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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.
Travis of Florence KY (12/21/07)
My girlfriend has a 2002 Saturn SL1, which she purchased used about 2 years ago. The car had approx. 45,000 miles on it. After putting about 20,000 miles more on the car the transmission started acting up. The car would slam into gear and downshift very roughly. Fortunately, we had an extended warranty on the car. After setting up an appointment with Saturn to have the problem diagnosed, the reverse gear started hesitating for long periods of time. By the time we got the car to the dealership, reverse was completely out.
I had to push the car out of the parking space to pull it where the tech. wanted the car. We were given a loaner car while the car was being checked out. A couple of days later we receied a call with the diagnosis of the problem. The valve body needed replaced, which was covered in the warranty. After the dealership contacted the company which the warranty was through, they only agreed to put a new transmission in the car.
Well come to find out the transmission was remanufactured. The cost of the total repair was well over 3,000 dollars. To me this seemed a little steep for a remanufactured transmission, but the cost was covered none the less.
Now only 12,000 miles later the car is doing the same thing as before. The car is still under a parts and labor warranty through the dealership as well as the extended warranty through a separate company. we have an appointment to have the car looked at, once again, later this week. I'm pretty sure that whatever repairs are needed will be covered by at least one of the warranties, but what about when there is no longer a warranty? This is our only mode of transportation, and neither of us can afford out of pocket expenses that are as high as the last.
I mean the last repair hasn't even lasted 15,000 miles, so I can't help but wonder how long this one will last. I truly believe that General Motors needs to look a little further into this. There are a lot of dissatisfied customers that seem to be having the same or similar problems that we are. I think there should be a consumer report on this matter, after all a vehicle is a very expensive investment. This has been my ongoing experience with Saturn. I can only hope the problem is resolved for good this time, but I'm not very optimistic. What do we as consumers do?
Juanita of Decatur, GA November 16, 2007
Juanita of Decatur GA (11/16/07)
I purchased a 2003 Saturn Vue in April 2007 It is now November 2007 and the transmission is gone it was making a grinding noise when I purchased the vehicle, so they checked and told me there was nothing wrong with it, so I drove it about another week took it back they told me there was nothing wrong with it again, now here it is November and the transmission has gone out. With only having 70,000 miles at purchase and 77000 miles now. I wish that I would have done some checking on Saturn before purchasing this vehicle.
work. Sheila of Morrow, GA August 27, 2007
Sheila of Morrow GA (08/27/07)
I purchased a 2001 Saturn - S series and I've had nothing but problems with the transmission since I drove off the lot with the car. I purchased the Car on May 3, 2001. I took the car back to the dealer on Wedneday, May 8, 2001 explaining that the car doesn't shift into gear, it jerks and jumps and stalls. The guy checked the car out, told me there was nothing wrong, and sent me home. Several months later, I take the car back with the same complaints. They check the car, tell me there's nothing wrong, and send me home.
The car's engine starts revving when it's in park. I take it back to them, they check it out, tell me there's nothing wrong, and send me home. This goes on periodically for the next three years. I pull into a parking lot to go to the grocery store, come out, and the car won't start. After about 3 hours of waiting to be towed, a guy comes up and looks at the battery and finds that the battery cable is defected. It has been taped on with maskin tape and the tape has burned off. They fix that because the car was still under warranty, but of course they tell me that I put the tape on the battery cable.
Mind you, I bought the car brand new. Well, low and behold I continue to have problems with the transmission on the car and by now the warranty is up. I take it into the dealer, they check the car out, and sure enough, they finally know what's wrong with it. It needs a new transmission valve that's going to cost 1,000.00 to fix! What a miracle. The finally saw what I've been telling them for three years. Anyway, I take somewhere else to get it fixed and now, I'm still paying late fees on the car because I refused to pay car notes on the months I had to make a repair over 200.00. Oh, I forgot. I had to have a master brake cylinder fixed on the car; replace the starter; replace the transmission valve; replace something on the engine that costed 300.00; and now replace the entire transmission. And this was all before I even finished paying for the car.
I've lost time from work, which means money; the cost of repairs was more than I had to give on a brand new car; and, on top of that, a couple of times I've had to get a rental car while waiting for the saturn to be repaired. I don't understand why there has not been a recall on that car or why a class action suit has not been filed against the makers of saturn. I am extremely disappointed in this car and I will never recommend or purchase another American-made car. Joel of Lewisburg, TN August 8, 2007
Joel of Lewisburg TN (08/08/07)
I have a 2002 SL2. Oil/filter changed every 3000 miles. As of August 2007 I have 157,000+ Miles. My engine is running just as well as 60,000 miles. My automatic transmission, however, decided to start slamming on downshifts at around 120,000 miles. I've taken great care of my car's engine and transmission. I've also owned 2 other saturns that have reached 200,000 miles with no issues that I have treated much much worse. Due to the cost of the transmission, I would recommend (I'm NOT a mechanic) just manually downshifting. So far I've made it 35,000+ miles doing just that. A remanufactured trans doesn't cost much more...so I might as well run this one into the ground. I am extremely irritated that there has been no recall about this due to all the people affected. Aaron of Sacramento, CA August 8, 2007
Aaron of Sacramento CA (08/08/07)
I bought my car Saturn Ion 03 brand new. Ever since I bought it there has been nothing but trouble. The car skip gears since the first 3 months, took it to the dealership and of course they don't see anything wrong with it. It makes a loud revving sound when you start it, started about 2 years ago. The recalled signals lights were replaced but the left one is out again. The trunk doesn't want to close. The car did shut off on me twice in the last 4 years. I can't believe I've had so much trouble with it. Karen of Greensburg, PA August 2, 2007
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