Complain about a product or service

Mercedes CL500

Mercedes-Benz • c230 • c240 • c320 • CL500 • CLK320 • CLK55 • G55 AMG • ML320 • S55 • SLK230 • Odds 'n ends --- News • Mercedes Hopes to Buff Its Image

David of Deerfield Beach, FL (11/28/03):
My 2000 CL 500 caught on fire for no reason. My 7-month-pregnant wife was in the passenger seat when she put the car in park to mail a letter. After putting the car in park, we heard what sounded like a blowout. I opened the door when all of a sudden the car started smoking. I got my wife out of the car as quick as I could. The car behind us yelled your car is on fire!

My wife called 911, within 15 minutes our car burned to the ground. When I notified Mercedes Benz and told them what happened, they told me that my warranty does not cover this. They also said that this is not their problem. I was floored when I heard this. I hired a forensic research company to analize the car. They reported that this was definetly a the falt of the Manufactor. What should I do?

Damage Resulting: Car is totaled! $60,000

David should hire an attorney.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Back to the top | Automotive