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Saturn Vue

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Saturn • Aura • Vue --- • Engine problems • Transmission problems • Airbags • Ignition interlock • Oozing goo • Miscellaneous woes • The Shamrock Saturn --- Recalls/News • Penske Scraps Plan to Buy Saturn; Brand Likely to Die • Penske Hopes to Drive Saturn Off GM's Lot • Saturn Climbing the Roadway to Heaven • Saturn Aura Gets a 5,000-Mile Road Test • NHTSA Probes Timing Chain Again • NHTSA Recalls Saturn L Series • NHTSA Probes Saturn Timing Chain Failures • Saturn Astra Named Safest Car Under $25,000 • Saturn Outlook Gets Top Marks from Consumer Reports • Saturn Targets Toyota, Honda for Side-by-Side Tests • Saturn Sky Prices Go Sky High • Saturn VUE Recalled • L-Series Cars Recalled

Rosemary of Cortland, OH July 10, 2009

About a month after I got my 2008 Saturn Vue I have problems starting it. It never starts the first time. The ignition keeps cranking until is either stalls or starts. When the engine is warm it will start the first time. I was told by Saturn this is normal. My best friend has a Saturn Vue and her car starts normal. I am tired of everyone asking me what is wrong with my car. It is not the dealerships fault because they contacted Saturn and they said it was normal. I can't wait until my lease is up. - I will not buy another Saturn again!

lisa of kirtland, OH July 7, 2009

Left on the side of the road because my 2006 Saturn Vue, 5 speed manual transmission, shifter cable and ends failed. Everyone from the Dealer and Saturn Corporate customer service acted all surprise, as if they have never heard of this before. Yet I found numerous reports on internet auto blog sites about this very issue. The part itself appears to be a bad design and failure is almost guaranteed. Dealer, Saturn of Mentor, refused to offer any replacement help but Saturn gave free parts. STILL, this type of failure on a 3 year old car is unacceptable for a company such as Saturn that has built it's reputation on Quality!

Trevor of Regina, SK June 6, 2009

We have to take our 2008 Saturn Vue back 5 times for the same problem and it has not been fixed. There have been numerous other warranty issues which have taken up lots of out time.

Chris of Cranford, NJ May 27, 2009

My 2002 Saturn Vue horn was randomly going off. I brought the car to Saturn and they diagnosed the problem to be under the horn pad. They said I would need a new horn pad and the cost total would be 900.00. I waited a few months and just drove the car locally without the horn fuse in. When I decided to have the car fixed, I brought it to STS Firestone in Westfield (walking distance to my home and could pay off the 900.00 in three months). Firestone ordered the horn pad from Saturn of Union and installed it.

I drove home and the horn went off randomly again. I brought the car back to Firestone and had the horn pad removed. I wanted my money back. Firestone said they couldn't send the horn pad back, I would have to take it back. I contacted Saturn of Union and they said I needed the sales receipt from Firestone. I eventually got the sales receipt and brought the horn pad back to Saturn. They took the horn pad and reinstalled it into my car and sent me on my way. I told them that wouldn't fix the problem.

Sure enough the horn went off again randomly. I brought the car back to Saturn and they kept it for two weeks. I did receive a loaner car and was never contacted in the two weeks about what was being done about my car. I was always the one reaching out to Saturn for an update. I was told that several individuals were driving my car trying to pinpoint where the problem was.

After two weeks I called Saturn and got a man by the name of J. Barchuk (Service manager above Adam) involved. He took my car out and pinpointed the problem right away. The problem was a loose wire tapping on metal above the gear shift housing. They tied down the loose wire and the problem was solved. I was never charged for the work, although John said he paid his technician for three hours to fix the problem. I wanted to know why I still had the new horn pad in and I was told that my old horn pad had a short in it.

I don't believe that and if that was the case, when they put the new horn pad in, it would have shortened out also because the horn randomly going off continued when the new horn pad was installed. I asked how much tying down a loose wire cost and nobody knew the answer to that. Adam did inform me that STS Firestone overcharged me for the new horn pad. They said they charged Firestone 570.00 and Firestone charged me 770.00. When I got home, I called Adam and asked for him to send me back the sales slip they vehemently needed from me to reimburse me for the horn pad (which they never did). He said he would mail it to me.

I've been waiting three weeks for the receipt. I contacted Saturn through their webpage and got little help from them. They told me they contacted Adam and he said if they were to bill me for the work they did on my car (drove it 20 miles in 12 working days) and taped down a loose wire, it would have cost me 1,100.00 dollars. Now they have a price on this job?

The only thing I want from Adam B. is my sales receipt back. I've called three times and so has A. Pico (from the Saturn webpage) once and both of us have gotten nowhere. I'm not asking for money, just MY sales receipt back. I have gone through STS Firestone about the accusations Adam made about over billing and they said they have done nothing wrong. IF I had the sales receipt I could verify who is lying...Saturn or Firestone. This has consumed my life for the last two months.

Don of Fishers, IN May 22, 2009

I purchased a used 2004 Saturn Vue with the 2.2 liter 4 cylander moter and automatic transmission with 22000 miles on it. At 93000 miles the transmission went out. I paid 987.00 for the repair which was 25% of the total bill covered under the class action suit for the VTI trans. When the Vue was returned to me it had an extreme rattle in the engine compartment.

I returned the car to the dealship thinking they missed tightening something. They have informed me that the problem is the timing chain and the cost of the repair is 1200. I had no problems with the Vue prior to the Trans issue. When asked if the 2 problems are related, they informed me that it is impossible for the trans problem to have caused the timing chain problem. Hence the 1200 repair estiment. I have informed them that they are not to touch my car until I contact them again. I am an independant contractor and my vehicle is my livlihood. I am at my wits end. Any suggestions?

charles of avon park, FL May 13, 2009

I purchased a pre-certified saturn vue hybrid 3 wks after i brought the vehicle my wife had to bring it because it would stall or shut-off and cut it self back on finally the hybrid battery had to be replace. Since then my wife has had to constantly bring this vehicle in because it was stalling or the vehicle wouldn't go into hybrid on friday may 8th all the lights came on and my wife made it time to the repair shop before it completely shut down.

We were told it was the battery and it would cost 242.00 after agreeing to pay for this they put the battery in and it still wouldn't work my wife did receive a rental but it really ruin her mothers day weekend.

No one contact us on friday to tell us anything so my wife contact them on Saturday she was told that is the starter. But when we go to pick up the vehicle she was told that is was the generator/alternator/SGC module and the battery. Well about 5:45 the light is on again and I have tried to work with Saturn and Saturn of sebring

Bree of Oxford, MI May 7, 2009

I bought my 2006 Saturn Vue, believing that 150,000 miles was a possibility. It had good safety ratings (important with my child on the way) and better gas mileage than other GM products of similar size. At 19,000 miles I had a transmission leak - fixed on warranty. 3K later, another. 6K later, a headgasket leak, and before 36,000 was up both front struts had failed, including the mounts.

I complained to Saturn, demanded the extended warranty, and got it. Fast forward to 57,000 miles, I've had the front passenger window seal addressed twice (still not fixed), a catastrophic leak in all 4 hoses in the sunroof, and the catalytic converter parts arrived today. I began calling Saturn Corp over a week ago, and I'm nowhere as of yet. The "owner rep" of my service claim doesn't return my phone calls, and the district service rep was CLEARLY doing four other things while I was explaining that I have my 2yo daughter in the car 90% of the time, and that an extended warranty is of scant value with a broken car, and a cold and terrified toddler on the side of a Michigan freeway during any one of our 7 months of winter.

I bought this vehicle when I was married and pregnant. I refinanced this vehicle in order to keep it after I divorced; because I believed it was a good product. Because I had faith in the Saturn name. Because I had been reading and hearing for a decade about Saturn's commitment to their "family" of customers at any length.

Evelise of AUSTIN, TX May 4, 2009

2002 Saturn Vue timing chain broke @ 68,000 miles. Saturn/GM knows of the faulty timing chain oiler mechanisms from multitudes of other owners or 01 & 02 Saturn Vues. I am a very dissatisfied Saturn owner. I have been without my car for 2 months! I notified the recall dept of Saturn to no satisfaction.

Laura of Staten Island, NY May 2, 2009

Case #71721516832 Purchsed 2006 Vue Brand new it has been towed and diagnosed 17 times. Last night it stopped dead while driving. They do not want to replace vehicle. Offered 3000. Death Trap

Laura of Staten Island, NY May 2, 2009

Purchsed 2006 Vue Brand new it has been towed and diagnosed 17 times. Last night it stopped dead while driving. They do not want to replace vehicle. Offered 3000. Death Trap. I am currently being treated for an illness which i need to get back and forth to NYC

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