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Toyota Sludge • Toyota Agrees to Oil-Sludge Settlement • Toyota Coughs Up • Toyota Sludge Complaints • Lexus Complaints

Marcus of Keller, TX January 17, 2007

Marcus of Keller TX (01/17/07)
Lexus repair said my 98 LS400 with 150,000 miles on it had a sludged engine and needed replacing, originally taken in for check engine light and VSC OFF indicator. Code was 1349. Contacted LEXUS USA, no response.

Used/rebuilt engine cost...7,500 - 9,000 dollars. Unbelievable for a 54,000 dollar vehicle under 200,000 miles.

Renaldo of Eightmile, AL December 20, 2006

Renaldo of Eightmile AL (12/20/06)
I am not complaining about a particular dealership. I am appauled about your advertising. I have small children who watch television and it absolutely disgusts me to have to rush to the remote control and change the channel because a major auto maker is insinuating that it is alright to be in a same sex relationship. Two women and two men in a relationship breaks down the sanctity of the family. I know that the popular political thing to do now is stand behind gay relationships. I know that you know gay relationships are grossly inappropriate, spiritually and morally wrong. The family, with or without children, begins and ends with a man and a woman. It sickens me that you have succombed to the lie that the nontraditional family perpertrates. I, a concerned consumer, demand that you correct this disgusting wrong that you so boldly advertise to us all. I don't feel that you will respond to this complaint. I hope you will favorably do so. These advertisements need to STOP!

Harold of Blairsville,, GA August 18, 2006

Harold of Blairsville, GA (08/18/06)
My wife owned a 2003 Lexus ES300. While turning into a parking space the car accelerated and ran into a concrete wall. She had only minor injuries caused by the seat belt across her chest. A police report was Filed with the Deland Florida Police Department. We contacted the dealer in Orlando Fl and told them what happened. My wife was terrified to even get in the car again so we traded it in on another Lexus. All of this information was passed on to corporate headquarters for Lexus of America. They insured me that the ES300 that was traded in would not be sold and that a tecnical team was being sent to that dealership and would tear that car down from bumper to bumper to find the problem.

A couple of weeks later I called the dealership to find out if they had discovered the problem. The salesman, named Sharieff, told me the car had been sold by the dealer agaist the instructions they had received from Lexus. I asked to speak to the sales manager, Mr. Dent. He came on the phone and I asked him why he sold the car when he was told not to and he stated that I'll do anything on I want with the car. Now some unsupectiing woman is driving a defective 2003 ES300.

Contact with my insurance agent at state farm indicated that they had bee notified of this problem with the ES300 by Lexus but Lexus would not issue a recall or let the public know. I will never buy another Toyota/Lexus product again. They will not admitt to a problem or step up to the plate when required then I can take my business elseware.

Jan of Freeport, IL April 18, 2006

Jan  of Freeport IL (04/18/06)
I have a 94 Lexus LS 400 and have been having trouble with the seatbelts in the front driver and passenger seats. They do no always retract and unless carefully put on, they are too loose to work properly.

They do hold in a quick stop if initially adjusted. However if one leans forward to pick up something off the floor, they do not retract and must be reapplied.

Does Lexus have other complaints for seatbelts on earlier models? I asked at the Lexus dealer in Rockford but they had no information on a recall at that time. I just wondered if there are many others who have complained?

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