Frank of Menifee CA (12/03/07) The Truck Shifter is gone. Since the beginging it wasn't right. Any type of shifting it would slip. Smoky smelly order from the reverse in the driveway. Called the dealer and they said it was not a recall. the truck is Very new always garage keep. change oil. 2006 Nissan Frontier.
Nick of Reading, PA November 19, 2007
Nick of Reading PA (11/19/07) I own a 1998 Nissan Frontier. I paid 10,000 for it 2 years ago. The dealer and corporate Nissan has informed me that they no longer make the parts to fix my instrument cluster. Without a speedometer my vehicle can not pass inspection. They are telling me too bad, they have no solution. They told me to call scrap yards. I did, they have nationwide searches. I was told by multiple yards that this is such a problem item that no one in the nation has a cluster. I have been trying for 2 months. Nissan is so aware of this!
Ted of Trenton, NJ January 19, 2007
Ted of Trenton NJ (01/19/07) My service engine soon light came on. I took my Nissan Frontier in to have oil changed. After work had been completed I started my truck service engine soon light was on. Went to service advisor Gregg and told him light was on. He went into shop and when he came out he said light was on when I came in. I agreed but truck had just been serviced.
Gregg stated that Haldeman would not do anything in regards to serice engine soon light unless requested by customer. I thought that was not a good policy. He said it would cost 92 to hook computer up to truck to determine what caused light to come on, anything from faulty gas gap to who knows what. He said many people do not have diagnostics done when advvised of cost. I did not have diagnostics run. I question the importance of service engine soon light if dealer does not comment on light being on without being asked, and then many customers refuse diagnostics when advised of cost.
I contacted Nissan North America Consumer affairs little satisfaction. spoke to Myna(?) Shaw I thold her my service engine soon light was on prior to and after servicing. She advised me that I did not have my engine serviced I had trucks oil changed. When I commented on dealers lack of concern about service engine light she said they would tell dealer that maybe dealer should comment on this light without being prompted by customer. In summary I am unhappy with Nissan response up to this time.
I think 92 is high dignostic test if it needs to be done whenever service engine soon light comes on. I also wonder what affect this has on warranties. My truck is under warranty I do not know if this influences Nissan Actions. Nissan maybe should also define what they consider to be engine servicings.
Scott of Bay City, OR December 13, 2006
Scott And Hollie of Bay City OR (12/13/06) Took our 05 Nissan Frontier to Beaverton Nissan on December 5th to have it serviced because the check engine light was on. We were told approximately four hours later that we needed to have the dump valve replaced and it would be covered by the manufacturers warrenty. Went home because they were not sure when they would get the part. We were contacted by telephone the following business day and told that are charchol canister needed to be replaced and it would not be covered because from what they could see the vehicle had been under water!
They said they could tell by the dried dirty water on the frame and the water in the charchol canister that it had been flooded by water. We live 5 miles south of Tillamook which if anyone watches the news they know we had a very bad flood the first part of November. I feel they are using this flood as an excuse to not fix my vehicle under the manufacturers warrenty. My truck has NEVER BEEN IN ANY WATER OTHER THAN THE AMOUNT THAT FALLS WHEN IT RAINS NORMALLY. I am sure there is dried dirty water on the frame.
My husband who drives the vehicle on a daily basis is a logger and drives offroad daily. He drives this vehicle through mud when it rains and through several inches of dust when it has been dry. obviously that would cause there to be dried dirty water on the frame. We have not authorized Beaverton Nissan to complete the repairs because we will not pay for something that is not our fault. Somehow we have a 600 dollar bill that will be approximately 700 dollars once this vehicle is completed. Is it our fault that the first diagnosis was incorrect and that they had to check several different things and rack up a huge bill before finding the supposed problem? We do not even know if this really is the problem as the part has not been installed as of yet.
Contacted Nissan north america, Inc. on the sixth and spoke with Kim who was the person who set up the file and sent it to Linda to start work on. Was supposed to hear from Linda by the end of the business day on the seventh. Did not hear anything from anyone by the end of the day on the seventh. Tried reaching Linda numerous times on the seventh, left messages every time I called. Called back on the eleventh several times, finally heard from Linda at about 4:30 on the eleventh. Linda said she had contacted beaverton Nissan that morning and the service manager was off that day. She said she would be calling them first thing in the morning of the twelfth as the service manager was schedualed to be there that day.
On the twelfth at about 3:00 the service manager from Beaverton Nissan called us and asked what we were going to do. We told him we were still waiting to here from Nissan North America, Inc. consumer affairs dept. We called Nissan North America several times between eight in the morning and three in the afternoon. Again no answer no return call. Called Beaverton Nissan Service Manager at approx. three in the afternoon to see if he had been contacted by Nissan North America at all. He had not received any calls since he returned to work on the twelfth.
Called Yancy at Nissan North America and asked to speak to Lindas supervisor or someone in charge. Said he would send an e-mail to her supervisor and would hear from them soon. I feel it is very unproffesional for Linda to be taking so long in contacting Beaverton Nissan. Whats the holdup?
Marilyn of Kapaa, HI November 26, 2006
Marilyn of Kapaa HI (11/26/06) Aloha, My name is Marilyn Mohler and I am the Founder/Exceutive Director of a grassroots nonprofit helping single parents since 2000. I traded my 1989 Nissan Pathfinder which I owed for 11 years for my very first new truck (2000 Nissan Frontier Crew Cab) from Kuhio Motors here on the island of Kauai. February 2005 a person donated a MPV Mini Van to my group and since then I have been driving the van.
The truck has been basically parked for little over a year. Six years have passed and this truck has been showing signs of rust coming from inside of the hood and also from the support bracket which has made the radiator to fall from its support. My contract I signed gave me a undercoating/rust proofing. The sales person agreed that my contract said rust proof. Since I have talked with the sales person who sold me the truck and they are not standing by the contract. I also recently took the Frontier to the dealership to be inspected and the sales person called their tech to look at the problem and they came back to say everything was find, the tech even sprayed some areas I guess because of the fumes that smelled as I enter the truck. I do not think that this company has integrity to stand by what they claimed to have done to the truck. Four different individuals have told me that the Frontier was never been rustproofed because of the rust. Had I not gotten a donation of another vehical I would have endanger the lives of young children. The overheating of the radiator and also the falling of the radiator when I loan the truck to my daughter in law who was stalled on the roadside until help came.
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