Small Claims Guide Class Actions Lemon Laws FAQ Newsletters
|
|
NEWS
RECALLS
COMPLAINT FORM
SCAM ALERTS
RESOURCES
Small Claims Guide Class Actions Lemon Laws FAQ Newsletters |
|
| Automotive Education Employment Electronics Family Finance Health Homeowners Insurance Pets Shopping Travel |
 Print This  Email This
|
|
|
|
AUTOMOTIVE
Dealers |
Manufacturers |
Service |
Warranties |
Lemon Laws |
Recalls |
Accessories |
Tires |
Transporters |
Racing
|
Auto World USAPatchogue, NY |
|||||||||||
|
Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv. Rosemarie of Shirley, NY March 16, 2010 I went in on January 29th 2010 to see if I could get a used vehicle.I told them about my credit and my disability. I told the Woman Danniel that I was looking for a payment of 325.00 or 350.00 a month, No more then that. They explained to me that they could sell me a brand new car with a rebate of 1500.00 and 1500.00 down.Interested in the deal I asked what car was offered they said the KIA Forte 4 door. Anyway the agreement was Kia would only finance it for 450.00 a month.I said i could not afford that.After I was directed to the finance manager Roy He explained to me that auto world would give me a check for 600,which was to be used as payments of 100 a month to Bring my payment to 350 a month.In 6 months he explained I would be able to come back and refinance. This was a program that Kia/Auto World was offering to consumers with trouble credit.taking the offer.They said I could take the car home on 01/29/2010 that night to come in on sat 01/30/2010, then I recieved a phone call to say to come in on monday 02/01/2010 to sign papers. On my paper agreement it stated that I had a payment on 3/02/2010. at this point my husband and I had to go and sign other papers again because they said they lost the first one's.so we did,Still no payment book I had called them and they said the finance hasn't gone through yet for some reason,That it would be soon, well the month of February was almost over and no payment book and no 600.00 check. so I called again.Then I talked to a man same one that helped with the deal Saverio and Dave and Roy,They just kept passing me around that was on 3/01/2010 I told them that I needed that 600.00 check, They said nothing had gone through yet still waiting on KIA ,then on 03/02/2010 I called again I told them I did not want this to be late because I needed this to refinance in 6 months like agreed. They said there's no problems only waiting on Kia and I called kia and they said they we're waiting on Auto world. Auto World said either way they would make the 450.00 payment or get KIA to push it to April 2nd 2010, And I kept asking are you sure.I can't afford to be late on a payment and I sure can't afford the 450.oo payment I need that check.as of this date 03/15/2010 I recieved my payment book,I noticed that I still had a payment to make for march 2nd 2010 so I called Auto world again asked for Roy he answered the phone then said he would call me back,Never did, like they are avoiding me.Called Kia financing said the payment wasn't made and late 13 days as of today 03/15/10.Called Auto World Back and talked to Dave He said for our sake we should make the payment.So I did, The Gentleman said he would call back today and he has not. Kyra of patchogue, NY February 26, 2010 We found a car we liked. We were told within 20 minutes that we were approved for financing. They washed the car in front of us and prepared it as if we were taking it home that day. Added the car to our insurance, had forms faxed over, put down our deposit, and then we were told "we're trying to get you a better loan deal, it'll be a few minutes." Every hour we waited we were told it would be 5 more minutes. The finance guy spoke to us twice in that time stating he was on the phone with the bank the entire time working deals (meanwhile we saw him in and out of the waiting room chit-chatting with the other salesmen). After 5 hours of waiting in a waiting room that has music louder than any club I've ever been to, we told them to call us when they knew something. Three days later we were called back in and told "we can't finance you that car, but here's a list of 4 others that we can." Confused, but already feeling a bit defeated, we looked at the 4 cars they offered and picked one. 20 minutes later we're told we can't get financed for that one either, and are asked to pick another. I had reached my limit and told them to forget the whole thing. Then I found out it could be 1-2 weeks before getting my deposit back. The entire time they refused to tell us the price of any of these cars. They talk in circles, riddles, and lies. Stay away - save your time and money. Michael of Miller place , NY February 9, 2010 I was looking for a good car for a good price. When I stop at autoworld USA I saw alot of nice cars I found a 2005 g35 coupe it was online for 12,999 so I went in to talk to the reps they took me outside and said I had no equity in my trade in it was a 2003 mini Cooper with 60,000 miles on it so they told me to look at a different car so I did I found a 2008 vw Jetta well they said the same thing about that they finally told my I could get a 2007 Nissan altima 2.5s when I saw the car I was like ok this could work car was nice inside and out so I asked how much they would not answer the question at all finaly they told me after I said I'm not going to waste my time on this if I don't know how much I'm going to pay for this car it was 15,599 i was a bit pissed cause I didn't understand why I could not have the g35 if it was so much cheaper he told me because he could not bury my trade in with that car mind you he was giving me 10,000 for my trade I owed 13,000 which is crazy that extra 3000 would have put me right where I am with the Nissan. anyway I fell for it I started the paper work then when I saw it all on paper there was an extra 2000 dollar charge in the price he said it was for an extended warenty that I never wanted and he told me I would not be finaced if I did not take the warenty so now my payments are 540 per month and I am paying 27,995 for a 2007 Nissan altima after I hade the car for a week the front bumper started to peel I called was told it is the soap I'm using on the car mind you I hadn't washed the car I asked at the time I bought the car for a carfax and they told me there computer was down to come back I called and called and never revived a fax on the car well now it is one and a half years later and I need to use that warenty that they made take because the car is the biggest pos I went to call the warenty company to make sure everything was good it was until the deductable they had was different then the contract I have autoworld forged a different contract my copy says 100 dollars and the company says 250 so now I'm screwed again never go there and by the way I call the bbb on them dirt bags Jennifer of Babylon, NY October 7, 2009 I am a first time buyer and I was looking for a new car on 04-10-09. I went into Auto world USA and was interested in a used Altima 2006; I had four thousand five hundred dollars to put down on a car. When I asked them the total amount they told me ten thousand dollars. They said they would have to run my credit and they did so, when they returned they told me that I was not eligible for this vehicle, Elmo and Danielle told me that I would only be approved for the cars which "they" were to show me out of a certain group. They pushed Chevy cobalt 2006 on me out of this "group" of cars, telling me that they would work out a good deal for me. When we entered the office and began paper work I asked them how much was the total of this car, they pushed aside my question for as long as they could. They then answered with this response the total of this car is ten thousand dollars including all the fees for this vehicle. I asked them "why am I not eligible for the Altima then? They are the same price?" they responded with the answer that I was a first buyer and could only purchase the vehicle they chose. I purchased the vehicle. The next day when I drove the car began to shake and the check engine light came on. I brought it back to auto world and notified them of my situation. I asked for the supervisor he came out and stated "It's yours now it is not our problem", I answered "Is this how you treat your customers?" and he answered "There is nothing we can do! As I was in the parking lot I opened my paper work and said that they had forced me to purchase an extended warranty on the vehicle. The supervisor could not be bothered and left. I then noticed on the paper work that they didn't put the original paper that they had shown me of ten thousand, the paper that was in the envelope said that I was financing this vehicle for twenty seven thousand dollars, and that I was to make payments to Credit Acceptance Corporation for three and a half years. The payments are three hundred ninety one dollars. I called and explained that I was not aware of the situation and advised them that this car was a lemon; the customer service rep simply said "I am sorry for your misfortune." I asked to speak to a supervisor and they told me they would call me back, I have yet to hear from them. I went back a second time to auto world and made a complaint I told them that I had just purchased this car and that this was not right. Elmo took my keys and said that they would look at it, when I returned the next day my gas tank was emptied but the check engine light was off, I though that they had genuinely fixed that car. After twenty minutes of driving the check engine light came on again I returned and they stated "Well the car was not fully paid yet so we just turned off the light" I let them know that it is illegal to tamper with a vehicle. I told them that I was leaving the car there and that they were to fix the vehicle, I returned a week later when I entered and asked if it had been repaired the Elmo stated "NO, and if you don't remove the car we are going to charge a two hundred dollar storage fee a day" he then made a "farting" noise and laughed in my face. I am now with this burden of a car for 6 months, the car is damaged, and I do not know what to do at this point. I am a college student; the payments are so high that I can barley pay for this car and my other bills. The car check engine light has been on since April 10/09 the day I purchased the vehicle, the steering wheel shakes when I am driving I had the brakes replaced two months after I purchased the vehicle. The monthly payments are extremely high; I am paying a total of twenty seven thousand dollars for a used Chevy Cobalt with fifty four thousand miles on the vehicle when purchased. Why I was not allowed to purchase the Altima for ten thousand instead of twenty seven thousand, which they completely lied about. I am paying a total of about seven hundred eighty dollars with my car payment and insurance. I have been searching for help on this matter for months. Thank you for your time Monica of Farmingdale, NY July 24, 2009 I went online to look at the cars they had available at there business, and found a white mazda 3 that was both in my price range and that had good mileage on it already. I booked an appointment with the Auto World center to test drive this vehicle, and possibly buy it. They sent me a confirmation e-mail stating that the car was still in stock and that I could come and test drive it on the day of my appointment. When I went to the business, I asked for Tabitha, who is the woman who sent me the e-mail. Tabitha was supposedly not available to help me and show me the car so a man did. He brought me and my mother to the cars and when we noticed there wasn't any mazda 3's in the lot, he claimed that the car was sold earlier today. But how could that be, when I got a confirmation e-mail stating that I can go look at the car and test drive it. This all occurred about 3 weeks ago on July 9th, and everytime I go on the autoworld website, they claim that the car is still in stock because the picture is still there. I feel that business is pulling a "bait and switch" because they are leading consumers into their lot of cars and then showing them other cars that are similar, but aren't the car the people came to look for. Advertisement
| ||||||||||
