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Volvo

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Volvo • Flaming Volvos • Fuel leak recall • Other complaints

Catherine of Baltimore MD (03/20/09)
I purchased a pre-owned Cross County VC70 Volvo 2001 in 2003, as soon as the extended warranty ran out the car has cost me a fortune for repairs. I have had a transmission replaced, catalytic converter, new wires (twice) because of electrical problems, windows going up and down with it's cold, and now a jerking when you accelerate. I have had tune-ups, new air filters and I am still having the jerking problem and my check engine light coming on. There seems to be a universal problem with volvo's check engine light coming on. I have other friends and family members with Volvo's and we all have the same complaint.

What's going on, this is my third volvo and never have I had so many problems. I have always looked at this vehicle as being safe and a great value, but now I don't know.

Whenever you take the car to the dealer they come up with another problem, but it doesn't resolve the issue that you brought the car to them for. Please help.

Manufacturer should be responsible for any problems that their trained technician cannot resolve, but the customer is paying for and was told the repairs they made should resolve the issue, and your back in a month or two with the same problem.

Kathy of Knoxville, TN March 11, 2009

Kathy of Knoxville TN (03/11/09)
I purchased a used Volvo xc90 in 2007. We bought it because it was suppose to be safe and because we have always heard that a Volvo would last forever. Well I know why they will last forever--because you have to replace everything in the world on them more than once. We have spent thousands of dollars fixing constant problems on our Volvo.

Of course we have an extended warranty thru Eagle (which is another story) and they haven't been very helpful. Tires every 20,000 miles, brakes 2 times already, gear shift, hose leaks, and now a 2100.00 on a angle gear. This is ridiculous and I have emailed Volvo and of course gotten no response. Save yourselves money and don't buy a Volvo.

We have paid out thousands of dollars on this car and with the new problem just don't have the money to fix it so guess we will be making payments on a car that doesn't work.

Tony of Fredericton, NB February 28, 2009

Tony of Fredericton NB (02/28/09)
January 2008 I traded my 02 Volvo XC70 for an 08 Volvo XC70. The 02 model had treated me very well but was getting a little long in the tooth. I travel so the security of a warranty is important. I hope to never have to use it though. It is just over 13 months of ownership of this new Volvo and it has been back to the service center 12 times outside of normal service. Failures include seatbelt and sensors, tailgate load module, sensors and motor, doorlock module, power steering module and a clunking rear hatch. Needless to say it has me peeved.

The service center has treated me fine but Volvo Canada was anything but customer service oriented when I requested a buyback or trade. At a time in history when auto makers are having the most difficult time to survive, they are treating customers like crap. I'm am seeking adjudication in my case and hoping it will be successful and result in a full buyback of my car. The unfortunate thing for me is I really like this model of car. It fits my life style perfectly and the ergonomics accommodate my neck injury. Auto makers should not be allowed to treat customers this way and I look forward to the day when we have laws and regulations that protect us from these corporations.

Robert of Hayward, CA February 25, 2009

Robert of Hayward CA (02/25/09)
When I purchased a used car I asked for the second smart key. They said that they would obtain it from the previous owner. They told me that they had called him and that he stated that he had it. On each subsequent contact (5), I was told that the previous owner did have the key and I would get it. Now I am told no and they are ignoring calls and e-mails asking for a resolution. I am told that Kevin no longer works there. I have sent a complaint to the local BBB and they have also ignored it.

The smart key for this Mazda is 350.00 plus 160.00 for programming.

Emil of Freeport, NY February 23, 2009

Emil of Freeport NY (02/23/09)
in 2005, i totalled my 1998 ml 320 doing 120 --- yes -- my fault. i got my 13,000 insurance money, and put it towards a new car. a 2005 volvo s40 2.4i. i originally wanted the 2005 volvo s40 AWD t5 6 speed. but it was 10k more. so ok. the first day out on the highway going home, my check engine light goes on. (2 miles away) i call up the sales guy while driving, and make an appointment the next week. the fuse for the ciggarette lighters were out, and couldnt charge my phone. battery died 4 times in a week.

when i set my appointment up, the loser volvo dealers said i must've tried to plug something with very high voltage and blew the fuse --- (retards) they said i also must've been blastin music with the engine off... (idiots) check engine light they said i must've tried to do aftermarket motor work that voids the warrenty. so after arguing with them for literally 2 hours. going back forth from talking to him, and him going to the back door saying let me see what my manager gotta say ((((like anyone cares about volvo's that much. hes not important at all staying in his office all day like hes the president))) the car always burns out on curves.

even with the spin control on/off its still the same (makes no difference). the car has excellent handling at 135-140 believe it or not. but the slower you go, the more unstable it is. alot of indicators on the dash came on from 2005 - to today 2/23/09. recently, the tranny doesnt go along with the engine. the engine over rev's and then the tranny kicks in. and whenever this happens, the gas just drops.

the car has a very low front end, and the oil pan has hit many things other honda's avoid. -- honda at least has clearance over volvo's. the speakers were always raspy and vibrate for no reason. the trunk is very large, but no clearance to put anything in. the back seats are type confortable but have no leg space. the radio barely play's CD's (plays burned CD's better than actual bought CD's). right rear tire always go flat for no reason. brake pedal always vibrates. a crackhead broke into the rear passenger side window 3 times in 1 month. all 3 times, i brought to the dealer, and they always made jokes and were very rude.

all 3 times they charged so much money, and they did stuff to the car that didnt need to be done, and charged me for it. for example - re-buffing the door, detailing the guy's blood who broke in (thanks for the sanitizing but let me know before you do it (it was 299) putting in new rubber also, rear brakes always shed rust or metal or w/e it is, and the rims are always dusty and muddy because of it.

Diana of Palos Verdes Estates, CA February 20, 2009

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