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Saturn Vue




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The Shamrock Saturn
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Joyce of East Northport, NY April 29, 2009

This 2003 Saturn Vue is the second Saturn I've owned. The first was a compact 4 door sedan. It was satisfactory. My Vue is far superior, It has only 4 cylinders, but climbs mountains beautifully. My complaint is that the 2009 Vue has a too small trunk. I need the room of my square shape back. If they stay round, I wouldn't be able to get a new one.

Darlene of Millbrook, AL April 20, 2009

Darlene of Millbrook AL (04/20/09)
I purshased my 2002 Saturn Vue in the year 2007, right after a tornodo went through Prattville, Alabama (and I lost everything including my then Honda). I begain to have problems with it less than 2 months later. I was told that the wearing on the throudebody was the problem. It was supposed to have been fixed after taking it to the Saturn shop, but one month later I had to put my car back into the shop (after I had been told the problem had been fixed).

Additionally, my young daughter was driving the car in a high traffic area when it just cut off (without any warning) while other cars were passing by. This could have been a fatal accident. I am a single parent; I have one child who just recently graduated and one more to graduate within the next year. Thus, I dont have money to throw away because Saturn refuses to make vehicles that will be both cost and product efficent to people who trust in their produts.

I was told that sense they found the real problem (the entire wire harness needed to be replaced- as opposed to their intial findings), and that I needed to put my car back into the shop for a third time within a year. This would cost me an additional 810.00 dollars. Someone needS to help everyone who owns a Saturn to be reimbursed for the hardships we are experiencing.

Ann of Fort Mcmurray, OTHER April 9, 2009

Ann of Fort Mcmurray OTHER (04/09/09)
Its hard for me to provide a state or province because my circumstances are different. I bought my first Saturn in North Carolina May 2003 (Saturn Vue). It pretty much started falling apart the first winter I had it. The windsheild wash spray thing had to be replaced right away. All the plastic in the wheel wells disintergrated and other little things. Then I had real problems with it. I was driving on the highway and it just died, that cost me over 2000.00.

The second winter I had the engine light came on and the GM dealer here wouldn't even put it on their machine to see if was drivable, they had to be forced to do it by the head of warranty dept. at Saturn but they absolutely would not do any work on it. It had to be taken 5hrs to the nearest dealer. When I took it to the dealership in Edmonton they weren't even going to honor the warranty on it because it was a US vehicle, I understood that was where they all came from. I was told by the dealer that I bought it from that this was a non issue as it was North American.

They weren't even going to do the recall work. I lost the wheel bearing on one side and had to have it replaced here in Canada, Over 400.00 for one wheel bearing! This from a company that tell you that all part are north american made so they are cheaper. The interesting thing is that just a few months later I had the other wheel bearing changed in Arizona and it only cost me a little over 400.00 with the labour! Then the only way I could get rid of it was trade it for another Saturn because nobody else wanted it. (The dealer that traded me for it is now upset because he has this vehicle that is worthless really, can't even get rid of it at auction).

A saturn Ion 2003, I had it just one day short of 3 mos; went to start it up and the key wouldn't turn in the ignition; the warranty was still valid but there was no where here in town to get the work done. I had to put the car on a flatbed and get it hauled to the dealership (700.00 later). Well it runs for now but I still have to tap the key to get it to turn over at times. The beep is on all the time as soon as the door is open even when the key is not in the ignition and the lights are off. I have had to get the car boosted because that beep is on all the time so the lights were left on. The trunk button doesn't work any more. You can't lock the doors from the inside with the lock button.

They had it for amost three months and I got it back from the dealership with a big hole in the bumper and the tires full of mud. It cost me almost 400.00 to get it fixed after it came back from the dealer mechanic. I have tried to tell them that it isn't fixed but they tell me now the warranty has run out. I am so tired of talking to these people. That last time I talked to customer service to complain they tried to sell me another vehicle seeing as how I was having so much trouble with this one.

Evelise of Austin, TX April 5, 2009

Evelise of Austin TX (04/05/09)
My 2002 Saturn VUE w/68000 miles is in the shop because of faulty timing chain. I'm now concerned because of all the complaints that I'm hearing, that the engine may be more damaged than my mechanic is aware of. The timing chain broke on 3/03/09 and it is still in the shop today, 4/05/09! I have been afoot for over a month. First had it towed to The only Saturn Dealership in Austin, TX (far north) and paid them 54 for a diagnostic test. Their suggestion was 3800 for a new engine & 1600 to install it. They did not even mention timing chain, just no compression in 2 & 3 cylinders.

I then had it towed to a mechanic that was recommended by a friend and he treated it just like a regular timing chain replacement to the tune of 2500. He had the head magnafluxed (?) replaced the timing chain w/new oil mechanism and when it was all reassembled detected a noise in the bottom of the engine. With further inspection found a bent rod (duh)and began pretty much completely REoverhauling my engine. Finally has it back together as of Friday and now it has Reduced Power issues. I am worried at how much more he is going to want for this job. Is there anything that Saturn is liable for at this point? I feel like I am caught in a twilight zone episode!

A month without my car that otherwise was running just great before the timing chain left me and my daughter stranded. Please let know what options you know of....like maybe having Saturn replace my vehicle! Now I'm stuck with this mechanic & his issues. Of course the Saturn service department here has never heard about the class action lawsuit regarding the faulty timing chains. How can I get on board with that?

I am so frustrated w/Saturn for not taking care of this problem long ago. And I was always a loyal Saturn fan. I even had an SCII and loved it so much I replaced the transmission in it. Now I hear they all had transmission problems that Saturn also never addressed. I feel like I've been duped TWICE by Saturn. Please HELP! Thanks for all you do, Still Saturn Stranded in Austin!

2 Towings Major inconvenience of being w/out my car. Not sure how much mechanic is going to charge now. Lost my job the day after the breakdown, hard to job search afoot. I'll stop short of crying here.

Marie of Chicago, IL April 5, 2009

Marie of Chicago IL (04/05/09)
I purchased my Saturn Vue with 60000 miles and within one month my VTI transmission went totally out. It was fixed by the Saturn dealer. A year later just short of the warranty running out because I drove for my job so I had high mileage. The transmission went out again. I spoke with Corporate and they had a bad attitude and told me they couldn't help me my warranty was already up. I was out of 4000 dollars. When I bought the car it always sounded like my window was down and now I was told that noise is related to my differential.

Now I have major problems that need to be fixed with the differential. I can't believe they wouldn't recall this piece of a car. I drive for my job and don't trust the car anymore. I went to get a new honda pilot for dependeiability and now have 2 car notes still owing two years left on this piece of Saturn because it is not worth anything.

I got the proposed law suit papers and didn't know if it went through but iA would love to try to get my 75% back from the second time my transmission out and I had to pay out of pocket last summer 4000.

Danielle of Ronkonkoma, NY March 21, 2009

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