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Toyota Tacoma

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Toyota Tacoma • Consumer complaints • Transmission failure • Safety interlock failure • Spontaneous starting • Misc. failings --- News • NHTSA Ends Toyota Tacoma Investigation • Toyota Resists Possible Tacoma Recall

The Tacoma is putting a big dent in American automakers' truck sales but it's also putting a big ugly dent in Toyota's reputation for quality, reliability and service. The trucks are plagued by engine and transmission problems as well as an assortment of defects and quirks that we don't usually associate with Japanese cars and trucks.

Here are some of the more recent complaints:

Darren of Belleville OTHER (06/10/08)
I purchased a new 2005 Toyota Tacoma Pre runner. It has had a long list of deffects that were covered by warraty until recently. The front cab suspension had to be replaced, the rear suspension bushings were suposed to be replaced by I believe the dealership lied and just lubed them, the passenger door had to be repainted, The engine has made alot of noise since 30,000 kms and the dealership says it is normal, the aluminum wheels were replaced as all the paint was peeling off, The second set of wheels are now worse than the first and they will not replace them dispite my extended warranty and the warranty on the replaced wheels, the engine falsely accelerates from a stopped position at times, the transmition shifter(auto) barerly moves waitint to see if they admit that is a problem, There is an intermitant chimmy in the front wheels that they say is normal. Now that my original warranty is finished it appears that nothing is covered on my toyota extened warranty.

Kirk of Harrison, ME June 8, 2008

Kirk of Harrison ME (06/08/08)
In January 2008, my Toyota Tacoma failed state inspection due to severe frame rot. Since I have a 2 year old daughter I had to get another vehicle immediately. I bought a 2000 Pontiac Montana for a final price of 6300 but on the paperwork from the dealer, they said the vehicle was 10K and my trade-in was 3700. Spoke to Toyota Customer Service numerous times and they said their decision not to give me any credit was final because I actually got KBB on the trade in as excellent condition. My point that according to KBB a Montana in excellent condition, which this van is not, would have been worth 7k was continuously ignored. Due to their intransigence and lack of arithmetic skills, I will never buy Toyota again.

Matt of Bay Village, OH May 31, 2008

Matt of Bay Village OH (05/31/08)
On Your page for Toyota Tacomas you are mostly basing a bad view of the Tacoma based on complaints of people who bought used vehicles. These people have no way of knowing how the previous owner cared for the truck and what their driving habits were. One individual complained about having to put 5 steering pumps on his truck, did a Toyota dealer do the service, were the pumps Toyota pumps or cheep reconditioned pumps? Did anyone ever tell these people that used cars are not to be trusted, they are always buyer beware. I have had 2 Tacomas in the last 10 years and not a single problem with either,I cannot say that about the three UAW made cars I have owned and came to loathe. I would just like to end with the thought that used car buyers have virtually no bitch to the manufacture about their used car.

Chad of Cape May Court House, NJ May 14, 2008

Chad of Cape May Court House NJ (05/14/08)
I bought a '99 Toyota Tacoma with 44K mi. I have followed a regular maintenance schedule for the truck's engine, and my wife washes (+waxes!) the exterior regularly. However, the truck seems to have too much rust for its age. In addition, the truck has not been reliable for us mechanically. In summer '07 I had to replace the original steering pump, but it seemed like normal wear-down since the truck was a '99. Just months later, that fall '07, the 2nd steering pump broke, while my wife & I were enroute to a vacation. I had a 3rd steering pump put in. That one lasted only slightly longer... The 3rd steering pump just broke this spring 08... So back to the shop to put in a 4th steering pump. Just got the truck back last night, and today, that 4th steering pump no longer works.

David of Tyngsboro, MA May 14, 2008

David of Tyngsboro MA (05/14/08)
In February of this year (2008), my wife and I prchased two vehicles from this dealership. A 2003 Toyota Hylinder for my wife and a 2000 Tacoma Pick-up for myself. Last Sunday, (May 11, 2008), mo son told me about the problems with Toyota pick-up frames from the years 1996-2000, and the options of owners. I brought my pick-up to the dealership where I purchased it for the frame inspection. I asked the service tech how long they knew about these frams defects. He responded A coupla months. Upon completion of the inspection of my pick-up, I was informed that the frame not only failed, but was patched. I asked the 1st service tech how this was missed upon receipt of this vehicle, and how could it be sold. He told me they had no reason to perform such an intense inspection prior to resale. I asked him about the Toyota Quality Reputation. He didn't have an answer for me, and neither did the tech that performed the inspection. I will get my 1.5X kelly blue book money for this truck, hopefully on Suggested Retail Aalue and NOT Suggested TRADE IN Value (the difference of about 3500.00) My concern is How could this dealership sell this truck without knowing about the patch in the frame, and not considering the frame problem in the first place?

Matt of Ringgold, GA May 6, 2008

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