Bay Ridge Honda Reviews

Stay away or triple check every single number before you sign any paperwork, do not believe anything they say until you actually see it written in contract. They are scamming customers, they lied and stole money from us, and I’m sure they did it to many others. And it’s nothing new for them it turns out - back in 2018 Bay Ridge Honda was fined by NYS Attorney General and had to pay over $400,000 in penalties and restitution for overcharging and scamming customers. Look it up, it’s very easy to find.

To make long story short, I call them to buy car battery and get price, they say $188 over phone, so I go there to buy it, but when I get the service rep Paul said $243, I tell him I was quoted $188, he said no $243 w/ installation, so I show him valid coupon from their official website ”free installation with battery purchase” but Paul still said no.. So I go out and call the guy from parts again, Wilson, this time he said $157, I said great, I go back to service rep Paul, he said it’s still $243, so I ask for manager, they literally tried to hide manager, I asked 3 people for manager, the 3rd one point him out, manager Anthony (great guy),.

I went to the dealership on Sunday with no allegiance to any brand. I was delighted to hear I could lease a car I liked with the majority of the amenities I wanted at the lease payment I could afford. The agreement included the dealership buying my car (lease was terminated) with only 18,000 miles driven thru a 3 year 36K lease. I was told I could get the car early in the week because Sunday the MV dept was closed. That seemed reasonable. The dealership assured me they would deliver the car to me on Monday all the details were discussed and finalized. Monday came and I was told the car arrived at the dealership too late. I agreed to pick up the car on Wednesday (the day before Thanksgiving). I drove to Brooklyn excited to go pick up the car. At the “closing” I asked to receive a receipt that they were buying my car and not have any further responsibility to Nissan.

Stay away with Bay Ridge Honda- recently bought a Honda Pilot LX, Honda Care was added on without my consent. Scammer！ The ** salesman acting like he could care less about sales. He complains during the whole process of our car purchasing; commission is low… later on Honda care was added on with my consent.

Don't go there, only IF YOU WANT TO BE TAKEN ADVANTAGE OF BY Jaime ** and Rob ** his supervisor. They are very DISHONEST. Gave me deal but when they realize I had not gotten it signed they lied and claim they forgot, they don't remember. BE CAREFUL. Plaza Honda is way better. And they are honest.

I’m posting on behalf of my grandma who I’m helping navigate the process of buying her leased car (it has sentimental value), & their practices are absolutely predatory. The car was originally in my grandpa’s name & was willed to her when he died, & she wants to buy the car; they absolutely won’t let her without her paying thousands of dollars over what was agreed & are holding the car hostage now. We’re looking into the legality of this.

Steve ** is very professional and friendly. If you are looking for quality service you deserve see Steve. I have leave the dealership happy. Steve took extra time to fully understand my vehicle service.

On Friday 7 September 2018, I took my car to the workshop at this dealer where I bought it almost a year ago because of three faults it has, they told me that the car has nothing, but they charged me $139.59. However, my car still has the same faults. The steering wheel vibrates between 65 and 70 miles. The navigation system screen was completely out of control twice on different days (once on the highway and again in the city, in clear areas). The sensor on the right front side is activated momentarily without having any an object in front.

I bought a new 2018 Honda CRV at this dealer. The car is supposed to registered in West Virginia. They gave me a temporary plate that is good for 30 days and they promised to call me when real plate comes from the DMV. After 20 days they didn't call and I called them more than 20 times to ask about that. They either never return my call if I leave message, or pass phone around, or let me wait until I got tired and drop. I even went to their office to complaint, each time they make me waiting for 30 minutes. In first time they checked and said that everything is OK, we just need to wait. In second time the sale manager, Adrian **, came out to talk to me. He said that on 29th day if I don't get a call from them I can call him and he'll do everything to resolve. I did exactly like that but he didn't picked up. I'm extremely frustrated. My car will be grounded in one day!

I bought my Honda 2017 CRV, had 2 problems with less than 3000 miles, oil leaking and the head unit is not working. Keep disconnecting my phone. The free oil change they promised me that I'll get for the 1st year with the new vehicle, didn't exist, that's a lied. I called them. They said, "No such thing."