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Chandra of Cypress, TX April 16, 2009

Chandra of Cypress TX (04/16/09)
CAUTION: DO NOT BUY LEXUS CPO - CERTIFY PREOWNED (SEE BELOW) As part of vehicle preparation for CPO sale, Lexus allows the dealers to replace any parts without restrictions, with after market parts that do not qualify for replacement with Lexus parts under warranty. The problem with this is that the CPO will no longer provide the safety, performance and operational characteristics as of the Lexus parts. Depending on the list of the after market parts used, CPO buyer may find the vehicle to be anywhere from noisy interior to low performing vehicle to worse yet compromising on the safety of the occupants of the car in an accident.

Loss of peace of mind in using a CPO.

Rebecca of New Orleans, LA April 15, 2009

Rebecca of New Orleans LA (04/15/09)
I have a 2004 Lexus. The dashboard has recently cracked. I have exhausted all avenues with Lexus to get them to repair this damage. The have refused to make the repaire

This cracked dashboard has seriously affected the value of my Lexus

Ralph of Robertsdale, AL April 2, 2009

Ralph of Robertsdale AL (04/02/09)
my 2002 lexus es300 was involved in a wreck wich my daughter was killed in. not the first air bag deployed, has anyone had problems with lexus air bags?

Gordon of Houston, TX March 31, 2009

Gordon of Houston TX (03/31/09)
This Lexus RX300 vehicle was purchased new with an extended 100,000 warranty and right after the 85,000 mile service at the Lexus dealer a serious transmission problem developed, making the vehicle unusable. We contacted Lexus right after the problem developed and were informed these transmissions were not repaired, only replaced. We were also advised it may not be covered under warranty and could take weeks, and cost 5,500.00 Therefore we had the RX300 vehicle towed to the nearest transmission repair facility. I have researched this transmission problem with several transmission repair business, and on the internet through the assorted automotive forums and found over 100 postings.

This is a very typical problem with the RX vehicles with over 70K miles, and the weak link in the RX design. Our first transmission problem / defect being caused by a defect in a critical motor / transmission gasket seal with only 50K miles. I am extremely unhappy with the fact this transmission defect was not discovered during the road test, and that Lexus will not warranty or support the defective transmission product even though I purchased the expensive 100K extended warranty, however, because I drive the vehicle so little, the time elapsed before the 100K limit. This should still be cover by Toyota / Lexus as a defect. There should be a class action lawsuit to protect the public from this defect.

Over 3,400.00 in repairs and the loss of the vehicle for a week, plus 300.00 for towing.

Jennifer of Cedar Park, TX March 24, 2009

Jennifer of Cedar Park TX (03/24/09)
Our 2001 Lexus ES300 (85,000 miles)was just diagnosed w/engine sludge/gelling problem. We had never heard of the problem before. We have owned several Toyotas; this was our first Lexus. We bought it used in 2006. I always check Consumer Reports magazine before buying a car, and have never seen any mention of this problem. I feel so deceived. Toyotas and Lexus are supposed to be such wonderful cars,and I can't understand why we hadn't heard about this problem before. Lexus wants oil change receipts. We do our own oil changes & have not saved any receipts for oil purchases. What can we do to hold Lexus responsible for this well known problem?

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