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Nissan Frontier

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Amanda of Hinesburg, VT October 7, 2009

The oxygen sensor on my 04 Frontier needed to be replaced. I tried to get it from Freedom Nissan, they ordered it by the vin. It was not the right part. I brought in the old sensor and was told that it was not the one for my truck. It had a Bosch/ Nissan number on it. I called Bosch who told me they had a contract for the oxygen sensor for some '03,'04 frontiers but Nissan canceled the contract so they don't make them anymore. I called Freedom Nissan where the parts dept was trying to get the part. I told them what Bosch had said, this was not something they knew. They said they were waiting for a call from Nissan. This actually had been three weeks of ordering parts and waiting for calls. I bought the truck from this dealer with 17,000 miles on it.

I called Nissan USA and talked to Raoul, who told me this was not the part that belongs on the car so they couldn't help me. He said it was not "stock". I told him it was stock and it had a Nissan/ Bosch number and if he called Bosch USA he could get that information. He didn't know what Bosch was. We worked through that and he called them. He called back and said I should take the car to the dealer because they don't have that sensor and I should have the dealer "fix" my truck so the regular sensor would fit. The threaded part on the sensor I have is much larger than normal sensors so the parts stores couldn't get a universal for it. I said that means they would have to replace the manifolds.

He said something that made me wonder if he knew what a manifold was and what that meant. I said does Nissan pay for this, he said no, since it's out of warranty. I told him I thought that was wrong since the vehicle is 5 years old with 50.000 miles and replacement parts should be available. This should be a 100 dollar part not a major exhaust replacement. He said that was the way it is. I asked to talk to a supervisor. He said the supervisor would say the same thing since he was just there to make sure the calls were answered politely. I said I still wanted to talk to the supervisor. The truck has been sitting for three weeks for an Oxygen sensor that should have been a 20 minute job and about 100 in parts. There is something wrong with this.

rodney of saint john, NB September 29, 2009

I have a 2006 nissan frontier se 4x4 .after having my 100k transmission fluid flush I began having acceleration problems.I took the truck back to the dealer and they checked the drive shaft. Later after several weeks I booked an oil change. 3 days later I brought the truck back and they then noticed the radiator fluids had mixed with my transmission fluids.I paid over 1200 to have it flushed and sealed .I was told if I had any trans problems they would replace it . Guess what !I had problems 2 weeks after the repairs and now I am being told warranty is up and the cost could exceed 7000 dollars . I am definetly taking this one to small claims .Nissan has lost my business!

Brandon of San Diego, CA September 14, 2009

Let me add my complaint to the thousands of similar complaints out there about Nissan's unacceptable warranty and repair policies and behaviors.

I own a 2005 Frontier SE 4x4. For a month, I was noticing that my truck would briefly vibrate at high speeds and then make a thud. It only happened occassionally when I tried accelerating from a cruising speed. It was almost as if it was trying to kick into overdrive.

My 60K mile warranty just expired a month ago and I figured the dealer wasn't going to help me, so I took it to a friend at Aamco. They found out that the transmission cooler had ruptured and the coolant had leaked into the transmission. Before I had them open up the transmission to see what damage had occurred, I called up the dealer to see if there were any limited warranty's for this issue. They reported that there were none. So I had Aamco open it up and see what the damage was. They reported that it would cost over 4,000 to fix!!! So I immediately called Nissan Corporate to file a case to get some assistance. After waiting a week for a response, they finally got back to me and said there was nothing they could do to help. So now I'm 4,000 poorer and worried that something else is going to go wrong with the truck. I'm tempted to sell it to recoop the money I spent fixing it. Last time I'll buy a Nissan.

William of Bowie, MD July 14, 2009

I have a 2005 Nissan Frontier with 55400 miles on it and I too have the same transmission problems. I took it to dealer and was told that some seal between the radiator and transmission has failed causing anti-freeze to seep into the transmission. JUST LIKE THE OTHERS who posted her.

Nissan refuses to fix...even though the power train (which include the transmission) is still under warranty. I was told today to repair it will cost me 6900 more than have of what I currently owe. THE WARRANTY GUIDE SAYS 5YRS / 60K MILES. IT SAYS CERTAIN THINGS ARE NOT COVERED BUT IT DOES NOT INDICATE THAT I WOULD NOT BE COVERED IF THE FAILURE WAS DUE TO FAILURE OF A PART THAT IS OUT OF WARRANTY........THIS SHOULD BE A RECALL ITEM!!!! I have search and found 3 others who just like me and the two other here have the SAME exact problem.

Joseph of Wilmington , DE July 2, 2009

I have a Frontier truck 2005 that has been in to the Nissan dealership for a transmission problem. Initially they stated that "I was hard on the truck" its a truck, so to make the bottom line seem like my fault. Then they start to tell me of the 8500.00 in repairs. There is a problem with the radiator, there is a problem with the catalytic converter, there is a problem with some pump, and the transmission is shot, blah, blah, blah.

After research I find out that what this all boils down to is that the defective radiator caused the fluids to mix and ended up in the transmission. I HAD NOTHING TO DO WITH THIS. It is a defeat that they won't own up to and offer any help with a repair. So I owe 5,000 on a truck and need to put 8,500 into repairs. I am fed up with Nissan and the attitude that it is all my fault. I couldn't do this if I tried. I was at a junk dealer and he mentioned that this was a horrible year for the transmissions. If he knew this then Nissan most likely did.

Amy of Hollis , NH June 25, 2009

I'm a disappointed 2006 Nissan Frontier owner. I have an unresolved structure problem to my truck and received minimal service regarding this issue. I have made multiple complaints about a defective steel frame on the underside of the truck bed and the problem still exsists.

It all started several months after the purchase. I've complained about a noise coming from the back end of the new Nissan Frontier. I've made several complaints about it to Team Nissan in Manchester NH. I was told every vehicle makes noises. After several complaints and being ignored by Team Nissan, I went to a local mechanic noticed the steel underside to the truck bed was cracked. I went to Team Nissan in January, 2008 to have them fix the problem. They welded a piece of metal where the defective steel was and replaced the mounting hardware (two different service dates). Several months later, the truck bed was still making noises, but I tried to ignored the problem because I didn't want to go back to Team Nissan and deal with their poor service.

By March of 2009, I asked Peter's of Nissan to take a look to see if the frame was making the reoccurring noise. They said, they couldn't find anything wrong with it. In April of 2009, the frame actually snapped and the mounting hardware was no longer securing the steel frame. I brought this concern back to Nissan USA (never returned my calls), and Peter's of Nashua, NH. Peter's of Nissan informs me this problem is NOT covered under warranty. How can a defect in the frame of a truck be the responsibility of the owner, especially when I haven't misused the truck!

I wish Nissan USA would have the decency to call me back.

Bobbie of Mountain View, CA June 18, 2009

2005 Nissan Frontier Nismo Crew Cab PU Truck-- paint is peeling off fenders. Clearly, the painting was not done properly. I plan to take it to the dealer and discuss it, but see others complaining of the same thing, so it seems that Nissan has a paint problem.

Gary of Hauula, HI June 9, 2009

I purchased a 2005 Nissan Frontier Crewcab brand new along with the best warranty they had to offer. Recently I began to experience problems with either the transmission or acceleration systems. While either in the stopped position or slowing down the truck's engine would rev very high and lunge forward. I would have to step on the brakes very hard to stop it before almost crashing into the other vehicle in front of me.

Twice I took my truck into the King Windward Nissan to check on this problem but was told after they did whatever checks they said they did that nothing was wrong with my truck. I do not know if they did any intricate diagnostic computer checks of the transmission or accelerator systems or sensors. The Service Mgr., Frank, took me on a road test with him but could not recreate the problem that I described. He told me afterwards that he could not find anything wrong with the truck. At that time I trusted his inspection but knew what had occured with my truck was real and could be a problem later on. I told this to Frank the service mgr. before I left the Nissan dealership.

Well, two and a half months later as I was preparing to stop as I turned into a local driveway restaurant the same experience occured. The engine began to rev very high and the truck started to lunge forward very hard. I tried with all my might to stop it but it kept surging and lunging forward and I was unable to stop it quick enough before it collided into a pillar. As it bounced off the pillar it began to do the same thing, surge and lunge forward again.

Fortunately I was able to stop it this time and get it out of gear. It was just lucky that nobody had walked in front of my truck or else it could have been a very ugly situation. I was injuried slightly because of this malfunction/defect with this truck. It was also fortunate that I did not get into a more serious accident while driving on the road after being told that nothing was wrong with my truck by the local Nissan dealer and their agent mechanics the last two service appointments to have this problem looked into.

Now I am having to deal with Nissan North America while my truck sits in the dealer's lot waiting for their decision as to what they are going to do. The incident occured on May 13, 2009 and I have still not heard their decision as to whether they are going to fix the damages to my truck, the pillar at the restaurant or fixing the problem with my truck. I am afraid to drive my truck anymore and have been put under undue stress because of this product defect that could have been very serious or maybe fatal had another episode that I described occurred again.

I was given a small Nissan Sentra for a loaner but its not the same as my truck. Nissan sent a Dealer Technkcal Specialist to check the truck and he took photos, checked over the service history, etc. but how neutral will he be in his reporting back to Nissan. Afterall, he works for Nissan. I had three estimates done averaging around 2,000 not counting on any underlying damages after the bumper, etc are removed.

robert of mansfield, TX June 6, 2009

I have a 2005 frontier that has had several recent problems starting with both of the cataliac converters.the power supply system and the timing chain noise.the noise was reported to the dealership Don Davis in Arlington texas when it wasin for warranty of one of the converters and they simply did nothing about the noise.now the second converter was changed under warranty the dealership tells me the timing chain is an issue but the truck is 1600 miles over the warranty.

I went through all the red tape with Nissan and even provided them with service records but it was simply denied because I DIDENT HAVE ALL MY SERVICE DONE AT THEIR DEALERSHIP.thay made me wait 3 weeks for the denial phone call.I have purchased 4 nissans and currently have an 07 pathfinder and an 08 titan so i am sure i will get to deal with this "wonderful"company again.

I am still trying different avenues to resolve this isue throught the Better Business. NISSAN---Do the right thing and stand behind your product.

Dawn of westminster, MD June 4, 2009

Want tpo update on our 2005 Nissan Fronteir with the defective radiator that caused the fluids to mix in transmission causing the 7,000 in repairs that good 'ole Nissan and Len Stoler in Westminster maryland REFUSE to fix. Today is June 4th, 2009. I have called all week and left messages for ERIN (Nissan "specialist"). She has not returned one call. Nissan is Owings Mills, Md ( where Nissan told us to tow the P.O.S. to) called this morning and said we had to get the truck off their lot because Nisasan is refusing to pay for the repairs or they will start to charge storage fees.

The truck has to be towed everywhere and we cant fix it. We donot have 7000. We have had this for only 11 months and still owe a major amount of money. The 347.00 payment is due the 10th. I am SO frustrated. I put a call into the news and looks like they will investigate the case. who knows. No wonder the car industry is like it is. BUY AMERICAN. 22,000 AND 25,000 MILES.

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