Nissan Motor Acceptance Corp.

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Magdalena of Wartrace TN (03/24/09)
I co-sign for a friend and the sales person from Nissan told me that in one year they will be able to release me from the loan. At firts I did not want to sign and she said that will be very easy just to call nissan and they will take me off from this loan. I have refinance my house and bank I refinance with want to pay off this loan of 20,430 and is not mine my friend is doing the payments fine, but they still do not want to release my name. They lie to me and is hurting my credit so much.

I have to pay 19,000 for closing plus this loan 20,430 I have not pay this loan, I am still diputing this account

Lise of Burlington, VT March 4, 2009

Lise of Burlington VT (03/04/09)
The defroster takes a very long time to defrost the windshield and during a snow storm it doesn't keep the window clear. Brought it in to Nissan dealer and they said nothing is wrong with it.

Windshield does not clear during the winter.

Edward of Park Ridge, NJ March 4, 2009

Edward of Park Ridge NJ (03/04/09)
Since Oct 22, 2008 I have tried to recify over charges regarding tax in FL of which the vehicle was registered and maintained in NJ. I have sent supporting documentation to NISSAN over several months only to find out nothing is done on their end. They actually sent the total tax assessment to collections. The recovery department does not want to review the paper trail regarding this issue and instead stated the account will remain passed due until paid in full and Mrs. Jhung up on me.

A 400 past due amount is now being collected by a collection agency including another fee for collections. This has also been posted on my credit report and affecting my score.

Lina of Lyons, CO February 23, 2009

I was contacted 2 weeks prior the return of my 2nd consecutive lease from Nissan. The lease manager at the Boulder Nissan and I had a discussion about turning in my Pathfinder in the two weeks - my questions were:

1. Do I need to make an appointment to have it looked at, and they responded no - just turn it in. I did so a day early and under the mileage. I was later charged a 131 late fee for not ordering an inspector.

2. I discussed the minimal damages with the lease manager - a cracked bumper which was estimated around 400 and a nick in the windshield that was repaired. We were told that we would not get charged if the inspector punched the window and it did not crack. We were charged anyway for the entire windshield after we had repaired it per their recommondation.

3. When we called to replace a lost key fob we were told it would be about 150 then were charged 230 on the inspection report. If we cannot trust the word of Nissan for proper lease return directions, then what are we, as consumers supposed to do? Nissan corporate said, "we are not liable because the back of your lease states you need to contact an inspector.." Well, I asked Nissan that exact question and I was told otherwise - now they expect me to pay for their disorganized, corrupt lease management.

Frank of Massapequa Park, NY February 20, 2009

Frank of Massapequa Park NY (02/20/09)
My family and I have been a loyal Customer with Nissan for at least 12 years. I have 2 cars now with Nissan. In January I went to lease a 2009 Altima and before I signed any papers I said to them I am returning mu Sentra and I do not want to pay anything on this car. I told them that I have leased with Nissan for 12 years and not once when I leased did I have to pay anything. Robert said there shouldn't be a problem. The result was me being charged 2,200.00. I called up Nissan Motor Acceptance Corporation and they said it was in your contact. I told them what Robert said but they did not want to hear about it. They even charged me fir a cracked windshield which I never had. I was appalled at the way they treated me. Robert did leave me a message and said send the bill and I will see what I can do. He did nothing extra other than 650.from Nissan when releasing . This left me with a bad taste in my mouth. My family nd I will never ever lease again with Nissan.

windshield 225.00, bumper/cover front 224.00, door left front, 46.00, door left rear 148.00, quarter panel left 4.00, bumper/cover rear 224.00, quarter panel right 4.00, door right rear 188.00, fender right front 88.00

Lindsay of Rumson, NJ February 19, 2009

Lindsay of Rumson NJ (02/19/09)
I am extremely frustrated with my lease on my 2005 Pathfinder from Nissan. Everyday for the past year I have been receiving phone calls (from India) regarding missed payments on my car. This is FALSE! Every month I have made sure my car has been paid for, and it clears EVERY month in my bank account. Not only do they charge a hefty late fee, which some how the number keeps getting higher each time I speak to them, they also have tacked on a city tax for my car lease. They said they assumed since my mailing address was in a city, the car must be there. FALSE again!

I had no idea I was being charged almost 50 more per month on my lease due to my car being in a city. If they took the time to realize where my car is insured, they would realize it is not in a city, but sitting in a driveway in a suburb in a completely different state than where the city is located. I cannot get anything substantial from the people I speak with at Nissan. It seems to go around in circles and more missed payments occur. The first time we spoke I missed one payment.

The second time we spoke I missed 2 payments, over December of 2008 I had missed 3 payments and just today, now the guy is saying I have had 2 missed payments not 3, and if I don't pay by TOMORROW my credit will be affected and my car can be re-possessed! This seems like a real scam to me. All my bank statements have shown that I have paid and the payments have CLEARED my account, so where is the money going every month then if not to Nissan?

I really don't know what to do at this point. My lease is up in May and I truly want this over and done with. I know I have paid every month since my lease started in November of 2006. Nissan is completely at fault and someone at the corporation needs to take responsibility for this unacceptable nonsense and stress they are causing myself and other Nissan customers! I will never send anyone to a Nissan dealership due to this aggravating mess!

Due to this my credit score will be affected, and will be very hard to lease a car from any other car dealership or take out a loan.

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