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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.
Bruce of Jefferson, GA August 2, 2009 I own a 2005 Inifinity FX35 and the dash started bubbling up about 3 or 4 months ago. It has gotten considerably worse since then. It does not sit out in the sun all day, every day. When at home, it is in a garage. M. of Bradenton, FL July 10, 2009 I bought an Infiniti at the end of 08. I have have multiple issues with the dash board going blank for no apparent reason....no gas gauge, no spedometer, etc. At times no AC and no radio either.Took it in to be repaired. I was told 3 days later it was all fixed. A week later same thing happened so i drove straight to the dealer so they could see No dashboard. When i tried to put the car in park at the dealership, it wouldn't get out of drive and it wouldn't turn off. The dealership took over at that point (service). I got the car back a week later stating it was fixed. One morning about a week later, i drove my son to the doctor. I could not get the car in to park or shut it off. I played with it for 5-10 minutes and finally got it turned off. I had the same problem when we left the doctor. The car wouldn't come out of park and there was no dashboard electrical. I brought the car back to the dealership. It took over 3 weeks of going through 100s of codes, replacing the alternator, replacing harnesses, etc before they said the replacement of the Body Control Module appears to have fixed the problem. I have had the car back for a few weeks with minor flickering of the dash lights and now my steering rubs internally, which it didn't do before. Consumer Affairs and arbitration did nothing for me. The car had less than 5,000 miles on it. I have absolutely NO confidence in this car or Infiniti's ability to provide appropriate customer service. I actually told my story to someone at work who said they had the same problem with their G35 and traded it in. I wasn't even given that opportunity, even though i don't think at this point i will ever buy an Infiniti again. cyrilla of phoenix, AZ July 10, 2009 g35 was purchased on 07/05/2007 with 29,240miles. on: 07/06/2007-car was towed and the clutch assembly was replaced: on 07/25/07: car towed again, replaced clutch master cyliner 08/17/2007: Mulit cylinder misfirred, replaced fuel pump replaced #2 cylinder 09/06/07 30k tune up 9/12/07: towed #2 cylinder dead, replaced #2 coil again 10/03/07 towed #2 coil failed, , replaced #2 coil. 10/04/07 rplaced #2 coil and engine computer chip This problem is still continuing today and infinity will no longer replace under warrentee. In march 09 the door handle fell off. J of Milwaukee, WI July 4, 2009 I bought a used 2005 Inifiniti G35X Sedan, and within 6 months discovered my brakes would need to be replaced. I wondered why the car was so inexpensive. Now I am online seeing if there is a way to fix it, only to find out that this is a major issue. Why would the dealer not disclose this information to me, if the expected cost of ownership is more than what the manufacturer printed? Mark of topanga, CA July 3, 2009 My dashboard is bubbling all over and the dealer says they cannot do anything about it except charge 1000-2000 to fix it. I think its a defect and many other owners are experiencing the same defect in their infiniti cars. Timothy of Staten Island, NY June 11, 2009 I have a lease deal on a M35x that was fully loaded. The car has encountered problems in the beginning and the same problem persisted for 2 years after the lease was signed. The payments I make on this car is about 750 a month (not including the down/taxes/and other fees). This car has been on a flatbed 5 times this pass 2 years for the same problem. The problem is the car wont start, the steering wheels locks up and the car needs to be towed to the dealership only to be restarted and returned to me with the same problem. I have tow records, service records, and records of roadside assistance calls made for the problem this car has given me. I have spend 6 hours in one day waiting for 2 tow trucks to give me a hand on a rainy day. The worst part of all this is the sub par service and experience I got when dealing with the service agents. Not only did I feel insulted after talking with Rico T., I felt a strong sense of discrimination in the remarks he made towards me, a consumer. When my family and I started started leasing Infiniti over 15 years ago, it was for the reputation it held for the quality of the vehicles and great customer service however overtime I start to find that the quality of their vehicles continue to decline to the point where the car doesn't even start 6 out of 10 times. The premium customer service that they supposedly offer is not even comparable to the the service I would receive at a Hundai dealership. I had expected better from Infiniti but after dealing with Rico, I have become very disappointed. I have to be extremely calm in order to speak to their representatives. Rico as mentioned above happen to be a boss, yet his service was the worst by far. He had verbally and financially attacked me and made the the people around me really uncomfortable during a 3 minutes phone call; after being cursed at using [an expletive] word @ one point, Rico had threatened to slap additional fees to my account. Rico T. had cemented my decision to permanently never deal with Kings Infiniti again. Ashley of Central, SC April 18, 2009 Ashley of Central SC (04/18/09) Carroll of Warners, NY March 26, 2009 Carroll of Warners NY (03/26/09) Advertisement
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