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Toyota Sludge • Toyota Agrees to Oil-Sludge Settlement • Toyota Coughs Up • Toyota Sludge Complaints • Lexus Complaints

ryan of geneva, NY August 29, 2009

Just bought an rx 350 (6-30-2009). NEVER NEVER NEVER NEVER NEVER buy any lexus. An advise for those who are still debating. It's a franchise that won't stand behind their products. An corporation that wil to lie ( straight up lies)to you to trick you in buying their cars. An irresresponsible service department system

ernest of murrells inlet, SC August 16, 2009

Our 2005 Lexus RX330, manufactured in Canada, has a problem with the front passenger headlight assembly - anytime it rains, water gets into the light assembly and fills with condensation - i understand that there is a tsb about this but it needs to be a recall - lexus should stand behind these headlight assemblies that evidently, allow moisture to get into the fixture - it stands to reason that the risk of blowing out the expensive xenon bulbs is pretty high, too, from all of the water & moisture

Arpineh of Glendale, CA August 11, 2009

The rear view mirror fell off the windshield on my brand new 2009 RX350 and the Lexus engineer decided it was my fault. They refuse to pay for it and refuse to even tell me how they concluded that I broke off the mirror. They wouldn't give me a report. They kept saying they are not in the business of deciding how it fell off. Only that it is not a "warrantable" repair....

Frank of Sun Praire, WI August 2, 2009

About two weeks ago I was driving down the road in a 2001 Lexus Rx300 that was newly purchased less than 2200 miles prior. I heard a noise coming from inside the engine compartment, so I shifted into nuetral and as I was coasting off the road the engine died. I had it towed to a local independent right next door to Lexus. I checked the oil level and it was barely reading at the bottom of the dipstick(when I purchased the vehicle they did an oil change and I inspected the level at that point which was completely full) No leaks, it was obviously burning oil.

I went to Lexus and explained what had happened and they offered me a repair bill of 10,000+. Upon further research I found my vehicle to be involved in the "sludge" (Lexus won't use that word) "gelling" lawsuit which they never mentioned. I had them inspect it and they denied any sludge in the engine.

I proceeded to take the vehicle home and perform my own inspection. (Lexus only pulls front valve cover) I pulled the rear valve cover. Noticeable sludge, not to mention I opened up the front valve cover they already inspected and there was sludge there too!! Pulled oil pan and big surprise walls coated in oil sludge. And oil pick up was coated in sludge(that is what caused engine failure, starved engine for oil). So I take several pictures and the rear valve cover back to the dealership to the service manager and state my case. He denies it is sludge and states that is quote "normal buildup" I know this is more likely "normal they tell everyone"

So called Lexus corporate and was contacted after a day, they said the dealer was "their eyes", I said I have pics etc. They encouraged me to pursue the dealer I purchased from (an independent dealer). I replied with the fact that there is a class action for a reason, it's obvious there is a manufacturer defect. I have elected to get a third party mediator (allowed under the class action settlement) but now I need to jump through hoops. I need to get a new inspection by a mechanic(which I will pay for in the mean time) to state there is sludge in the engine and I have to track down all the service records(Even though vehicle was inspected @ Lexus in IL and offered for sale with less than 8,000 miles in between that and my engine failure.) I can't believe they won't even admit my engine has sludge in it!!!!

Jaimie of Marion, IN July 27, 2009

Fans that vent the hybrid moter (which vent into the car) shorted out causing motor to die. Dealer says that warranty will not cover.

ed of oceanside, CA July 20, 2009

2007 Lexus GS350 sudden acceleration without pressing on gas pedal. There are hundreds of report like this concerning ES350. This is dangerous. I am highly disappointed of Lexus and this is my last one, prior to this 2006 ES350 my wife used engine went out at 3500 miles.

Bernie of Granger, IN July 9, 2009

I purchased a 2000 Lexus RX300 several years ago. I purchased it from the local Lexus Dealership. Lexus of Mishawaka. Since that time, the vehicle has performed quite well, but last week, the transmission went out completely. I felt that with only 127,000 miles, it should not have happened. Since that time though, I have looked into this and it seems that this is very common. From the different forums, list servers and discussion groups, the 1999 through 2003 AWD transmission will nearly always fail early. I feel that Lexus should pony up and get this taken care of.

Ellen of Sedona, AZ July 6, 2009

I returned my leased car 3 months early with 12,000 less miles than contract. Dealer told me tires were fine and then I get a bill after turn in for 871.50 for tires. They reduced it to 651.50 but I do not feel this is fair. The car was in very nice shape.

BlueBonnet of Austin, TX July 1, 2009

The problem is Lexus is trying to force the dealer to sell a 1600+ engine wiring harness when all I need is the 14" battery positive cable with the two eye connectors. The sub cable bolts onto the starter and bolts onto the positive battery terminal. It never should have to be sold only with the 1600+ harness. This is theft and fraud by Lexus trying to force the Lexus dealers to sell this harness this way.

Julio of CUTLER BAY, FL June 25, 2009

Back on November 1994 I bought a 2000 Lexus RX300 with 73K miles. I have had regular oil changes and I keep all the service copies and the credit card transactions copies on all those services. 3 weeks ago and 156K last oil and filter service was done , when driving out of the service place 3 blocks away the oil presure red indicator light come on, I drove back and the mechanic after checking told me inside the oil pan is a kind of filter that was dirty and that could affect the oil pressure, that he cleaned it and had to change the oil again. Next day driving on the Florida Turnpike on my way to work when the engine start clucking, engine and presure oil lights come on and before I get to the expressway emergency lane the engine completely stops. Next day the mechanic told me the engine had to be replaced. I called the Lexus dealer manager and he told the warranty on those engines expired November 2008. I keep the damaged Engine and all the receipts for now.

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