Sunrise Toyota Reviews

EVERYONE IN THE DEALERSHIP WAS VERY FRIENDLY AND HELPFUL…Thank you.

I must say we had an excellent experience at Sunrise Toyota with the SUV purchase. Between the sale and the Financing of the car it was so smooth. Tom ** was wonderful, very knowledgeable, helpful, and caring,, I would recommend him to people I know to buy a car from, thank you Tom for your help, Richard ** Finance Manager knew exactly what he was doing, very efficient and thorough. Vinn was also great In Showing us all the cool gadgets in the car and explaining how each works. Everyone was very friendly and helpful, the dealership is very clean and com. Thank you.

Don't let all the good reviews fool you. Think twice before you buy from them and have your mechanic double check the car if it's a used one. They got me badly. Less than a year the car they sold me (financed by them) failed state inspection at their own service center which mean they sold me a damaged car because I did not get any accident since I bought the car. They got the nerves to ask me to go to a body shop because they do not have one. I am so pissed now and feel abused by the dealer. When my mechanic saw under the car, he was shocked, they should be ashamed for selling me this to me.

Strong buyers remorse... I've been looking for a car for a while, it's not a good time. I went to this dealer as the reviews seemed very good, and their internet price was reasonable, still with a mark up, but not as bad as other places. I was told the internet was wrong and their upcharge was a $1000 more than internet said. I did buy a car, but I was in a rush, had to get to work.

The salesperson promised me free oil change for 5 yrs when I bought my Sienna, now after 1 year they refused doing it for free as they promised and they want to charge Me over $200 for it. This dealer is a scammer do not trust the sales and do your business somewhere.

See Rob ** at Sunrise Toyota used cars in Oakdale. They have a large selection of certified Toyotas. They have a brand new state of the art service facility. Everyone is very nice. Rob treats you like a family member and offers you a no stress buying experience. Highly recommended.

What a disappointing and frustrating experience I just had at the dealership. Unbelievable. I was told by internet sales that someone would be happy to help. When I got there I went to the desk and a gentleman was sitting there (Eric) and he said hello and when I explained why I was there he asked me what vehicle I wanted to lease I told him a Tacoma. His response was so dismissive and he couldn’t even get up from his chair. He says “I only have one Tacoma left and it’s full price with no incentives”. He could not be bothered to move forward with anything else.

Hats off to the team of salesman Orlando ** and finance Jason **. They were great and worked very diligently on getting my fantastic car and financing. I am quite please with these guys and Toyota. I highly recommend. I certainly will send any of my friends and family to this dealership and refer these 2. Very satisfied customer.

As a member of the FDNY and a military veteran I’m not sure I’ve dealt with such difficulty from an organization. My Tacoma was in and out of the shop 4 times within the first two weeks of leasing it. I have had nothing but difficulties with them and now it’s been a little over a month and I’m having the same issues plus a parking issue. I was told I would be able to work out a deal and bring that the truck without much difficulty but now I am not able to do so. I am sure management will respond to this and defend themselves but the issues are concrete and known. I have bought multiple trucks from them and had friends as well. It’s lack of responsibility and really a black eye on ownership. I wouldn’t recommend them anymore sadly to anyone. They will run circles to get you in a car and then throw you to the side after. Nothing but issues with the Oakdale location, sadly.

I brought my son to the Toyota dealership in Oakdale on Saturday, 2 days ago where he purchased a Prius V class. I took him there because 5 years ago I purchased my Prius from the same dealership and had a really terrific experience. I have to share the experience with you all as it was so positive. The Salesman's name was Will **...and from the first second he was totally amazing!! He was smart, attentive and paid attention to every tiny detail. After sitting with us and accessing what we needed, Will drove us in the cart over to the Prius area; he was literally back & forth "running" to retrieve the keys and/or specs for the vehicles (and it was a very hot day!!) :).