Nissan Motor Acceptance Corp.

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Bianca of Bronx, NY January 9, 2009

Bianca of Bronx NY (01/09/09)
I am currently leasing a nissan and have had lots of problems. I made a payment that they said they never recieved. They finally did figure out where the payment went. Everytime I call I get a different response. First it was that the payment went to my first car with nissan that is already paid for 350z. Then it was they sent the payment back to me and I cashed the check. When I asked to see a copy of the check they said they would mail to me.I have yet to see a check.

I have called so many times I can't even count. They continue to charge me late fees and call me almost everyday on this. When I ask to speak to a manager there is never any available. Besides having two cars with nissan I also have helped give them customers. I will not any more.

Due to this my credit has been affected. I've also have had 8 months of stress and the worst experience ever.

Mary of Glen Cove, NY December 6, 2008

Mary of Glen Cove NY (12/06/08)
I own a 2005 Nissan, financed through Nissan Motor Acceptance. I pay my bill EVERY month between the 1st and the 10th, on time. It is paid automatically through Citibank. As far a I knew, there was never a problem until I ran my credit report only to find that Nissan had listed me as once 30 days late. I called Nissan at their toll free number and got some woman in India whose name I could not pronouce and who was almost impossible to understand. I finally figured out that she was saying I missed a payment but she didn'tknow when. I told her I had my bank records in front of me and I never missed on payment. She did not seem to understand and kept saying I missed a payment. After almost an hour on the phone, I gave up and wrote to Nissan.

That was six months ago and I still have not heard a thing and neither my bill nor my credit report have not been fixed. Further, Nissan takes almost 3 weeks to post a payment and then charges a 5.00 late fee. I have spoken over and over again with Nissan India and have gotten nowhere. An electronic payment that was CLEARED by Citibank on November 12th had not yet been received and/or posted as paid by Nissan on December 6th.

I called Nissan and spoke again to India and was informed by yet another woman that I could hardly understand that Nissan doesn't take electronic payment and that Citibank wrote a check and it must get lost in the mail AND it was my problem. I told her she was wrong - my Citibank statment specifies when and payment is made electronically or by check. Nissan is done electronically. She didn't want to hear it or maybe she just didn't understand but I asked for a supervisor, was put on hold and no one ever came to the phone! Im dumbfounded. I have no idea where to turn - but they are ruining my credit.

I have called and written, Ive sent copies of bank statements and received absolutely no response or resolution. I simply don't know where to turn. I feel like this is a scam. How is Nissan allowed to get away with this. Who polices these loan companies? Where is my remedy as a consumer. I don't have thousands of dollars to hire an attorney, and I shouldn't have to. What means is in place to protect the American consumer from this type of thing? Im still looking into it but in the meantime Im just stuck and its just more oppression by big business. Its not right.

David of Waterbury, CT December 6, 2008

David of Waterbury CT (12/06/08)
2007 Nissan Versa, developed a smell of mildew.Service manager discovered that due to faulty manufacture, an incorrect length of tubing on the air conditioner ahd allowed water to soak into cars floor mats. The resulting odor has been treated by detailers and has been treated using the ozone machine two times.The car has been out of service over three weeks. The smell is annoying and causes tearing and and throat irritation.

The cars trade in value has been reduced.The potential ill effects of the mildew are yet to be determined.

Jeremiah of Hesperia, CA December 5, 2008

Jeremiah of Hesperia CA (12/05/08)
Every weekend I have to drive to San Diego, ever since I started driving down tehre my car sounded weird and had a hard time starting. I checked the battery and it was completely dry. I had purchased a brand new battery from Auto Zone and the problem persisted. After I had replaced the battery my vehicle started turning itself off while I was driving.

I took it to the Nissan Dealership and the car has a Recall fo the computer causing the engine to stall while driving. My check engine light also came on, I was told that they can not work on my car while the check engine light is on and that I would have to pay 110.00 to have them do and OBD III test on it. If the problem is not covered by the warranty that I would have to pay for it to be fixed, well it seems like that this is a factory mistake if these cars are doing the same things to people everywhere. Why should I pay for a factory error?

A damaged battery, and maybe computer system. Has not been diagnosed yet.

Frank of Elliston, VA December 4, 2008

Frank of Elliston VA (12/04/08)
I took my vehicle, 2004 Armada, in for a front pinion seal leaking and they found both front manifolds had split and need replacing. I contacted the local dealer, New River Nissan in Christiansburg, Va and the service guy said that the factory warranty only covers to 80,000 miles, I have 83,849 on mine. Looking at Nissan service bulletins, this seems to be a trend w/ their manifolds.

1800.00 parts and labor

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