Linda of Cherry Hill NJ (11/22/06) I bought a G35 Coupe new in 2003 and at 11,000 had to replace brakes & rotors (warranty) now at 20,700 I have only 30% remaining after 42 years of driving including Corvettes I find this very unusual and expensive also the tires need replacing also. I looking for a new ride. Handling in ever the slightest snow 1/2 is awful.
Howard of Teaneck, NJ February 11, 2006
Howard of Teaneck NJ (02/11/06) Brake defect? Cost of ownership of G35 Coupe too high. + Every other oil change Dealer service dept. checking brakes?? What is going on, are there others with this same problem.
Oscar of Hollywood, FL June 30, 2005
Oscar of Hollywood FL (06/30/05) Warning light goes off... No manual to find problem, Called Triple A for road side assistance- did not know infiniti provided this service and i have paid for it(found out from tow truck guy) Now tow truck guy does not know what warning light means..so i call a friend who has the same car but has a manual and we identified the problem as low tire pressure. Now Triple A guy tries to remove tire can do it, not key to unlock rim lock.
Called dealership did not get anywhere and requested sales manager and he hung up on me MIke Vianna...Called customer Infiniti national customer serivce and did not receive resolution and was told by customer service agent my issue does not qualify for a supervisor. That was the last straw...now after explaining to National Customer Service my issue with now only having 4 nuts on my car not 5 ...was told you dont need all 5. At that point I have parked the car.
Deborah of Long Beach, CA June 27, 2005
Deborah of Long Beach CA (06/27/05) On 9/03 I took my '98 Infiniti Q45 to INFINITI SOUTH BAY 3035 PCH Torrance, CA 90505. The airbag light was flashing. At that time they said I needed to replace the left drivers side unit assembly. On 12/04 I went to CERRITOS INFINITI for service and because the airbag light was again flashing and was told the same airbag unit need to be replaced - I declined the service. On 4/05 when I took my car in for service at CERRITOS INFINITI the subject came up again about the airbag. I asked the service representative, Irwin, if it was the same bag that had been replaced 9/03. He verified that it was the same assembly unit.
I asked how could the unit go out and has never been deployed? His only response was that the first one was replaced at about 142,000 miles and that I now have 178,000. But that is unacceptable. I dont understand my I have to continouly replace an airbag that has never been deployed. I have never had a problem with airbags before. And this is the same unit - so there must be a defect or it was never installed right (in 9/03) in the first place.
I have been trying to find some solultion with Cerritos Infiniti. Who in turn referred me to Infiniti Consumer Affairs. They said that the warranty is for 12-months and its financially my responsiblity. Or I could just disconnect the airbag. Which is not a solution as far as I am concerned.
Francisco of Sherman Oaks, CA April 28, 2005
Francisco of Sherman Oaks CA (04/28/05) I recently purchased a brand new 2005 G35. When it reached its 4k miles my first incident was the srs air light that lit up on my dashboard. I took to the dealer to get it looked at. They replaced first the driver's side airbag module. A few days later then light came back on. I then took it back were this time they had the vehicle for over a week because they had to send an Infiniti specialist. The fixed the problem and replaced body combo switch (spider cable behind airbag). Well I was promised after this that I will have no more problems.
Well it’s been more than three months and once again the light came back on. They have had my car since April 17, 2005 and now they are telling me that they will not have the car fixed till the end of May. I am very upset and furious. I am still making my car payments on a vehicle which I don’t have. I also have navigation for business use and I can’t even utilize it because I don’t have my vehicle. The most important thing is that I don’t feel safe in that car anymore. I don't know what else to do.
Terms of Use Your use of this site constitutes acceptance of the Terms of Use
Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.
Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.
For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.
Print This 
Email This
