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Volvo

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Volvo • Flaming Volvos • Fuel leak recall • Other complaints

Dave of Vero Beach, FL May 20, 2009

I am part of the unlucky who own a 2003 Volvo XC90 T6 AWD SUV that has had transmission failure. It is in the repair shop & can only wait to hear the words "you need a new transmission" The car only has 70K miles. Why hasnt Volvo been sued over this. It appears that it could be between 4-5k to repalce the transmission. I am only on day one without my car. DOnt know how long or how much exactly just yet. But I know its going to hurt financially.

John of pittsboro, NC May 10, 2009

Bought volvo v70 xc. Started burning oil 91qt every 500 miles) at 100K, door panels fell off both front doors, all interior panels are delaminating, the AWD broke, now only FWD, check engine is constantly, etc. Worst car I've ever owned. Never had this problem with Toyota.

Hassan of Manama, Bahrain May 2, 2009

I happily sold my Volvo S40 Model 2000 yesterday at 115,000 kilometers. I serviced it regularly at the Volvo dealerships in Dammam, Saudi Arabia (where I bought it for 19,000) and in Manama, Bahrain, where I worked later. This car, its parent company and its dealerships have been bad from day one. The brake pads and radio antenna had to be changed regularly. The maintenance and parts were incredibly expensive: 140 for a replacement electronic key; 130 for 5 liters of oil; 250 to fix the elbow rest. They could not fix the wheel suspensions which broke down regularly. They set the cooling mechanisms for the cold weather in Sweden rather than the hot weather in Saudi Arabia, causing the engine to overheat. It comes out of service rattling all over. Family members have sold two Volvo Turbo’s, and a Volvo S60 never to buy another Volvo. Volvo has terrible resale values: I sold my car for 1,100, the value of its last service! It’s Japan and Korea for me!

Charles of Harrington, DE April 30, 2009

I bought a 2003 boat with Volvo Penta engines(2). Both engines had to be replaced after 1800 hrs and were under warranty. Volvo admitted they were bad after examining them rather quickly.The replacement engines which I now believe were the same problem engine have both Blown within 20 hrs of each other. Volvo refuses to consider any help because they are out of warrenty. They have put in 4 engines and all 4 have blown. It appears that the customer is not at fault but the engines have a serious problem. I need some help and don"t know what to do.

John of WADING RIVER, NY April 29, 2009

Was not told there would be a charge to check out the cooling system on a 2005 Volvo XC90-137. The car has a factory (not extended) waranty of 70,000 miles/7 yrs. Volvo charges to check to cooling system. I would have declined since there was a very minor, occasional smell of anti-freeze in the cabin. The interior center console cover is broken, but I found out interior trim is not covered under warranty either-120 for the part, 200 to put it in-pure robbery. I am done with Volvo. This is just one of many "surprise" charges I am always dealing with at Volvo. The service light on the dashboard should simply be dollar signs, because when they light up that's when you need to bring the car into Volvo and be served and exorbitant bill. First and foremost, we were leasing a Volvo S40. When the lease expired, we decided to continue to go with Volvo on a purchase of a new vehicle in 2005. I am still hounded by collection agencies that want me to pay transitional usage fees. The original car was leased directly from Volvo. The loan for the purchase of the XC90 is through Chase bank (which they found for me). Since I did not finance the purchase through Volvo, they are holding me responsible to pay the fees. Again, I was not told this at time of purchase.

Ray of Surrey, BC April 21, 2009

Ray of Surrey BC (04/21/09)
At approximately 80,000Km the Transmission on my 1999 Volvo S80 started to slip then message center in car showed'Transmission Service Urgent' Contacted Volvo Canada about assistig me with the 5,000.00+ cost to repair the transmission.A supervisor from Customer Relations got back to me saying 'We have reviewed your file for any recalls, service campaigns or extended warranties that may provide reimbursement for the transmission replacement and found none outstanding. For this reason, we are cannot meet your request for assistance' Volvo does not seem to think they should be responsible for defective transmissions in their 1999 S80 vehicles.

I am a long time Volvo owner and must say after this experience, I will no longer be buying another Volvo and will be looking at one of the Japanese luxury brands in the near future. No wonder the Japanese brands are doing well and continue to garner increased sales in the marketplace. Pity, I really did like the Volvo and its perceived safety record but what's the point if they won't take responsibility for their obviously defective transmissions.

They have lost me as a loyal customer and I can see their demise in the future especially in the current economic turmoil and their failure to fix what they know has been a problem. Customer satisfaction is what will drive our future economies and those companies that are complacent will go the way of the dinosaur.

I will eventually have to park the car as I do not have 5,000.00 to put in a car that is not worth more that 5,000.00 The financial hardship this will bring to me and my family at this time is obvious.

Catherine of Baltimore, MD March 20, 2009

Catherine of Baltimore MD (03/20/09)
I purchased a pre-owned Cross County VC70 Volvo 2001 in 2003, as soon as the extended warranty ran out the car has cost me a fortune for repairs. I have had a transmission replaced, catalytic converter, new wires (twice) because of electrical problems, windows going up and down with it's cold, and now a jerking when you accelerate. I have had tune-ups, new air filters and I am still having the jerking problem and my check engine light coming on. There seems to be a universal problem with volvo's check engine light coming on. I have other friends and family members with Volvo's and we all have the same complaint.

What's going on, this is my third volvo and never have I had so many problems. I have always looked at this vehicle as being safe and a great value, but now I don't know.

Whenever you take the car to the dealer they come up with another problem, but it doesn't resolve the issue that you brought the car to them for. Please help.

Manufacturer should be responsible for any problems that their trained technician cannot resolve, but the customer is paying for and was told the repairs they made should resolve the issue, and your back in a month or two with the same problem.

Kathy of Knoxville, TN March 11, 2009

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