Nissan Titan Reviews

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About Nissan Titan

The Nissan Titan is a full-size pickup truck that debuted in 2003. Read more Nissan reviews to learn about other models.


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Nissan Titan Reviews

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    Page 1 Reviews 0 - 10
    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaffBillingTransparencyResolutionTimeliness

    Reviewed May 22, 2026

    Briefly, In November 2025 I took my 2021 Nissan Titan Platinum Reserve to the Nissan of Clearwater dealership because my electric tilt steering wheel was frozen in the upright position. (The second of two issues regarding the electronics. The first was also documented with a case number) After working on the issue all of December and January, Nissan confirmed the part was under warranty but informed me that the part to repair it was ‘back ordered!’ With the vehicle completed disassembled, the dealership suggested I reach out to Nissan Consumer Affairs to ask them for help to expedite the part.

    For the next several months I received periodic emails saying: Currently, there is no change in the ETA for the CONTROLLER ordered for your vehicle. Please know we have escalated your part order to the highest level to get it expedited as quickly as possible. We appreciate your patience and we will continue to provide you with regular updates regarding this order. The part arrived April 22, 2026 but did not resolve the issue. After several weeks of continuous follow up, Regional VP’s of Nissan Tech Services like Tom Osbourne, got involved but did not resolve the issue. With another attempt, they decided to take the part from a Titan on the lot. That fixed the issue.

    Here is where Consumer Affairs is terrible. On Monday, May 11 Nissan Consumer Affairs contacted me to say they would begin the re-imbursement process. NOTE: Several times they informed me they could not do anything/review the case UNTIL the vehicle was repaired and returned. I picked it up the prior
    Saturday, May 9th. On Monday, May 11th I submitted all documents including payment records, proof of ownership, Insurance, odometer readings, etc.

    At 9:30 AM On May 19th I received a call from Nissan Consumer affairs saying the re-imbursement was approved for the seven (7) months. The recited the figure. They also approved a $250 voucher for future service (and read to me all the disclaimers for that voucher)

    At 3:00 PM on the same day, May 19th the Nissan Consumer Affairs person, BHAVIKA, called to ask for my mailing address. At 3:20 PM on May 20th, the next day, Nissan Consumer Affairs person, BHAVIKA, called to tell me that it would only be approved for three (3) months of payment saying that I had approved only three months of payments with a prior representative. That never happened. As noted earlier, they did not even offer any re-imbursement until the vehicle was repaired. Also, the part was not even received at the dealership until the 6th month/April.

    At 1:00 PM on May 21st Kayla, a Supervisor called to discuss the details and suggested the information would be re-reviewed and a Supervisor would call by days’ end on Friday, May 22. At 3:28 PM on May 22nd, I received a call from Supervisor ** who repeated all information saying, “you picked up your vehicle in between. That only three months will be re-imbursed.” And, I did not have the vehicle since November, again, bad information that they claimed to be reviewing.

    I reached out to General Manager at Nissan of Clearwater, who discussed my situation and supports my effort but says he can do nothing further to resolve the issue. He states this is, unfortunately, decided by Nissan Consumer Affairs of North America. Over the period, I was contacted by four different Representatives, Vivek, Samar **, Nathaniel, and Bhavika. All very difficult to understand. The last Supervisor, Prabhjot, said there is nothing else I could do, that she was sorry for the unfavorable outcome. I am a three time owner of a Nissan Titan and believe it best to reach out to someone in a high-authority position. Seems like it will be the last Nissan I ever purchase.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed May 1, 2026

    So I decided to try and Nissan Titan 2023 Pro4x instead of a newer f150. Truck bought in October with 5k miles. Few days ago during lunch I decided to go to car wash. Ran over a piece of metal and driver rear tire went flat. So I get the truck jack out and get the tire off and prepare to put the new tire on. Well guess what, the stock jack, underneath the seat does not lift the Pro4x enough to put tire on! So now I'm stranded in the heat and filthy! So I had to call a tow truck driver to come and lift my truck to put the tire on.

    I am a healthcare provider for both primary care and psychiatric and due contracts in remote areas. If I would have been on one of these contracts in new mexico or montana, I would have been in a world of trouble with no cell phone service and no way to get my tire on. For Nissan to leave their customers stranded from a lack of attention to detail, by carelessly putting in a jack to a stock Titan, is unacceptable. Consumer affairs called and rattled off number so fast, I could barely understand and then when I called, then back three times there was no return call, Ext.**. Frustrated, stranded and $400 later, nothing.

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      MaintenanceStaff

      Reviewed Dec. 10, 2025

      2016 Titan XD no support at all. Nissan sucks. 67k and that is gone. 1700$ paid. Nissan not going to fix anything. Not a good company. Never buy a Nissan again. Nissan does not care about customers. Support is not there. Every year in the dealership for emission. Nissan does not support its product.

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      Customer ServiceRefunds & PayoutsStaff

      Reviewed Oct. 7, 2025

      My Nissan Titan with only 48,000 miles on it had a check engine light on with a known problem that Nissan had a technical service bulletin for (NTB19-037). They would not help me with the needed repairs on my truck. I will NEVER buy another Nissan product, and I will tell everyone to read the reviews. I had a very low mileage truck that very seldom gets driven have a known problem, started a case number with Nissan of North America, and they just don't care about their customers. It's Crazy to me! I had to pay for something I should not have... I hope Nissan reads this and makes it right, but from my experience so far, they really do not care about repeat business or customer service. **

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      Staff

      Reviewed Aug. 18, 2025

      I have a 2017 Nissan Titan. I’ve owned several over the years. I was a general manager at garber Nissan Michigan. Absolutely love the vehicles, never in wildest dreams I would own such a crappy vehicle made by Nissan. Bad cp4 pump, fuel pump and now transmission. Sad part is that Nissan will do nothing about it to help.

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      Customer ServiceCoverageRefunds & PayoutsStaffBilling

      Reviewed Aug. 14, 2025

      Have bought 3 different Nissan Titans from Scott Evans Nissan. 1st one I purchased was in the shop 5 times in the 1st month. Talked me into trading it in for a Pro4 XD Titan. Trans went out within couple months and engine had a knock 30k something miles. Kept it over 2 months. Talked me into trading for a brand new Titan. Just turned 30k miles on this one. Trans making noise banging into gear. Rear camera messing up. Rear seatbelt warning comes on when nothing in the backseat. Popping noise over light bump turning left. Couple other things can’t remember. Dealer and customer service want me to pay for a rental car until they decide it’s under warranty. Then they will only cover 3 days of rental.

      Up until I retired last year I have worked as a technician for multiple car brands and never seen such dismissive attitude toward customers. Between me and my son we have purchased 6 cars. 2 used and 4 new. If that can’t get you good customer service don’t know what can. Spent the last 24 years as a Ford senior master technician and when we had a problem with a Ford I saw Ford keep customers in a rental for up to a year because of back ordered parts. To make customer responsible for a rental bill when it takes the dealership over a month to diagnose a problem and then have back ordered parts is beyond stupid. Will never own another Nissan and will never send a customer to Scott Evans Nissan. They are incompetent and thieves.

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      Barry increased rating by 2 stars.
      Sales & MarketingOnline & AppStaff
      After a positive interaction with Nissan Titan, Barry increased their star rating.

      Reviewed March 13, 2025

      Just purchased a 2024 Titan Platinum Reserve after owning a new 2018 GMC Sierra Denali that I traded with 165K miles! The Titan is absolutely the superior truck per Iseecars, JD Powers, and IIHS (headlight results not accurate)! Excellent ride quality, handling, build quality, cabin quietness, engine sound, premium Fender stereo, and the LED headlights on this truck are unbelievable, while the ultra-premium leather seats rival the seats in a 2005 Lexus LS430 Ultra I previously owned. I’M STILL TRYING TO UNDERSTAND WHY THIS TRUCK WAS NOT ADVERTISED❣️❣️❣️

      I’ve had several GMC and Ford truck owners at gas stations and grocery stores tell me they were not aware that Nissan had a Titan truck that was this luxurious🙏🏼❣️ Some of my colleagues thought it was a Ford when seeing it from the back! I’m very disappointed with the Nissan Dealership in reference to assisting with the customer onboarding process which allows use of the MyNissan App and after almost 2 months I still have not received the bed assist handle and bed cleats❣️❣️❣️ Hopefully this is an isolated issue and other customers received this equipment and can log into the app without any problems. 🙏🏼🙏🏼

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      PriceStaff

      Reviewed Oct. 1, 2021

      Contact Nissan about airbag light being on on my truck. Dealer says it needs a new sensor that’s in the seat. There are many recalls for the same issue on most other Titan trucks but not this year model. Nissan will not fix or help to replace this issue the cost over $2500.

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      CoveragePrice

      Reviewed Jan. 11, 2021

      2016 Nissan Titan XD PR edition. 23,000 miles 01/11/2021; Next failure.. OK, I was excited that I did not have a failure for over a month.. Then I got a CEL, took it to AZ and borrowed their Scanner. Indication was Nox sensors... NOX sensors are over $1200 a set.. AZ don't carry them and cannot get any.. So I went to dealers service department to have them scan.. They charged $150.. their diagnosis was an SCR (catalytic) price of $4000. Not covered under Nissan warranty or the expensive extended warranty. Nissan knew it was a bad system in a diesel and excluded coverage in warranty book for diesels in no test states. So I am going to a diesel shop to see if they can do better than what the Nissan Dealers do.. Nissan does not have Diesel Technicians any longer, at least within 100 mile radius of me. Truck will not make it 100 as it will probably go into the 5mph limp mode.

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      CoveragePunctuality & Speed

      Reviewed Nov. 15, 2020

      I bought a new 2017 Titan XD 58000, been in shop for 4 out of last 6 months, Nissan can't fix all the electric problems. This started at 3,000 miles, so Nissan now I have NO BRAKE LIGHTS. Been In shop for 10 days to get it back. 70 miles later no brake lights, so think they can't fix even the brake light, according to mechanic Nissan know what's broke just won't fix it the right way, yes this truck has been in shop over 50 times in 3 years. NISSAN YOUR CUSTOMERS DESERVES BETTER.

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      Nissan Titan Company Information

      Company Name:
      Nissan Titan
      Website:
      www.nissanusa.com