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Sears Auto - Safety Inspections

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Darlene of Salamanca NY (11/07/03):
Last week I went to have a state inspection done on my car at Sears. They failed my car for two problems: 1. Driver's side wheel bearing (this bearing had just been replaced in mid June). 2. Passenger front tierods. The mechanic diagnosed this by mearly wiggling the tires. I explained to them that as far as the first item was concerned, I knew that there was no problem since the wheel bearing had been replaced. They told me that it had obviously been done wrong; and that I needed to have this done again. This had been a $600 job.

The next day I decided to take the car to the same mechanic that my employer (a police department) uses for its fleet of cars. This mechanic passed my car with flying colors. When I asked him (after the inspection was done) if he had noticed any problem with either the wheel bearing or the tierod, he stated no; he put it back up on the rack to show me that there was nothing wrong.

He noticed immediately that the wheel bearing assembly was new. Last night I took my car to Firestone to have my winter tires put on and low and behold they discovered what was causing the loose play in the wheels. The lug nuts had been loosened. The mechanic said that this had obviously been done recently due to the marks (cleaner spots and scrapes) on the lug nuts. No one had touched those tires since the change over in the spring. I have to conclude that this was done while I was at Sears!

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