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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.
The Tacoma is putting a big dent in American automakers' truck sales but it's also putting a big ugly dent in Toyota's reputation for quality, reliability and service. The trucks are plagued by engine and transmission problems as well as an assortment of defects and quirks that we don't usually associate with Japanese cars and trucks.
Here are some of the more recent complaints:
Sidney of Charleston SC (09/09/08) I had a 2006 Toyota Tacoma extended cab with the 2.7L engine. On Jan 20, 06, I was involved in a horrendous automobile collision in which my air bag did not deploy correctly. After spending nearly 7 months in the hospital, this accident has left me permanently disabled with medical expenses exceeding 1.5 Million dollars and future surgeries to come. I had noticed that Toyota had a recall on this airbag system in April 06, 4 months after my collision occurred. I have lost my business, ability to work, and am unable to do many of the activities that I once had enjoyed. Please contact me with any information on how I may seek some sort of retribution for my problem. I also still have the vehicle in my possession at a warehouse so that it may be inspected by professionals. I have pictures of the vehicle after the accident also. Sid Son
Martin of Albany, NY September 8, 2008
Martin of Albany NY (09/08/08) I purchased my 2001 Toyota Tacoma SR5 Ext-cab in the spring of 2006. The truck has been wonderful since day 1- nothing other than regular maintenance to report. While installing at a local tire and break shop, the tech noticed serious frame rot on the back passenger side of my truck. Luckily the shop manager has heard of the 199-2000 recall and suggested I contact Toyota. I had the truck inspected by Lia Toyota of Colonie NY on September 6th. After 20 minutes a tech explained that the frame had failed inspection, it was seriously rotted, and the truck was unsafe to drive. I was told the following 1. The dealership could not 'go to bat for me' to assist me with dealing with toyota for a recall request 2. 2001 models are not usually covered in the recall. 3. If covered I would not get a loaner car, 150% value as is standard for 1995-2001 models 4. I could not keep the truck at the dealership while negotiating the recall with toyota unless i paid a storage fee 5.I had to call 1-800-go-toyota for more information This is an utter SLAP IN THE FACE. Why should the 2001 models be excluded from the warantee and recall coverages afforded by the 1995-2001 models? My truck is NEWER, and has LESS MILEAGE - yet has THE SAME FRAME ROT. The mere fact that the dealer refused to assist me is also infurating. Why should previous model years be afforded extra protections? Why am I not eleigable for a loaner car? Why is Toyota failing to stand behind this model year? Toyota has yet to contact me via the case manager they have assigned me. I don't know if Toyota will pay me 100% of the KBB value of my truck for March of 2008 or August of 2008. The blue book value of my truck has dropped SIGNIFICANTLY since the recall was issued. Who wants to buy a vehicle with a rotted frame that is not street legal? I am interested is signing onto any class action lawsuit filed against Toyota Motors. There is no question that owners of 2001-newer models have been hung out to dry for a manufacturer's defect Toyota has known about for months. This situation has soured an otherwise perfect expereince with Toyota products. I feel failed by the maufacturer, service department, and dealership. I will never purchase another Toyota. Why risk the safety of my loved ones?! Fool me once...
Bobby of Shaftsbury, VT September 8, 2008
Bobby of Shaftsbury VT (09/08/08) i had purchased a 1997 toyota tacoma with a rebuilt title,owned it for 2 years,has a 135,000 miles on it very strong running truck,never had to fix anything in it,then i had received a recall letter for the frame in the mail a year and a half of owning the truck toyota took my truck in to inspect it ,and then 20 min later came out and told me it would not pass the frame inspection ,exact words were this is one of the worst frames we have seen so farso they kept the truck and gave me a rental,but called 2 weeks later and said they would not honor the recall because of the rebuilt title,so three months later i was driving the truck and the frame snapped in half ,i could have seriously injured myself or someone else,all because toyota wanted to cheap their way out of it regardless of how they knew how unsafe their vehicle was.I am very disappointed in the way they chose to handle it,i told them i didnt even want the 150 percent for the truck,just what i payed for it.so for 5000 dollars they would rather see one of there products kill or injure someone rather than deal with it the way i felt they should have,regardless if the truck had a rebuilt title or not,the frame was not rusted out from the accident,it was due to them cutting corners to save money by making the frames out of recycled metal to save money,i guess toyota's priority is in saving money for the company rather than the safety of the customer,WAY TO GO TOYOTA!!!!
Nathan of Yuba City, CA September 7, 2008
Nathan of Yuba City CA (09/07/08) The cabin air vents on my 2006 Toyota Tacoma have large slots in them. My AC started making grinding noises. I took my truck to the dealership where I bought it where they found a pile of organic matter on top of the cabin air filter. This matter fell in into my cabin blower motor. They charged me 75.46 to replace the cabin air filter, remove and blow out the blower motor.
Jack of Royal Oak, MI September 7, 2008
Jack of Royal Oak MI (09/07/08) The oil pan rusted out on my Tacoma 4x4. I had Dunning toyota replace it. When I picked up the truck I noticed oil leaking from under the truck. I took it right back. They said they tightened some bolts and the oil leak stop, until I drove it home and it leak all the way. I look under the truck and it was still leaking oil. Also, the front end is making noises now. It leaks so bad now that I am scared to drive it back to the dealership.
John of Milton, VT August 29, 2008
I have a 2001 with rust on it and hole in it. toyota will buy back my tacoma at blue book, but will not add the 150 on it as same 2000 truck are getting. lost both feet back 1997. disabled
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If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.
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