one is in a hurry to go anywhere. Jags are and always have been among the most beautiful creations in all of motordom, but they are hardly known for being hale and hearty beasts of burden.

Our advice: If you have time and money to burn and another couple of cars in your garage, indulge yourself! Buy as many Jags as you want. If you're looking for a daily driver, we'd recommend something along the lines of Lexus, Infiniti, Lincoln and so forth.

Herea are a few of the more recent complaints:

Fred of Centreville, VA April 21, 2003

Was reading Daniel's comment on Jaguar. I bought a 2003 Jaguar S Type on 4/4/03.

The very next day I was driving locally, and went over a speed bump in a parking lot. As soon as I went over the bump at very low speed, several messages and warning lights came on- Engine malfunction, parking brake failure, and DSC failure-unable to engage. It took several minutes for me to restart car. When it restarted, no lights came on, and car ran fine. At dealer next day for something else, mentioned it to them, they told me they had never seen that before, but since it was running fine, they would look at it next time it came in for service.

Two weeks later, driving home from work, and exiting Route 66, at about 45 mph, stepped on the brake, warning lights came on, car went into same failures as before, barely able to stop the car- almost plowed into car in front of me at stop light. This time, could not restart and clear the problem - drove home in the "limp" mode.

Called Jaguar, car was towed into Rosenthal Jaguar. When repairing the car, they told me the had received 17 codes.. which they thought was strange- and they replaced the throttle control. However the engine failure message and light still stayed on, so they called Jaguar (at least that is what they told me.)Jaguar supposedly knew of this problem, they told Rosenthal that wires on the wiring harness passed over a certain sensor, and tend to fray and short out sensor, and other systems. They were told to retape, separate and reroute wires.

While I appreciate Rosenthal's efforts to fix the car, and I believe they did the right thing, I am amazed that Jaguar would let dealers sell this model, without performing this simple modification first, when you consider I could have killed myself or someone else. I would have thought a company with Jaguar's reputation would have been a little more responsible.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |