Russell of Carnegie PA (12/28/08) My wife and I were driving on a clear warm November day. We started up a hill and all of a sudden the Nissan Frontier we were driving started to accellerate. I pushed on the brake and the truck jumped to the right of the four lane road. Hitting the curb the truck went to the left of the road. I pumped on the brake as you are told to do with ABS brakes, but everytime I did the truck jumped and continued to accelerate. We were bonced up a hill then at full force the truck was in the air. When we came down full weight the force blowing out the tires and wheels, the truck continued in full acceleration. It was only because of the tires being blown out the truck couldn't go any faster so I was able to turn the truck into a driveway and trun it off.
We had the truck toed to West Hills Nissan, Pittsburgh and they told us they could do nothing about it, they were just a franchise of Nissan. We went home and called Nissan North America and from the start until today they have done nothing to help us. I would call, speak to one person, not hear from them again then call and talk to another. This has gone on from the start.
Eventhough my truck is two years old and has 14,000 miles and under coverage, Nissan would not give me a rental because they claimed it to be an accident, but it was caused by false acceleration of the truck. I have names of everyone I talked to at West Hills Nissan, Pittsburgh and Nissan North America. I kept very good notes on all contacts, but to no avail.
Cluadia of Oak Forest, IL September 24, 2008
Cluadia of Oak Forest IL (09/24/08) My nissan frontier has had a lot of issues and when I took to this dealership to fix it i payed over two thousand dollars to do just that. Not a month passed and was doing the same thing so I took it in and they fixed a lose fuel injector wire said that it would need a fuel injectors but it was fixed again, no such luck. so not having the money to just fork over so they could randomly guess what the problem i just dealt with it until it wouldn't start then I took it back.
This time they said it was the fuel pump. Basically having no option I had them fix it, for what i ended up finding out was a ridiculous price. For a normal fuel pump, according a computer program designed to calculate mechanical times for certain jobs, it is a 1.9 hour job they charged me 4 hours saying the mechanic said it would take him that long. In my opinion I am paying for an inability to do his job and do it right.
I have spent 3,702.01 on a problem that if it is fixed now it would of cost me 750.00 tops, done right.
James of Scottsboro, AL August 6, 2008
James of Scottsboro AL (08/06/08) We recently traded in a 2006 Nissan Frontier King Cab pickup on a 2008 Dodge Ram 1500 pickup. We purchased this truck @ Moultrie Nissan Inc., 9736 US Highway 431 in Albertville, Alabama on 07/25/06. The mileage @ the time of transfer to Alexander Scofield Chrysler,Jeep, Dodge in Arab, Alabama was 28,156 miles. The purchase price of the Nissan Frontier included Nissan's factory warranty which was good for 3 years or 36,000 miles,whichever comes 1st. At the time we purchased the Nissan pickup, we purchased a 60 month or 100,000 extended service agreement for the price of 1095.00. The date @ transfer was 07/11/08 and we cancelled the extended service agreement on the Nissan Frontier pickup on 07/17/08. We have been told that our refund on the extended service agreement will be prorated and will be approximately 632.00. It clearly states in our extended service agreement coverage under this service agreemant mechanical breakdown and towing coverage begins when the New Vehicle Warranties described in the Warranty Information Booklet expire. This had not ocurred by the time we traded the Nissan Frontier in on the 2008 Dodge Ram pickup. We had the Nissan Frontier pickup for less than 2 years and as I stated earlier, the odometer reading @ that time was 28,156 miles.In a paragraph before the one I just quoted it states in the booklet:This Agreement begins on the date the vehicle is delivered to the first buyer or put into use (in-service-date) whichever is earlier. But all repairs for the first 3 years or 36,000 miles are covered by the manufacturer's factory warranty and nothing is covered under the extended service agreement until that warranty has expired, either by date or mileage, whichever comes first. How can you prorate a service agreement that is not in force until the factory warranty has expired? So we have challenged NESNA's interprretation of their extended service agreement booklet. It is our contenetion that we are owed the entire 1095.00 that we paid for this service agreement @ the time we purchased the 2006 Nissan King Cab Frontier pickup. We also feel that Nissan misrepresnts their extended service agreements by stating that that our sevice agreement is a 60 month or 100,000 miles service agreement. It is rather a 24month or 64,000 mile service contract since it covers nothing until the manufacturer's warranty has expired and runss concurrently with the manufacturer's factory warranty and only covers the vehicle after 36 months or 36,000 miles,whichever comes first. In the case of our 2006 Nissan Frontier pickup the the 60 month service agreement began on the date that we purchased it and only covered the vehicle for 24 additional months or 64,000 miles(from 36000 miles to 100,000 miles or a total of 64,000 miles. In addition to the purchase of our 2006 Nissan Frontier pickup @ Moultrie Nissan Inc. in Albertville,Alabama we also purchased a 2008 Nissan Altima 2.5S sedan on June 30,2008. Again @ the time of purchasing the Nissan Altima,we purchased the same service agreement on the Altima that we had purchased on the Nissan Frontier pickup. We have cancelled that service agreement becayse we do not plan to keep the Nissan Altima for more than 2 years. At the time of completing the loan contract we were charged 1245.00 for the extended service agreement. When we received our Nissan extended service agreement, we learned that the price of extended service agreement was 950.00 and not 1245.00. We just received the extended service agreement booklet on thursday,July31,2008 and the next day we went to Moultrie Nissan and confronted them with the overcharge of 295.00. They told us that the extra 295.00 was for GAP insurance. WE NEVER signed any paper that said we had agreed to purchase GAP insurance on the 2008 Nissan Altima. And the service agreement application that neither my wife or I signed clearly states that the Agreement Purchase Price is 1245.00. There is nothing on this paper that says we are buying GAP insurance. We have been told by Moultrie that our loan balance will be credited in the amount of 950.00 only. We clearly were charged 1245.00 for the service agreement on the loan contract papers. We have not been told how we will be reimbursed for the 295.00 overcharge or even if we will be reimbursed. If we are not reimbursed for the 295.00 overcharge ,either by a credit to our loan balance or by check from Moultrie, we will file a claim in small claims court. Also we paid more for the 2008 Nissan Altima than we were quoted by the salesperson who sold us both the 2006 Nissan Frontier pickup and the 2008 Nissan Altima sedan because we trusted him and the dealership wrongfully and should have read all of the fine print!!!!
Wayne of Hot Springs, AR May 4, 2008
Wayne of Hot Springs AR (05/04/08) 2007 Frontier Nissan Cheap Gas Tank... The gas tank is made out of plastic and very easy for a low life person to cut with a pocket knife.(I found out the hard way!!! And high gas prices will cause many others to find out the hard way too.) Welcome to the real world,Nissan wake-up... we have low life people stealing gas and your only making it easier for them by making cheap plastic gas tanks!!!(What good is a lock gas cap? LOL) To replace my gas tank it will cost about 1000.00 But ALOT WORSE... I have to park in the same place... with a NEW 1000.00 gas tank where a low life person already knows how easy it is to use a pocket knife to steal my gas!!! .
Jason of Savannah, MO March 12, 2008
Jason of Savannah MO (03/12/08) I bought an 02 nissan frontier with 118k miles on it, took it for a test drive and all seemed well, while driving back to the state I live in it the thermo was well over the H, checked coolant level and there was none, the reservoir was bone dry, I than pulled into a walmart and bought coolant, problem resolved...sorta...I needed gas so as I was filling up a great amount of gas spilled all over the place as it topped off, asked the dealer about it and said the fuel pump had been replaced and theres nothing they can do about gas spillage. When I arrived home I realized the owner before (or maybe it just died) disconnected the chime if the keys are left in the ignition or the lights are left on with the door open, asked nissan about this and not one mechanic knew where the chime was located, they would only attempt to find it after paying 120 to open the instrument cluster and not even gaurantee if it could be found and fixed, lost one battery because the lights were left on from getting off work in the early hours, way ta go nissan. At around 136k with no signs at all beforehand my truck overheats to the point my engine light comes on within a minute, immediately pulled over and checked the gas cap realizing there was a coolant loss into oil and vis versa with the color of black in coolant, limped home and flushed it out and added sealant, actually held up until 141k, before it stopped working I needed a balance so I took it in, had to take it back 3 times after the initial balance because nissan couldn't get it right the first time,the 3rd time they said my front bearings needed packed, as they were taking the auto lock 4 wheel drive assembly off they found a cracked plastic piece, when they looked into getting just that peice they wanted me to buy the whole assembly for 280, I refused. Shortly afterward it started operating warmer than normal, but only off and on and not everyday, which I'm still having the same problem but no money to fix. Theres many little things I did not include about this truck that are wrong with it. Fact is Nissan developed a very poor product compared to earlier models and a very poor reputation as well.
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