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Mitsubishi Lancer

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Mitsubishi Models • Eclipse • Galant • Lancer • Montero • Outlander • Airbag --- Problems • Airbag • Paint • Timing belt • Transmission • Miscellaneous --- • Mitsubishi Home Electronics

Yvette of Lakemoor, IL April 9, 2009

My Husband and I purchased in late November of 2008 a Mitsubishi Lancer Evolution. We paid around 37,000.00 for the car and it is brand new. A couple of weeks back, my husband was waxing the car, and noticed chip marks everywhere in the paint. At least 60-70 of them. Please bare in mind that at this time the car had 2800 miles on it. It just turned 3000. So we contacted the dealership and followed the motions. While Google searching this, we found out that we are not alone! People all over the country are experiencing this problem on all types of Lancers from 08' and brand new ones from 09' too!

After reading the lengthy and numerous posts in all of the forums, I realized that everyone with this problem is getting nowhere with the corporation and they are all being told the same thing, that it is caused by road hazards and is not under warranty. So we called the Corporate Resolutions team too. Two days later we were told the same exact thing. They looked at our pictures and reviewed the estimates and made their decision. The amazing part is....our dealership has still not sent in the information. They made this judgement sight unseen! So I brought the car to the body shop locally. They determined that there is not enough (or any) anti-chip additive in the paint. 5300 to re-spray a brand new car. Who wants that? Road hazards? Then please explain to me why the Subaru turbo (which is very fast too) that sits next to this car in the garage and sees the exact same road conditions as the Mitsubishi and has 6 times the miles on it has 1 paint chip!

If road hazards are causing this, then Mitsubishi needs to yank their cars off of American streets. I don't think there is a road on the planet that is rockless, do you? Someone needs to help us act on this. A Class Action is in demand. This manufacturer is basically calling the American Consumer and idiot. My dealer already admitted within the past couple of months, they have seen three cases. And the best part....when my husband called yesterday and asked Mitsubishi Corporate what paint manufacturer is used on the vehicle, he was told it is an industry mystery. I would keep it a mystery too if I used this kind of product on 37,000-44,000 vehicles. By all means, review this complaint and have an attorney contact me. And please let the media know. I welcome it.

My car is still chipping and will not stop. Mitsubishi will do nothing. Dealer ship told us to actively pursue Mitsubishi and will do nothing.

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