I am ready to get rid of my 2009 Murano I am disapointed in the quality of Nissan it has really gone down I owend a Nissan from 1996 till 2008 and was really impressed with the quality of there product so I said we are buying another Nissan wrong move I am surprised at how much the quality has dropped. My 2009 Murano is a piece of crap I am going to trade it in for a GMC it's about the same quality at least I get to help the economy out buy American there are just as good as the rest PS here is whats wrong with my Murano, it is noisy can't here the radio unless you turn it as loud as it will go the motor is loud.
James of Westbrookville, NY March 31, 2009
James of Westbrookville NY (03/31/09) I own a 2003 Nissan Murrano, and the exhaust is poorly designed. All of the Welds in the exhaust have rusted through, although the rest of the stainless steel exhaust is in fine shape. I have had to repair every connection flange because they all rotted away & fell off. And I am not going to spend THOUSANDS for exhust parts when only the flanges rust away. And the Exhaust mainfod is too thin. I have had to replace the manifold when it broke in half from heating & cooling cycles. this is the first time I have ever seen anything like it. And it was only a 12 hour repair. The wheel bearings and strut mount bearings have also gone on this car. Too much is failiung on a car with only 110,000 miles on it and all of the parts are Dealer Only and ungodly expensive.
Economic only, Fourtunatly I do all of my own repair work. But I feel this car is disproportunate in it's repair costs. I will never buy another Nissan
Marina of San Diego, CA March 2, 2009
Marina of San Diego CA (03/02/09) In March 2008 I purchased a 2005 Nissan Murano with close to 30,000 miles on it. February 2009, I hearD rattling on the driver side window, right below my shoulder. (I have had problems with both driver and passenger side windows before, 1 month AFTER I purchased this vehicle). Anyway, I took it to a Nissan dealership where they found a crack on the inside of the door (the welding split in half) which was causing the window to rattle. That dealership could not help me, so I contacted the Nissan dealership where I purchased the vehicle, they HAD to see this crack. 3 Managers came out and were amazed and mystified as to how the crack got there.
One of the managers (I believe he was the Sales manager) actually bent the window, it is no longer solid. They said they would have to have the General Manager take a look to determine what steps to take. Next day, I was told that the GM said I had to take it up with Nissan Corporation because the manufacturer warranty of 3 years, 36,000 miles had expired, who would know, that close to 4 years later, the welding would split? It's a clear manufacturer defect.
I contacted Nissan Corporation and they could not/would not help me because of the manufacturer warranty. I have to pay out of my own pocket for a bad manufacturing weld job. Nissan does not stand behind the quality of their vehicles, if it's after the warranty, excellent or good condition, you pay for their defect. This car is 4 years old, still looks brand new, has 51k miles on it but rattles like a 15 year old beat up car. Why should I have to pay for poor craftsmanship? 400 out of my pocket and Nissan pays their welders how much to get it done right? I will never buy another vehicle from Nissan again.
The crack is located on the inside edge of the driver side door close to where the window is (where they usually put the type of oil the vehicle uses or VIN). Apparently it's the thinnest part of the metal. The weld split in half about an inch wide, hopefully it's not spreading. Do I have any kind of rights as a consumer?
Scott of Mentor, OH February 23, 2009
Scott of Mentor OH (02/23/09) We purchased a 2005 Nissan Murano with 35000 miles on it. We noticed it was burning oil and took it to a so called Nissan dealership (Sunnyside in Mentor Ohio). At that point the car had 45000 miles. It took them 3 months to tell us that they were not going to honor the warranty. We showed them all of the records of the oil changes that were done at 3000 mile intervals. Their conclusion was sludge. They came to this conslusion by only taking off the oil cap. They did no other tests.
We will never buy a Nissan agian and I tell everyone that is looking to buy a car...not to buy Nissan. So far they have lost over 1million in business. They wanted to charge us 10000 to put in a new engine. I purchased a used one (with a warranty) for 5000 installed.
Charles of Goshen, KY February 21, 2009
Charles of Goshen KY (02/21/09) My 2009 nissan murano has 2 shades of gray paint on it. From the rear doors back it is much lighter, I ask the indiana nissan dealer to take care of this problem and have had no luck with them, I paid 34,000 for this car. I also noticed all the gray 2009 murno suv,s look like they have the same problem. No responce from nissan. Can you help me?
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